Mr. Ousley is unprofessional. His good reviews are AI generated, paid for or from friends! We got an estimate over the phone to trim back 9 trees from power lines. We were told we had to pre-pay but since his reviews appeared legit at first, we went ahead and did so. On the day we had scheduled (September 4) ONLY Mr Ousley himself, showed up. He could not perform the work but on ONE tree and said he was sick and left and never came back. We tried contacting him several times from September to December 2024. We actually thought he had a crew and thought he might send someone else, but not a single call back til New Years Eve! He called and left me four messages yelling at me to stop harassing him, threatening a lawsuit for harassment, and some other nasty words when I called ONCE per day simply to get what I paid for. His wife then calls and SHE leaves a nasty message too, saying the job was complete and for another $2000 grand we could get the remaining work done. They stole our money! We hired another servicer and they had a whole crew come and get the 8 remaining trees removed, and cleaned up nicely. I would never recommend pre-payment to any contractor after dealing with Mr. Ousley and his company scamming us the way he did. This company should not be allowed to do business and I will be filing suit for my money back and filing a complaint with licensing as well. Lesson learned here is NEVER PREPAY your contractors, no matter how good they appear. And background them. I found out Mr. Ousley had some serious felony charges and is on probation for 10 years from the date of the conviction ! Should have researched this first. Funny, he had time in November to ask the court for early release but no time to call me back or offer refund!!!! read more