Love this family owned jewelry store! My entire family including my extended family exclusively…read moreshops here. There is nothing better than walking into Valle's and immediately being greeted by name. Valle's is a trusted business with exceptional customer service. Steven Valle works with you to find just what you're looking for in an affordable price range. I truly do not believe you could leave this place unsatisfied. Ladies -- you can always make a "wish list" of beautiful pieces that your significant other can pick from when it comes to special occasions or holidays!

Absolutely the worst jewelry store I have ever been too customer service wise. I needed a few…read morejewelry pieces fixed, a stone put back in a ring and a toggle fixed on a bracelet. The owner was extremely rude and disrespectful. The clasp on my bracelet needed replacing it was missing on one side he claimed that if he tightened the opposite side it would be fine and when he brought the bracelet back out to me it was exactly the same as when I gave it to him when I expressed this to him he was extremely rude and told me I had too much attitude. The ring needed a stine put back in which I had and I was quoted a crazy price to fix a prong. Turned to a major ordeal and an absolute nightmare I do not recommend this place. Horrible customer experience

Friendly. Expedient and excellent customer service. Great value for the service provided…read more Thank you.

Very good Seiko AD, (also the only Seiko AD in the area.) They offer good service and prices and…read morehave a good selection of Seiko automatics and quartz watches, in addition to some fashion pieces and some straps. If you are looking to buy a watch, which I personally recommend you do in person, you won't go wrong by at least stopping by and checking out what they have to offer!

My wife had her platinum diamond earrings altered here and she's happy with the results. They took…read moredetailed pictures of the original pieces, including the laser inscription on the diamonds, to ensure that the original diamonds were kept. Good communication and text messaging when the item was ready for pick-up. Probably a little more expensive than other less established jewelers, but worth it for the peace of mind.

This is the place to go for beautiful jewelry! My wedding and engagement rings are from here and…read morethe quality has stood the test of time. They recently repaired my gold bracelet and it's amazing. Thank you Gem Lab!

Great place to do business. Very classy place. Wonderful line of jewelry. Take your pocketbook when…read moreyou have your wife with you as she wont be leaving before she jas to buy something.

From the owner: For over 30 years, Hart's has been one of the most trusted names in jewelry in the Southern Tier…read more Our mom and pop jewelry store is well-established and has grown with our community, serving generations of families as their trusted jeweler for brilliant diamonds, beautiful fine jewelry, elegant watches, treasured gifts, custom made styles and expert jewelry repairs -- even engraving and restoration. Our commitment at Hart's Jewelry is always to make our clients feel at home with our personalized service and our classic to cutting edge jewelry designs. Our years of experience and services have built a legacy of integrity and trust with our customers -- let us help restore an heirloom back to its former luster or find an exquisite piece that is as unique and memorable as you are.

Family owned business in my hometown. Wonderful fast service, had my wedding ring fixed and Mike…read morefixed it himself did not send it away. Very pleased with the quality and attentive to my needs.

the staff, especially the older staff, are very uppity and rude. every time i've deigned to enter…read moretheir store, they make me feel like I shouldn't be there- like they don't want my business. i am local and avoid it as much as possible.

Accused multiple students of stealing when do such act occurred. Recently upset a student by…read morePOSTING them and saying they stole without checking the footage closely. They realized their error and apologized, but posting it at all was childish. The girl was also upset at the defamation and her grad party was kinda ruined because of it. L way to handle the whole thing, and the apology sucked too.

Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

They did a repair for me. It went very well. Great communication, fast and a fair price.read more