Unfortunately your reply has nothing to do with insurance. Your billing girl sent a bill 13 months…read moreafter service. I did not receive any bill prior to this. She's needs to know her attitude needs to be reviewed. She also needs to know she can be replaced. I address her attitude a year ago. Obviously as a customer my complaint means nothing. Just remember what goes around comes around. I pay my bills. It's a character I take pride in. I'm investigating the bill that was sent.

Dr. Wood is conscientious, caring and knowledgeable. You are in excellent hands here - A+read more

I no longer dread or fear the dentist! This is the first dental experience where my anxiety was…read moreacknowledged and handled with care. They even offered a weighted blanket!

If your looking for a Dentist who is one of the Top Professional Dentists in Michigan, look no…read morefurther. Dr. John Leitner is the most dedicated Dentist you could ask for. He uses the latest Microscopic Dentistry, to insure the best results possible on your teeth. He truly cares that you are comfortable and leave with the best results.

Super friendly staff who clearly cares about each patient. Very knowledgeable and made me feel very…read morewelcomed as a new patient!

Everyone I spoke to was very nice and they set me up for a teeth cleaning appointment.read more

Very thoughtful. Very thorough. Trustworthy. They do a great job. They tend to be super busy…read morethough. Getting in can be a challenge.

From the owner: *Family Practice *Accepting New Patients…read more*We Accept Care Credit

I started here last year. And ever since I met the staff I had felt comfortable. Everyone there I…read morefeel is very friendly and funny. I highly reccomend this office.

Amazing place! Great staff, super accommodating! Highly recommend...and they have a location in…read moreGrand Rapids as well!

BEWARE! He is not patient, calm or gentle with children! Brought our 7 & 8 year olds in for sealant…read moreand fillings and it was an absolute disaster. We started our visit out by him complaining in the waiting room about how much his dentistry program cost him and how much he had in student loans (blah, blah, blah) and how now the government wants to tax people more for student loans to then him grumbling as he walked away "they are barking up the wrong tree" (great fist impression and super professional, right?). Then we move on to our 7 year old who was getting sealants on her molars. She was scared, didn't know what to expect, the sealant comes in something that resembles a shot which had her scared. Rather than calmly explaining anything he starts jabbing it into his hand and firmly saying "this will only take 20 seconds a tooth. I don't want to be here any longer than I have to be (WOW)". Then he proceeds to yell at the assistant "MORE SUCTION" (because that's not scary for the 7 year old patient who is already nervous). After it was all done he shoves the cotton swab in my daughters face to prove it wouldn't hurt her as she was crying. I'm trying to chalk up the experience so far to him just being a little quirky and trying to be funny. Then we move on to our son. Meanwhile I'm still consoling our daughter so Dad goes in with our son. Well little did I know the experience was only going to get worse! His bed side manner is HORRID! I am still curious if maybe he was in a hurry because his mannerisms lead us to believe he wanted to get the heck out of there. Not only was he rude about our son not knowing his left from right (which he does but hello tense situation) to him threatening our son telling him if he didn't stop crying he was going to make his dad leave the room (because being ALONE at the dentist wouldn't be scary and make you cry even more). Well he asks dad to leave to which I then see... I walk down the hallway at this point and go into the room where our son is he is ripping off the paper bib and is yelling "THATS IT HE NEEDS A SPECIALIST". I'm trying to console our kiddo who is beyond traumatized while my husband is telling the dentist that his bed side manner sucks and that he should try talking to kids like they are kids to which the lovely dentist replies "GET OUT". Trust me we couldn't get out of there fast enough. I've now chalked the experience up to this guy being a complete A$$ hole who shouldn't be in business at all! Soooo we go up to the front where the super kind assistant was who was fumbling around with papers, meanwhile the lovely dentist walks up and slams our file down and yells "BYEEEEEE" as he stomps down the hall. Totally unbelievable! We assured the assistant that she was wonderful but the dentist was absolutely horrible and the entire point was to make our kids feel calm going to the dentist when in fact the exact opposite happened! We were referred to this office by a close friend who has also agreed will not returning ever again. It is VERY clear this dentist John McRee is not in this profession for the right reasons at all. I would avoid this dentist at all costs!!!!!

stay away! dentist is very inapropriate and tried to scam us with fake dental work. they took us to…read morecourt when we refused to pay and lied about everything in order to win. they do this with everybody.

Dr Caitlin is so patient and kind. Her staff is wonderful, and the office is close to home. I have…read morethree kids who see her and we've had a variety of procedures and visits and are so glad we made the move.

Dr. Caitlin and her staff were very friendly from the moment I walked in. She answered all of my…read morequestions and was very thorough! I would highly recommend!!!

Highly uncommunicative in their pricing. The receptionist (will edit when I find her name in my…read morenotes) agreed to a price for an x-ray and cleaning, and when I came in, they doubled the cost. They were very un-negotiable in accommodating even after the office called to ask if I could come in an hour earlier than my appointment time the day-of, because their hygenist "had an emergency." I would highly recommend you look into Infinity Dental in Spring Lake. Beautiful office, accomodating front desk staff, and very friendly hygenists and doctors.

I could not love this dental office more. The staff treat you more like family than like customers…read more They are so friendly, communicative, and caring! They are excellent with kids- mine beg to go to the dentist now- and they do the best restorative care I've ever experienced.

Dr. Joe replaced my temporary crown when it fell off while I was in town visiting my mom. He was…read moregreat, the "temp" stayed on over two weeks. I'm planning to have him do the remaining crown I need done when I visit her next, he's THAT good!

Nothing but good things to say. They got me in for emergency pain/and referral when my dentist…read morecouldn't. Dr joe was very empathetic, understanding and straightforward with my treatment plan, and made sure that my pain would be under control. Plus their office is beautiful. All of the staff was also very nice and empathetic towards my situation.