Talk about judgemental. First off, he was very condescending. Proceeds to tell me I'm not a candidate for surgery because of my smoking. I reply, "I haven't smoked in 4 years!" Well, it says here you do. WELL, IF YOU HAD LOOKED AT CURRENT INTAKE INSTEAD OF AN OLD HOSPITAL CHART THAT WAS 11 YEARS OLD, YOU WOULD KNOW A LITTLE MORE ABOUT ME! Perhaps he would have known that it took 35 years to finally get a diagnosis for my connective tissue disease and severe chronic pain. Perhaps he would have known what diagnoses I carry. He did not ask one question about past medical history. If he had, he would have known that I suffer from SEVERE autoimmune connective tissue disease and I was seeing him because of pain caused by tendons and ligaments with diseased attachments at the bones. If they are fraying and beginning to show signs of disease now, they will only continue to get worse. I know. I have lived this my entire adult life. He didn't even to look to see what autoimmune diagnoses I carry. He had come to his own conclusions about me before he ever stepped foot in that room. His bedside manner is that of a prick. I knew that my joint was not bone on bone, I told him that. I also know my body and what is happening but he wouldn't even take a moment to listen and find out. Not everything is cut and dried! Not every patient is the same and not every patient presents the same. I have had 30+ surgeries due to my disease processes, to repair my joints over the past 35 years, and I have been disabled for the past 20. If a doctor cannot listen to a patient, be empathetic, and be open to considering that something other than loss of cartilage can cause extreme joint pain, and then consider a patient's entire past medical history and realize there could possibly be something else going on to make a patient unable to perform activities of daily living, they absolutely have no business working in the medical field. I worked in the medical field for 25 years, side by side with surgeons, and transcribing for every surgical field, and I have never worked with any who were so closed minded and had a worse bedside manner! save yourself the trip. find someone else to begin with. read more

I went in for a bad trigger thumb. Dr. Randall gave me a cortisone shot into the thumb and within 5 days I had use of my thumb again after a long 3 months that I had been unable to bend it. I absolutely recommend this doctor. read more

Dr Randall did my last shoulder surgery several years ago and I have had no more issues with it since. He's very professional and caring. He also gave me some simple therapy at home for tendoni'tis that had me better in a few days. I highly recommend him and his staff. They took me in as a walk in and treated me with respect. read more

Well you tell me what kind of service they have here, we got the the office at 2:45pm the appointment was at 2:50pm It is now 5:03pm and we have NOT seen the Dr. You tell me if you would come back or recomend . Disappointed , why would they even book people back to back . read more

I waited for an hour with my 18 month old son. Dr. Randall's staff didn't have the courtesy to call and say they were running behind. Finally, I am called up to the office window so that they can charge me for my visit even though they haven't done anything yet and won't know what they'll be doing. The fee is $300. They assure me that this will cover any initial exam along with x-Rays. Is free several more minutes of waiting, mention that it is getting increasingly more difficult to keep my son entertained, so 20 minutes later I'm placed in a tiny room to wait for the PA. 15 minutes later he comes in and proceeds to read someone else's X-rays, telling me they look normal. After I tell him that those aren't my x-Rays, he does a manual exam of my knee. He finds nothing apparently wrong beside the obvious swelling and suggests that x-Rays will likely show nothing irregular as well and suggests an MRI. A week later I find out that my insurance denied the MRI, stating that x-Rays are first required. So Dr.Randalls office called to schedule a second visit for x-Rays and assure me that there will be another fee. I asked if they'd consider including it in the initial $300 because I could have had them done that first day if I hadn't resigned myself to the advice of their professional. They said 'no'. It wasn't a straight 'no'. Instead, it was accompanied by several 'I already told you' and ' I left that in your message' and 'you have to pay again'. No kindness. No courtesy. Just rude abrasiveness and apparent bother. Save your money. I can't help but think this is a routine tactic to amass more money from their trusting clients. read more