I was scheduled for surgery today, December 2, 2021 for carpal tunnel and cubical syndrome. The surgery was scheduled on 11-8-21. I arranged my whole schedule for this surgery. The incompetent surgical coordinator told me to give a paper to my PCP for pre-op. I faxed it the following day. My PCP scheduled an appt. on 11-23-2- for lab work. They scheduled an appointment on 11-30-21 to go over the results. In the meantime, the so called surgical coordinator calls me and tells me that the hospital needs the Pre-op 48 hours. I spoke with the coordinator on 11-30-21 after she called me. I told that I had an appointment same day, 11-30-21. She stated that the hospital needed the Pre-Op 48 hours. I told my PCP that the hospital needed the Pre-0p. The day before my surgery 12-1-21, the surgical worker sent me an email stating that my surgery was cancelled. I called my PCP. I spoke with the surgical worker on 12-1-21. I told her that I did what I was supposed to do. It is not my fault that my PCP did not send the PRE-Op within 48 hours, but they did sent it on 12-1-21. I called the surgical dept at the hospital and they told me that as long as surgical coordinator sent the request, it will be fine. I called the surgical coordinator on 12-1-21 at 4:46 pm to beg her to contact the hospital. She did not call me back. I called Dr. Shenassa twice after hours and he did not call me back. I am upset and angry. I have anxiety about the surgery. Who wants to be cut up? My neurologist told me that I needed surgery for my carpal tunnel and elbow. I have been delaying the surgery, but it got to the point where the pain was waking me up at night. The surgical coordinator did not contact my PCP to ask about the delay. She is not a coordinator. She is a worker who does her job in a perfunctory manner. She is not compassionate, emphatic and does not care about the patients. Can someone tell her that hospitals want your money, especially when you have insurance? She is a surgical worker, not a coordinator. Maybe the practice is too big and they do not care about one patient. Dr. Shenassa is great doctor, but if you need surgery down the line, find another hand surgeon. read more