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David L. Sterling - The Sterling Group

5.0 (2 reviews)
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5 years ago

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6 years ago

A very knowledgeable realtor, has great listings in our budget. I appreciate the prompt service

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Rognas Team Realty & Property Management - Rognas Team Realty & Property Management 405-285-2755

Rognas Team Realty & Property Management

(5 reviews)

Great service! They are a family/relationship based company and are always helpful with anything…read moreyou need to help find a home or rental that works for you. Goes above and beyond to maintain a good relationship. They don't just care about the transaction but actually take the effort to get to know the client and aid us. I would definitely recommend using them for your realty or property management needs!

We moved out of State and rented our home for the last 2 years managed by Rognas. The first year…read morewas fine since the tenant was very punctual. She moved out after a year and left the house in good shape. The second year, a group of 3 friends college rented our home. They had issues being punctual with the rent, some months they were behind coming up with the rent. The accounting was off. I contacted Rognas property manager Susanne many times to deal with this and she said they would have Anna look at it. I tried emailing front office and even said I would terminate contract, no response. After a few emails, and time passing, saying she didn't know about the accounting and would let Ana know, I texted Ana. She said she would take a look at the books. She finally talked to the tenants and they started paying the rent on time. No late charges were ever assessed against the tenant though contract said it would be late after the 5th of the month. The tenants gave notice and the property was the vacant for almost 15 days and there was no movement. I decided to sell property after seeing a new contract from them charging a higher percentage + additional fee for renewal each year. . They notified me that they needed 30 days to finalize the books. Really? It was released a week before the 30 days but why hold up the property if it was empty? It would have been a good token to do that. The property was left dirty (see pictures) and I had to pay $450 to clean it. I have not heard if they reimbursed the tenants the deposit or keep it? I do not seek to reimbursed because it is a headache to me. I rather take it and just give a review. I am not a demanding person, I am flexible and patient but businesses need to take care of their clients well. I firmly believe this. I do have all emails and correspondence saved for reference but don't find necessary to list here. This review is similar to here and other reviews of Yelp which were more emotive but agree that communication is terrible, customer service terrible, book keeping is terrible. I would not recommend at all.

David L. Sterling - The Sterling Group - realestateagents - Updated May 2026

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