Easy check in Nice place…read moreFriendly nurses and high fives to Layla who took care of me and made sure I got the tests and prescriptions I needed Highly recommended for anyone needing a friendly environment and help for a condition that could be serious

I got here for eye problem. It was fine. I have been waiting a long time. I hear lots of laughter…read moreand joking going on. I am waiting a long time to be seen I'm not impressed with this place. Wish I went elsewhere

The physician was amazing but the front desk ladies need some training on being nice, I felt…read morenervous talking to them and they didn't seem to know what they were doing. They still assisted me and I had no problems but be a little more welcoming when people are in need.

Wait time was short ( think I got lucky tho, as 5 people came in just after me), as a walk in…read more Their X-ray machine had no tech & 2 staff unable to draw blood do no tests were done. Kinda a waste of time. I had to go to work & so wasnt able to go to their other location... not sure if I saw a PA , unlikely a doctor.... Disappointed!!

There are moments in life that stay with you forever, and the birth of our daughter this past…read moreJanuary will always be one of those sacred memories. What made that day even more meaningful was the extraordinary compassion, professionalism, and heartfelt care we received from the Labor and Delivery team. Words can hardly express how deeply grateful our family is for the kindness and dedication shown to us during such an important moment in our lives. Norma, Chelsea, and Emi cared for us with such warmth, reassurance, and skill that we immediately felt safe and supported. Their calm presence, constant encouragement, and genuine concern for our well-being turned what could have been a stressful experience into one filled with confidence and peace. We are also incredibly thankful to Dr. Brooks, whose professionalism and medical expertise guided us through the delivery with remarkable care and precision. Our appreciation continues for the post-delivery team--Sydnee, Helene, Carrey, Suzuki, and Jessica--who helped us through recovery with patience, attentiveness, and heartfelt compassion. They treated us not just as patients, but as a family welcoming a new life into the world, and that kindness will never be forgotten. We are also deeply grateful to the pediatric team, especially Dr. Lank, for the gentle and professional care given to our newborn. And from the bottom of our hearts, we thank our OB physician, Dr. Mozayeni, whose guidance, reassurance, and unwavering support throughout this entire journey meant more to us than we can ever fully express. This hospital is far more than a medical institution--it is a place where compassion, dedication, and human connection truly come alive. Because of each of you, the day our daughter was born became not only the greatest day of our lives, but also one filled with trust, comfort, and gratitude that our family will carry forever.

It was such an awesome experience last night here at Hoag! My wife was here for a surgery. Parked…read moreat the Dolphin structure, $10 from 11:30 am - 11:00 pm. Pay station is at the main entrance of this part of the hospital. 2-East, the Pre-Op, RNurse Kelsey, Dr. Lance Betson (Surgeon) were so good with my wife, extremely attentive, compassionate, and welcoming. I couldn't be happier with them. Very grateful for them, very knowledgeable and patient with us! The Recovery/Discharge Nurses Vivian and Sarbrena were also amazing. Very caring and loving with us. Sabrina made a nice cocktail (hahaha) for my wife, I tried it, sooo good! They have so many waiting areas and food areas, lots of options. The cafeteria in the basement was nice too. Good variety of food. The hospital is very clean, well maintained, and spacious and modern. Extremely happy with our experience here!

I scheduled an appointment at Exer Urgent Care for a pre-op clearance and was told over the phone…read morethat the cost would be around $200. When I arrived, I was informed the visit would actually cost nearly $400 once labs were included. The front desk staff did not seem knowledgeable about copays versus cash payments, which was frustrating. When I was seen by the doctor, he was rude and condescending, not friendly, and not helpful in answering my questions. While he did complete and approve my pre-op clearance, the overall interaction was very unpleasant. A week later, my surgeon's office contacted Exer because they still had not received my paperwork. I was then called by Exer and informed that they had lost all of my pre-op paperwork and asked if I could come back in to complete everything again. Because my surgery was scheduled within two weeks, I returned that same day. When I arrived to redo the paperwork, no one was at the front desk. The doctor was sitting in the office behind the desk. I asked if I could speak with Jeff, who had called me, and the doctor responded in a very rude and condescending tone, telling me to sit down and wait because Jeff was with a patient. Overall, the customer service at this location was extremely poor and unprofessional. Patients come to urgent care when they are unwell, often in pain, and paying a significant amount of money. They deserve to be treated with respect, dignity, and basic kindness. I do not feel the staff is adequately trained in patient communication, and I would not recommend this location until their customer service improves. I will say that Jeff was kind, apologetic, and professional, which I appreciated.

Very nice staff, but honestly did not help me with my issue at all. I feel like the doctor if that…read moreeven was a doctor did not have a good understanding of the basics in health On top of this, I was told my insurance worked and then got billed $245 a couple weeks later. They are fixing the issue and resubmitted to my insurance but just very frustrating to work with. Would definitely not recommend

I have been utilizing Helix Mobile Wellness for over four years now. I started TRT therapy with…read moreHelix right after battling cancer for a year and during remission. Chemo and radiation really kicked my butt and my testosterone levels were tanked. Helix Mobile Wellness MWR has made the whole process simple start to finish. From simple communications, setting up mobile blood draws, receiving the TRT medications, and contacting my Helix Doctor, all made super easy! I've received discounts from Helix

Mariely is the best. Very professional and good at her job…read more Whether in home or at the office, the service is always top notch!

Had an appt at 8am, and all the workers were still walking in at 8:10am. When i checked in, their…read morecomputers weren't even on. So as I wait, for everyone to settle in the front workers are just chatting and giggling. No communication with me whatsoever. I have patience, but this is ridiculous. Why would they have appointments at 8am if they aren't going to be ready. So unprofessional and severe lack of customer service.

Absolutely unacceptable and extremely incompetent. I went in this evening for a serious facial…read moreinflammation. The doctor clearly stated my prescription would be sent to my pharmacy and ready within 30 minutes. Over an hour later, I arrived at the pharmacy only to find out nothing was ever sent. When I called the urgent care, the office was already closed, and I was told it could take up to 24 hours to send the prescription. That is beyond ridiculous. If I could wait 24 hours, I would not have gone to urgent care in the first place. This is a complete failure in basic patient care. If you are dealing with anything urgent, do not come here. You will waste your time, money, and be left without treatment when you need it most.

Great place. Very efficient urgwnt care with an excellent team, location and plenty of parking…read more Would highly recommend this facility to anyone. 5 stars!!

The best staff. I've been treated by Dr Doonan and Erica NP. Tracy, the nurse is great.read more

Dr. Sims & the staff here are the absolute best!!! So…read moresomehow my cartilage earring got stuck inside my ear, yes you read right!! After only about an hour of wait, the doctor saw me & worked her magic to num, cut, & remove my tiny diamond earring from inside my ear... What an absolute horror right! Definitely would recommend this urgent care. Very helpful & kind staff!

I strongly disagree with Bree's response. Nausea and pain are a good reason to do a CBC to rule out…read moreinfection. A medical provider confirmed that a CBC (and CMP to assess electrolytes) after infection symptoms is standard protocol. The Marque physician also stated those tests would be appropriate, yet we were ushered out without explanation or further discussion-- I forgive the individuals involved and I hope meaningful changes result from this experience

My dad has never been fond of hospitals, but this time he had no choice. He was admitted at the end…read moreof April and is still here recovering after undergoing a quadruple bypass surgery performed by the phenomenal Dr. Hargrove. From the incredible ICU team who cared for him -- just to name a few, Leah, Vivienne, Ish, and Maria -- thank you for treating him like family. They lovingly call him "Papa" and have taken such amazing care of him during this difficult time. From the bottom of my heart , thank you for all that you do. Nurses truly are extraordinary, and your compassion, dedication, and kindness do not go unnoticed. From Patient Superman with love!

Free valet service front entrance to hospital and go get your lab work done here. Nice open air…read morepatio with good view and fresh air only minutes from the Big Pacific Ocean. Clean and comfortable and safe environment with really great doctors nurses and physician assistant to assist with all your family members medical care. We love coming to Memorial care hospital in Fountain Valley California for over 10 years now. See y'all soon. Good health and good medical care is available daily here in beautiful California USA. Thank you for all the support and work of all staff here.

I can't believe anybody would give this state of the art modern hospital 3 stars, this is where the…read morebillionaires living in Newport Beach n Laguna Hills come!. You come here n get out alive unlike some other hospital you'll end up in the morgue! This hospital is the equivalent Cedar Sinai of Orange County. Come back to read my review of Orange Coast hospital, I'm still mad as hell they put me through an unnecessary abdominal surgery, it was the mistake of my life to go there as I thought I was having appendicitis, choosing the right hospital is so important, I switched to Hoag n paid a higher premium but how much is your life worth? My sister died recently bc of the lousy treatment she got at 2 other hospitals in OC but she had Medical n had no choice. When I 1st join Hoag I took my husband in n was shocked the ER was packed we waited in such a long line, i asked n looked into it as i refused to believe these people would pay over $1,000 premium a month for this plan, as it turned out under Obamacare they were forced to take welfare recipients (or lose Medicare) on top of partnering w so many bad hospitals. A few years ago I guess under Trump, Hoag was unshackled they got rid of mediocrity n back to meritocracy. The hospital is back to being a 5 stars hotel, the ER was staffed w amazing doctors n nurses, everybody was so wonderful n caring, you get what you pay for, my eldest sister paid nothing in Paris, socialized medicine n she paid for it w her life at the age of 28. I feel blessed belonging to a place the 1% get treatment! So you know what to do to preserve our excellent health care.

My 91 year old mom was in here after taking a fall at home and must say for the most part, all of…read morethe nursing staff was great. She did have some nurses that had better bedside manner than others but that's to be expected I guess. The shining star here though is the Fudge Family rehab center located within. The staff here was beyond reproach and all of the PT and OT were outstanding. They treated her like family and kept her spirits up. Highly recommend this rehab facility! It wasn't just gym workouts, they got very creative in how to get her ready to leave the hospital with different out of the box type exercises. Can't say enough about this wonderful staff!