Apparently - When You write a Truthful review - a computer comes along and says - your review isn't…read morereal - and wipes it away - hopefully - this time - you'll be able to see my original post - of my actual experience with - Dr. Shafipour and his staff. I am a real person. :) James R. Santa Monica, CA - December 7, 2022 ... So... I was sent one of those boring questionnaires from Providence Health & Services (after a normal doctors' appointment) that was the usual sterile Q&A - 0-10 sort of things - then at the end it asked - anything else? - so I wrote the following and sharing it here for others looking for a good place for medical doctor care to... so... here you go - This is what I wrote... "Dr. Pouya Shafipour and his staff are bright, smart, polite, and always great. Mostly they are human, present when you talk to them, they aren't like this survey. They have a heart - that this survey does not. Over the years that I have seen them - they light up and we share a brief moment a connection - sure we get down to the business of medical care and things may move fast - but they keep their eyes on the details - while still being decent and maintaining humanity and compassion. There's a mic drop for ya"

8/10/2023 I am almost afraid to write my review here as I…read morewant to keep Dr. Shafipour to myself. I moved from my previous G.P. a couple of years ago and it is night and day. Dr. Shafipour is absolutely amazing. He is extremely easy to connect with when you are having a problem and is the kind of doctor you can only dream of having. I have not felt well for many years and it has never been diagnosed so I am constantly bugging him for suggestions as to whom to see next. He is extremely patient with me and does his utmost to find answers. He once said he likes to treat his patients as he would like to be treated. Well he would certainly be treated well. There aren't enough stars for this doctor.

Wanted to pull my review of Dr. Sorotzkin from 2009 into this listing since she's moved practices…read more While they are below (I think), the most pertinent part is: _____ "Dr. Sorotzkin is my primary physician and has been for eight years. She's been nothing but caring and practical, in addition to being a great diagnostician. She's gone the extra mile a number of times, and once in particular when I went in with severe abdominal pain and she "nailed" the diagnosis, called ahead to the ER with instructions, checked in that night and was persistent in getting me the surgery I needed when the on call surgeon was attempting to delay the surgery to the next morning (presumably because she wasn't wanting to stay later than expected). Dr. Sorotzkin's persistence paid off, and I got my surgery within the hour (around midnight). I'd recommend her to anyone. I rarely write reviews but when reading these (just found them after searching to verify the address) I was prompted to register and post because they are so at odds with my experience (see her at least three times a year for eight years). I think it's great how for common illnesses, they will work you in that day to see a physician's assistant who can do a basic exam and write prescriptions - or bring in a doctor if it's more serious. I've recommended her to others, all of whom had similarly positive results. I hate to see anyone like her get a bad rep - I've had many doctors in my life, in many parts of the country, and I'd rate her among the top."

I'm glad that Susan L wrote that review about the front desk not being professional. My last visit…read morethere, I had experienced the same thing, but now they're paying attention to the patients instead of laughing and chatting high-pitched at that front desk. Today I was treated very well and professionally by the woman at the right side of the desk. They previously were my only complaint about the office, and now I can focus on how fabulous Dr. Ruth Sorotzkin is! She reads the notes carefully from all the previous visits I've had, offers suggestions for preventative care, listens well to my input and quickly follows up with an Rx or an Imaging Request. She's fun, she's funny, and she's clever on top of being a thorough primary care doctor. I'm proud to have her as my PCP.

I had my 2nd colonscopy with Dr. Seizer recently…read more Dr. Seizer is truly everything a medical professional should be, as he's super professional, responsive, & kind. He explained the details of the procedure. He has a great personality & enjoys puns about the procedure. I truly believe he's concerned about each patient as an individual. He cares about the patient's needs & is very reassuring in communicating to a patient that all will be okay. I wish I could give Dr. Seizer & his staff a gazillion stars (!!) , as they've outstanding in every way. They definitely make the process manageable. Keep up the great work, Dr. Seizer..Your compassion, care, & concern are greatly appreciated by your patients. The peace of mind after interacting with you & your staff is priceless.

He has been my doctor for over 20 years and I can't imagine going to anybody else. He has a genuine…read moreconcern for his patients and most important... He listens.

I saw Dr Sudarsky at Urgeny Care. Concur with the others. She's a first-rate physician. Very smart,…read moreno nonsense. New Yorker (and let's face it, New Yorkers are the best). I have to fly home to the city tomorrow and the mild antibiotic didn't cut it. Highly recommend. If I lived in LA, I would definitely choose her as my primary care (and she does women's stuff too, I take it).

She recommended pregnenolone which caused me to have a 2nd breast cancer. My 1st breaat cancer was…read moreestrogen receptor positive. Pregnenolone is counter productive to ER+ breast cancer. I now have metastatic breast cancer thanks to her negligence. I am suffering terribly due to her incompetence.

If you want a NO NONSENSE Dr. who barrels through your apt. You will fit with her. She has a bit of…read morea tough New Yorker vibe. So if you want a gentle empathetic sort move on. She explains the diagnosis to you, which I appreciate and gets right to it. She is smart and fast. I went during the pandemic and I was very anxious about being in a tiny room with no open windows with other people. She noticed my heart was racing and did not offer any words of comfort there. Lol.. ;) Like I said, no nonsense! I have to say, reading those other bad reviews has me rather alarmed though. I shall remain vigilant. Those stories made me sad and are scary!

My experience with Dr Vasquez is with the utmost respect, she takes care about my mom,is…read moreextraordinary no words. She is not going to let you get away with anything and will be sure that you yet the best care. But unfortunately she is unable for new clients. She supports her coworkers and others. But not the same. Dr Vasquez is extremely expenconal. But apparently not available for new clients.

Urgent Care Review Only…read more How I spent today. Sunday. Allegedly "Funday". Fun? Not so much, seriously, not so much. Three days ago my hubby complained of fatigue, left sore throat pain, left ear pain. Against my admonishment, he continued to go about his business pure pluck until it wasn't. Immediately rapid Covid tested both of us. Negative two days in a row. Hey, he breathes where I breathe. Sunday, allegedly "Funday" would it be mimosas or urgent care? The latter. He kept telling me he went to UCLA urgent care. I Yelped it. Uh huh, nothing there. Finally, he found a business card in his Rolodex for here. (Yeah, who has one of those? He does.) Since we're both in the St. Johns' Providence system, I recommended we go to urgent care here today (no forms to fill out, etc.) since at the beginning of the pandemic lock down with zero home testing available, he was sick. He went here. Was it a cold or was it Covid then? Cold. Praise be! "Call them from that Rolodex card!", I yelled to determine if care is available on Sunday. It is. M-F: 8:30AM - 7:30PM Saturday & Sunday: 10:00AM - 2:30PM (Doors promptly lock at 2:20PM). Arrived at 11:30AM. Processed and seen by noon even with a few folks ahead. Vitals (A-OK), Covid, Strep test taken, negative. GREAT doctor! Professionalism with a capital "P". Sent home with OTC med Rx and to return or contact primary physician, or EMS if symptoms worsen. P.S. Photos and videos are prohibited! Couldn't even snap a pic of the flyer saying so without getting in trouble...

I've been coming to this office for years, and while it was FAR from perfect, the quality of care…read moreand service has noticeably declined over the past few years. They increasingly push you to make appointments for even minor requests, yet there seems to be very little urgency or consideration for the patient's time. Most recently, I waited more than 30 minutes for a scheduled Zoom appointment. When the doctor finally joined, there was no apology, just a series of excuses about how busy they are, including what came across as throwing colleagues under the bus? The staff have become increasingly rude and unhelpful, while the doctors often seem more focused on moving patients through the system and keeping everything in-house than actually listening to or addressing the patient's needs. You can easily find yourself being passed from one doctor to another, with no one taking real ownership of your care. What is most disappointing is the complete lack of empathy and personal attention. After being a patient here for years, I've finally reached the point where I'm done. I'm looking elsewhere for a practice that values its patients, respects their time, and actually provides a reasonable level of care and service. It's genuinely disappointing to see how much this practice has deteriorated.

Front desk (Brenda) demotes this 5 star doctor (Dr. Nourmand) into a 1 star practice…read more My gf has been seeing Dr. Nourmand for a while and she loves her. Unfortunately, her front desk is the reason my gf doesn't get the care she deserves. My gf has to call 6 or 7 times (leaving voicemails) sometimes before she gets a call back. I have to constantly see her stress about not hearing back or not getting her prescription refilled. There has been 2 situations where my gf just had to go to urgent care because she could not get a hold of the doctor or even a call back. Who is in charge of scheduling or answering phones at this place?! What kind of business is being run here? This doctor is a great doctor. I have met her myself and her care is amazing, but what's the point of being such a great doctor if it takes 2 months to make an appointment or have such a rude receptionist who never replies back. I am rating this on a whole, and as a whole, I am not happy with this place.

Update 6/5/22: Upon recently logging into the MyChart portal after seeing a new doctor, I noticed…read morethere was a "documentation" entry from February 8th, 2022. How interesting? That was the same day I had a problem with the front office about scheduling an appointment through the Mychart portal. I opened the documentation notes and low and behold the person I spoke with over the phone that day Cynthia, has taken it upon herself to add notes regarding our interaction. These notes paint a false narrative, were not added by my doctor, and do not in any way pertain to my medical well being. Cynthia has her name attached to the documentation, listed as Cynthia H. I think it is grossly unprofessional to have a front desk worker/scheduler add any notes to a patient's medical profile on the Mychart portal, that are not pertaining to patient health. Notes regarding a bad interaction on a telephone call have nothing to do with one's health. These types of notes should be entered into one's file in that specific office, not on the Mychart portal. Even after the numerous bad interactions I've had with front desk workers there, they have never added notes regarding these interactions to the Mychart portal, only Cynthia H. This kind of unprofessional behavior solidifies that I have made the right decision to move on from this office. I ran into Dr. Lily Nourmand in person last week at a birthday party and she was very pleasant as always. Again, it's unfortunate that front desk workers have the ability to ruin relationships between doctors and their patients.

This staff is amazing...always have the answers, and my Primary Doctor, Dr. Alan Lee, always…read moreremembers who I am, and why I'm there!

Very disappointing. Sahar Askarinam could barely give us time of day, sent to 8 hours of ER, she…read morenever read the charts after we left her office. Went back to ask her to review and she left office at 430. Terrible experience

My husband and I have been long time patients of Dr. Patt's since the 1990s. He is kind, a great…read morelistener, just a great comprehensive sound physician. He has a busy practice, but his focus is on you - the patient from the minute he enters the exam room. He has many years of experience and has a lot of skills in his tool kit from the vast amount of patients he has seen over time. Not necessarily tied by convention, he's also a musician, a stellar guitar player. To me, that's just icing on the cake. I think it makes him more sensitive, caring and undoubtedly, non-judgemental of his patients. BTW, Dr. Stephen, our condo burned down in Malibu and I have been stuck up here in Seattle for five years. And, I have an Eric Clapton pick for you back in Malibu. So when we begin the rebuild, I will look for it. I may have Stevie Ray's pick as well. I hope you are well.

I learned today that Dr Patt has retired. Thank you for providing many years of kind and excellent…read moreno nonsense family care. Your office was the place I trusted to either help me or direct me to where to get help. And also there were many times I was worried and you helped allay concerns. There was never a time Dr Patt was wrong whether something was of real concern or wasn't. A rare quality in a doctor. Have a fantastic retirement.

I'm Honestly not sure how her rating is so low. Jennifer Chin is so sweet and easy to talk to. I…read morenever feel rushed and she hears me out on any concern I bring in. When I request refills or have medical questions, she responds on mychart. The only downside I can see is that it is hard to book appointments on my chart because she is so busy, but I have never had trouble if I call . They can find me appointment times. The nurses are very nice and no issues with vaccines given or blood taken.

Thanks. Dr. Jenn very. Good ears. Success. And. Exp. She cares stop. Makes time all everyone…read more Equal. I appreciate. Help home this gets to med board. She upstand person. And cont much in her career