After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

Great eye doctor, he prescribed all the correct lenses so my vision was so much better when driving…read moreand reading. All I can say is he is the best.

Have been trying to call for 2 weeks and they are never open to stop in and just pick up my sons…read morevision prescription.

My mom is an established patient and I took her to her appt in August. I was impressed by Dr…read more Knox. Aall the equipment seems to be state of the art. My eye doctor doesnt have that stuff! Last year we had to order a duplicate set of glasses and it ws very easy to do over the phone. Staff were patient and cordial.

The customer service was OK, barely average. The frame selection was adequate. The eyeglasses…read morewere on the expensive side and I must tell you that despite ordering the most expensive of the progressive lenses, scratch resistant, glare resistant etc, these are by far the worst lenses I've ever owned. I've had them less than a year and can hardly see out of them because of the scratches! It's like they substiuted with the cheap plastic. lenses I've since gone to a different optomotrist and they remarked that it looked as if I'd used steel wool to clean them, which of course I hadn't. I've worn eyeglasses for decades and never have I experienced such awful lenses. I certainly won't return here.

Excellent service and very knowledge staff. The eye exam was very thorough along with glasses…read morebeing reasonable. A good selection of glasses

Great Place of Business. My family and I have been going to Eye Q since they have opened, and love…read morethe attention to detail, quick appointments, quality of products, and great service they provide. Diane caters to your every need and is very helpful when it comes to insurance coverage, ordering, and making you satisfied. Dr Carrock is very patient and extremely professional at what he does. I recommend you give them a call on your next appointment as they provide rebates and have the newest styles and products without the big dollars....

Dr Allen was wonderful! Explained my condition and was able to give me a prescription for glasses…read moreafter cataract surgery Even though I have a retina problem

Best eye doctor I've ever been to!…read more Dr. Nelson is friendly and professional and extremely knowledgeable. I always opt for the first appointment of the day because as with every medical office things happen and get backed up. I've never had any issues getting in and when I've had a problem where I needed to be seen same day they have always found the time. I highly recommend this office!