Location on Oxbow has the worst check-in personel, difficult process they seem to always be…read morecomplaining during the process. Extremely long waiting room waits to see the Dr for a few quick minutes.

Dr Farra and the staff have been completely on top of my cardiac issues from the time I first saw…read moreDr Farra back in 2022. I was treated and fitted with a pacemaker with a defibrillator. Dr Farra is mindful of all my conditions and medications so that I'm not having adverse affects. Thank Dr Farra and staff.

VA did a community care referral almost 1 month ago. I was told to give this office a week to call…read moreme to schedule the appointment. Almost a month later, NO CALL. I have been attempting to call the number listed on the website and have not been able to reach anyone (because no one answers the phones over there, apparently) I called at 4 p.m. and prompt says they close at 4 p.m. (the website CLEARLY states they close at 5 p.m.) I have been on hold for over 15 mins, despite the prompt stating I am #1 in que and will be answered in 5 mins. Then another prompt that the call volume is too high and to leave another VM. This is INSANE! TERRIBLE SERVICE. NOT RECOMMENDED AT ALL. ZERO STARS.

I saw Dr Shetty in 2017. I switched to another pulmonary doctor because I never got to see Dr…read moreShetty only the PA. When I tried to return to Dr Shettys practice I was told I was in the "inactive " file because I switched. The office manager is rude and vindictive. So I saw Dr Menoria at the hospital a very good pulmonary doctor. I called his number well it was Dr Shettys office. The office manager said I could not see Dr Menoria because he is part of Dr Shettys practice!! I talked with the office manger and she was so rude. I accused her of refusing treatment. She said she would not ALLOW me to retune to the practice. I am wondering if Thea doctors know how their personnel is treating their patients and ruining their practice? This is ridiculous!! Cannot believe these Doctors would allow this!!!!

This review is for Dr. Earnest - the above MD came up when I searched for Dr. Earnest…read more Dr. Earnest is a great doctor. He takes the needed time and does not rush. He is thorough and seems to genuinely care. The office in New Braunfels is great. Staff is friendly and the out of pocket bills I had so far were reasonable. My wife and girls speak highly of the NP at that office.

Had my first visit to this doctor the other day. I haven't been to a doctor for anything in years,…read moreso I was trying to find a decent primary care doctor to help with a medical condition. The staff was very friendly and seemed to make everyone feel welcome. The doctor was equally friendly and took the time to talk with me and come up with a solution to my problem. He didn't throw a bunch of unnecessary medications at me, giving me just the one prescription he felt I needed. This was a welcome change from doctors I've been to years ago who'd prescribe all sorts of stuff that I didn't need. Anyhow, good staff and a good doctor, well worth the drive from NE San Antonio. The only thing that would probably lead me to give it a 4.5 was the fact that he was about 30min late for the visit. But considering they got me a same day appointment, I don't suppose I can complain much.

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

Dr Rodriguez has been my physician for two years. She has always taken the time to understand my…read moremedical needs and is very knowledgeable in current medical trends as well as diet science to help my thyroid /autoimmune issues. Grateful for her care.

She is all about money and not about care. It's disturbing and the type of care consists of just…read morewanting monthly fees because "she needs money." She is not a provider I would trust at this point.

I wanted to leave an updated review because this practice is now under Dr. Maria Salinas, and my…read moreexperience with her was completely different from what I experienced before. I had been a patient under Dr. Alissa for about six years, and I was very disappointed with the care I received during that time. I rarely, if ever, actually saw the doctor. Almost every appointment was handled by a different PA, which meant I constantly had to re-explain my full medical history, diagnosis history, symptoms, and concerns. As someone diagnosed with lupus, rheumatoid arthritis, Raynaud's syndrome, and other related issues, that was extremely frustrating and exhausting. Many of my lupus-related concerns were also often referred out to other doctors instead of being fully addressed. When Dr. Maria Salinas took over the practice, I came in for an appointment because I was dealing with inflammation, pain, and lupus-related symptoms. I honestly planned on finding another rheumatologist, but after this visit, I completely changed my mind. I was actually seen by Dr. Salinas herself, and I was so grateful. She already had my history, took the time to discuss my conditions with me, listened to my concerns, and made me feel heard. One of the biggest things that stood out was that she took my past experience with methotrexate seriously. I had bad side effects from that medication when I was younger, and instead of dismissing that, she discussed another option with me, Leflunomide. Today is day five on the new medication, and this morning I noticed a real difference. Before starting it, it would usually take me at least two hours every morning just to get moving because of the stiffness and pain. Some mornings I could barely stand up straight, and the swelling, pain, and weakness in my hands made it hard to even hold my coffee cup. This morning, I woke up without that same stiffness and was able to hold my cup with no problem. Dr. Salinas was kind, patient, knowledgeable, and understanding. She also allowed me to openly discuss my concerns about how the practice was run before. She explained that she has plans to improve the practice, including hiring another rheumatologist and one PA to help with patients. Most importantly, she said patients will consistently see the same provider, whether that is Dr. Salinas, the new rheumatologist, or the PA. That alone means so much because one of the hardest parts of the previous practice was seeing a different PA almost every time. I believe many of the older negative reviews reflect how the practice was managed under Dr. Alissa, but now that Dr. Salinas has taken over, I truly feel hopeful about my care here. She made me feel seen, heard, and taken seriously, and I am absolutely staying with this rheumatologist. I am very thankful for Dr. Salinas and look forward to continuing my care with her.

I was pleased with Dr. Allisa and even though I did not see him at all his PAs were fabulous. I am…read morenot at all please with the new system they have now. No one answers the phone since it is not there it is an answering service. I did not like the PA I saw at my last visit. She should have read my chart before my appointment, so I did not have to explain to her all my issues I have had. I literally had to go to the office just to talk to someone and complain about it. I do not take being rushed or seem to not be important on my issues. I am trying to find another doctor near me, but I have looked at their reviews and are not much better. I can't even believe they charge to do FMLA paperwork to. 125.00 for no rush, 175.00 if you need it ASAP. What a scam.

Very in and out but very friendly. My nurse who checked me in and took blood pressure, heart rate…read moreetc was such a friendly and communicative guy! He made sure that I knew that he was taking in account everything and every concern I had responding with "Heard!" PA came in and supportively and enthusiastically shook my hand immediately. It's also positioned right next to an HEB, so I picked up my prescription within 5 minutes. I was a bit confused with the name change but I figured it out(:

Dec 22 I had an appointment at Next care in Cibolo.  My condition was green phlegm, heavy cough…read more After a quick exam was told it just had to follow it's course gave me a script for an antibiotic. Continued to get worse and the following Tuesday I was running a temp between 100 and 104.  Made another appt on that Friday and explained symptoms were getting worse another BRIEF exam I was told take OTC. No additional script. It would work it's self out.  Sunday symptoms were not improving so I called to and the PA for meds.   I was told she would call back.  I called a second time and was told she would call but probably not till tomorrow. Never received a call At 8:30 I went to another urgent care. They did a thorough exam inc X-rays and determined I had early Pneumonia.  Obviously I won't be back.  I was charged 2 deductible's.  Wouldn't be a big deal except I had no relief from their exams.

I used to live in California and we had First cares. This is what Texas has to be just like them…read more I came to this place as I was driving and did not feel right. Thank God it's right off the freeway. I walked in and was greeted immediately from a very nice woman. Instead of going though twenty questions. She asked the few questions and in under 5 min. I was in the examination room. All I can say is very nice staff very friendly. The doctor very undead great bedside manner. I will definitely tell others about this place.

They do not accept Medicare which is a large portion of the community! My husband arrived in…read morechronic pain and was told it is not accepted!