This major department store has some of the worst customer service I have experienced since moving to Australia. DO NOT order from the on-line store and expect to have an easy time with an inquiries or getting your package delivered on time. The condescension and aloof attitude from the phone staff in the customer service department was seriously next level and could have been featured in a sit com because it was so over the top. Makes you wonder who is driving that bus?! This poor behavior and lack of appreciation for long-time loyal customers will inevitably be their demise. Today they lost one more loyal customer FOREVER!!!!!! read more