I actually liked Dr. Schiff, but his office staff are so incredibly rude to the point of hostility that I chose to take my business to Dr. Chen in Walnut Creek where I am treated with respect. In addition to being so unfriendly, they charge exorbitant amounts to fill out standard disability forms that my doctor and the neurosurgeon I ended up using, Dr. Chen charge nothing for. Dr. Schiff's excuse was that it was so difficult to type in the little boxes in the forms. I mentioned that the forms are usually filled out online and only take about 5 minutes, but apparently the elderly women who run his office are not computer literate and refuse to learn. He could hire a high school student to do it, but instead charges $30 for each and every form! Then, when I came in to pick up my MRI disc which I had brought in, and was paid for by me and made at the hospital, Martha the receptionist refused to give it back to me. It was mine! She said she would discuss it with Dr. Schiff and call me. Well, I didn't receive a call, so I went down to the office the next day. The office was closed at noon, and nobody would return until Monday. On Monday, I called the office again, and was told I could come pick up my disc. I went down there that afternoon only to find the office had closed at noon again, something it would have been nice to know. Thanks a lot. Dr. Schiff has a major problem with his staff and appears unwilling or unable to do anything about it. It is a shame because I actually liked him quite a bit. read more