I have been to Newton-Wellesley a few times and have had a great experience every time. I was…read morerecently rushed to the ER here with appendicitis (yuck!), and the ER overnight staff did a great job caring for me. They gave me a diagnosis within 4 hours and next steps despite not having a radiologist to read my results present (they outsourced). You'll notice people in the reviews will say you might be placed in the hallway, which was the case for me, but you will see that in every hospital. The ER is always overbooked and understaffed everywhere. Over the course of the night the staff regularly checked in on me, ran all of the necessary tests, and prepped me adequately for emergency surgery the next morning. The staff was truly exceptional, the surgical teams are incredible here. My surgery went flawlessly and they also did a great job with post-op follow ups, calling me promptly and scheduling my 2-week post op check in ASAP. During my surgery, they kept my contacts in the loop throughout the process. I thank everyone who helped me here at Newton-Wellesley and highly recommend choosing this hospital.

The Emergency Room at Newton Wellesley Hospital is in the 9th circle of Dante's Hell. I spent 7…read morehours on a gurney in the hallway of the ER. During that time NONE of the staff provided me with their names. I was two days post surgery on a knee replacement, and I had excruciating pain, pain that was not being controlled by the prescribed meds the doctor had given me. They got me out of the waiting room and into the ER in record time. However, it was two hours before someone came over to even check my vitals, and another three hours after that before a Doctor came to talk with me. During those five hours of laying on a gurney in the hallway I listened to medical staff talk freely with other patients about their medical issues and concerns right there in the hallway for everyone to hear. No confidentiality whatsoever in that ER. I went to the ER because the medications I had been prescribed for pain management at home wasn working. The doctor who introduced himself as a fellow on my doctor's team - again no name - gave me a shot of Torodol which really did the job. I felt that finally I had something that would ease the pain and at least allow me to rest for about an hour. What they didn't explain to me was that medication was only intravenous, and nothing about my home regime was going to change. However, the doctor informed me that Torodol was in the same family as Motrin, so I should buy a bottle of Motrin because, "it was basically the same thing." The benefit to the ER staff to stacking up patients in the hallway is that none of this patients have call buttons. I was literally on my own. After the Torodol had begun to wear off, I wanted to be discharged. I had a ride, and I desperately wanted out of there. It took an additional two hours just to flag someone on down who could (or was willing to) discharge me. I was furious! Once the staff understood how I felt about the craptastic care I received from them, they too wanted me out. They wouldn't answer any more questions I had, and referred me to my doctor's office on Monday. I will NEVER step foot into Newton Wellesley Hospital ever again!

My husband and I have been going to this practice for over 10 years. Our physician, Geraldine…read moreZabik, is so responsvie and attentive that we felt we needed to post a comment about her. I recently tried to get a prescription filled on a Thursday before a long weekend; however, there was a glitch and it never got sent. I called on Saturday and left a message with a covering physician who said there was not much she could do until Tuesday but that she would contact Dr. Zabik, (very nice thing to do). Later that day, Dr. Zabik called my home and left a message that she had called it in for me. I did not ask her to do that but she did it because she is such a caring physician. I would highly recommend Dr. Zabik and this practice.

Primary Care Docs.... God bless'em! Such a thankless job, so hard to do it well!…read more These guys do. I've been going since high school (that'd be around 10 years now, holy crap!). It started out as a small office with 3 providers, and has grown into a large practice with 3 office locations, 9 docs, 2 PAs. Some of the older docs, like Dr. Legare, no longer accept new patients. But all of them have top CV's, and are absolutely excellent. They practice correctly (that's important to me), are very approachable as physicians, take meticulous care to get your results back to you - with a personal note of reassurance always. If you happen to have a health issue, efforts are always made to provide care as fast as possible: I had initial appointment, ultrasound, surgical consultation and follow up appointment all in one week. Because of their association with NW Hospital, you have access to top services right away. My only problem with them is, now that they're this giant practice, it's become very hard to get an appointment on short notice, whereas before I used basically be able to call the same day. On the other hand, if you tell the receptionist to have the doctor call you, they alwasy do, and they can squeeze you in if you really need. If you live in the Newton/Wellesley/Needham/Weston area, I recommend them. Oh - for those of us with concerns re: healthcare system, I have NEVER been erroneously charged for anything :)

Was always a patient with Dr. Holgerson. Then got traded out to some schmuck. Then Dr Schmuck left…read moreand I thankfully wind up with dr. Temp good guy, reasonable... But literally 3 weeks later I wind up with a new, different doctor. Why can't this practice retain its doctors??? Avoid. At all costs. Zero stars.

This Dr. Sarwada Tuladhar Jha does not care about the patient's health. She cares how much she can…read moretake from the insurance company. I had a physical exam and she put an additional office visit and preventive care on the order. Lab tests (blood work) are put on the office visits not the physical exam causing the insurance to not pay. Everybody has to pay attention when visit her.

I've been a patient here for over a decade, but the quality has declined sharply. Appointments…read morerarely start on time, communication has become unreliable, and billing feels inconsistent. My last virtual visit was billed far higher than what was actually done. It's getting harder to trust this practice, and I hope these issues are addressed.

I moved to Dr. Perna recently, but will be moving out soon, and here's why:…read more* They typically call you in 15-30 mins after your scheduled appointment time * The nurse takes the vitals, and very courteously tells, "The doctor will be with you shortly". You will then have to kick your heels for another 30-45 mins before the doctor shows up * She struggles to use whatever software it is they use * She is always in a hurry How could someone not have the time for a patient, and yet be perpetually late?

I'm outta here. Didn't even get to see the doctor. Ryan the medical assistant insisting I was…read morenever told something in a phone call he was not part of. Then he tells me I'm rude and goes to tell his manager. Before he does that, I tell him he doesn't have to be concerned because I'm leaving. I don't think he was listening because when he was talking to the manager, IN THE HALLWAY for everyone to hear, he says oh, and now she's leaving. I get chased down the hallway. Do not get mad at me because the doctor told me something yesterday and I'm following her instructions. I should have listened to Dr Perna the first time I met her when she was more than an hour late for our first appointment so I left and about 50 minutes late for our second first appointment. She was upset I was upset. And she said I should find another doctor because she will continue to be at least an hour late but insisted I be on time. Passive aggressive poorly run practice. Run away.

I went to see Dr. Ginsburg well over a year ago for an annual physical and GI issues. When I called…read moreto get directions to the office (Newton Wellesley can be pretty confusing), the receptionist was obviously annoyed. When I arrived at the office, Dr. Ginsburg informed me that she had a personal appointment in 20 minutes, so my appointment would be short. She only addressed one of the issues I had during this time. During my visit she ordered a lab test, but she never got back to me with the results. After calling the office for two weeks, she finally called me back and left a voicemail, stating that my labs came back fine, and the next step to solving my issues would be to do a lactose test. She gave no further instruction. I called the office back again for another two weeks, but never heard bad from Dr. Ginsburg until about two weeks ago when she called me to let me know it was time for my next annual, and she wanted me to make an appointment with her. What a joke.

Awful woman. I was diagnosed with gallstones, and had my gallbladder removed. Ever since (going on…read more15 years now), I have had digestive issues as a result. I now know that this is relatively common, but I was told by Dr. Ginsburg that my symptoms were psychosomatic. How does a gastroenterologist not know about complications from a gallbladder removal? She was not helpful, and never returned phone calls or gave me lab results. Useless, arrogant, and uninformed.

I had the pleasure of seeing Dr. Katherine Johnson yesterday. I really don't even know where to…read morestart in this review. Other than to say I have never in my 53 years had a doctor that I actually felt listened to everything. I said I have spent the last four years seeking help for my menopause symptoms only to be dismissed or offered antidepressants. After four years of hearing things like that's just what happens when women get older or it sounds like you're dealing with some depression. It was really refreshing to have someone who actually listens and understands women's healthcare . Dr. Johnson was thoughtful, she explained everything she gave me options and did not make me feel like I was crazy she makes you feel comfortable and heard and I can't tell you how rare that is these days. I cannot recommend her enough if you're a woman in menopause and you feel like no one's listening to you Dr. Johnson is absolutely 100% the best. There are only five stars here, but I would give her more if I could.

I had appointments reschedule and canceled they would not let reschedule too see any obgyn I would…read morenot recommend this place at all

Since I was 13 years old I started seeing a psychiatrist at the age of 18 status in prison…read morepsychiatrist over my 47 years I must have had at least 14 psychiatrist and dr. Cunningham by far is my number one all categories kind open minded helpful words can't describe basically I can just say that if they had 25 Stars you would get them all but as is five star top notch psychiatrist well recommended