Alexandra Morai made this an excellent experience from start to finish. The leasing process was…read morehandled professionally and efficiently -- clear communication at every step, paperwork done right, and no surprises. She oversaw the move-out with the previous tenants carefully: the unit was inspected thoroughly, the turnover was coordinated quickly, and everything was documented properly. What really stood out was the re-leasing. Alexandra found qualified new tenants within a week, at the top of the market price -- no extended vacancy, no discounting just to fill the unit fast. That combination of speed and full market rent is rare, and it made a real difference to my bottom line. Responsive, organized, and clearly knows this market. I'd recommend Alexandra to any owner looking for property management that actually delivers.

I had the great luck of finding Alexandra to manage a property in Oakland, CA. She provided…read moreguidance, contractors, decisiveness, and key knowledge throughout the renovation of our 100+ year old home. Her experience let us offload the small details while staying focused on what mattered. Once renovations wrapped up, she landed us stellar tenants in two weeks! Her process for picking tenants was extremely thorough, going well beyond a simple check of income and credit. Our new tenants are amazing people who will truly love our home, and I'm confident we wouldn't have found them without Alexandra's help. It's too easy to accept the first applicant with decent credit, but Alexandra helped us take our time and pick the best person for the home, not just the first to apply. Her process for renovation management, tenant placement, payments, and every other part of property management wasn't just well thought out - it was thoroughly explained, so we always had clear expectations about what would happen, when, and why, backed by her experience and expertise. Lastly, her contractors were top notch too! It feels like Alexandra has a person for anything that can go wrong in the home, big or small. We went through a few rounds of getting quotes, both from her people and our own, and every time, Alexandra's people had comparatively fair pricing and workable timelines. 10/10 would recommend.

Just closed after a very easy, clear, and smooth process facilitated by Jay. The rate and closing…read morecosts he was able to provide were significantly better than another broker I was working with. The actual closing costs (and rate) came in under his estimate. He guided me through the process and let me know ahead of time of documents and verifications I would need during underwriting. He was always easy to reach via phone and email with very prompt responses. The whole deal was absolutely painless and there were exactly zero surprises. Just perfect. I highly recommend Jay and First Capital Group.

Working with Marisa Pecorella was truly the best part of our home buying experience. She was…read moreincredibly involved and always available whether by phone or text, she made sure we never felt out of the loop. Throughout escrow, she stayed on top of every detail and even got our rate dropped multiple times when market rates went down during escrow! She constantly communicated with our title company, real estate agent, and everyone else involved -- honestly, she did more work than anyone in the transaction! We always felt like we were her top priority, and her professionalism and follow-through made the whole process smooth and stress-free. Highly recommend Marisa to anyone looking for a lender who truly goes above and beyond. She made home buying a reality for us when we didnt even know if it was in reach.

I worked with Mike and Andrew on a complex refinance that allowed me to become the sole owner of…read morethe San Francisco home I've loved for more than 15 years. The transaction involved a number of moving parts, including a co-owner buyout and my transition from salaried employment to self-employment. Mike and Andrew were excellent throughout the process. They were responsive, patient, thorough, and calm, even when there were tight deadlines and a lot of documents and logistics to coordinate. They understood that this was more than a standard refinance and treated the transaction with real care. I always felt that they were working hard behind the scenes to keep everything moving and make sure the loan closed on time. They made a complicated and emotional process feel manageable. I'm extremely grateful to both of them and wouldn't hesitate to recommend their team to anyone looking for a lender who can handle a more complex situation with professionalism, persistence, and genuine care.

5 stars all the way! I don't normally write reviews, but the awesome experience with Mike, Andrew,…read moreand the rest of the PRMI team inspired me to share this. I had a ton of questions going into my mortgage and they explained everything in plain English. The team made sure I actually understood what was going on throughout the lending process. Mike and his team are super responsive and thoughtful. They truly went above and beyond, and made it possible to even close a week ahead of schedule, which was great for me and the sellers. Truly impressive. I highly recommend Mike and his team and very much look forward to working with them for my other mortgage needs.

Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

I've worked with Tom Flinn on a TIC that I bought in August 2009. Tom has been very unprofessional…read morethroughout the transaction. He almost never picked up his phone directly and often took more than a day to respond to emails. He was mostly just forwarding my emails to the bank and their responses to me, since he was rarely able to answer my questions directly. Eventually, his estimated closing costs were over $4000 different from the actual closing costs and Tom refused to take any responsibility for his mistakes. I would strongly advise against having him as your mortgage broker.

Tom Flinn of Hill and Co. Real Estate receives our highest recommendation on our recently purchased…read moreproperty in SF. He was well organized and able to get through all the complexities and details of buying property in a fast changing and challenging market. He led us through the process quickly, and numerous times caught our mistakes early so that we were able to save time and money. Thanks to him, we went through the paper work efficiently and without having to go back and forth multiple times to get things done. He expeditiously handled the inspection process and got our inspectors there quickly so we were comfortable moving forward with our purchase. He respectively handled the seller and her realtor so that we did not encounter major problems in our negotiations. Day or night, anytime we had a question, we could call him or fax him for answers, and get a call back within a few minutes. He was always on the job for us. We are very pleased to have found him as a realtor and consider him a friend as well.

I recently bought my first home, and Valerie was an amazing asset. I am not an inherently organized…read moreperson, but Valerie provided me with clear checklists and timelines for all of my supporting documents- making it all so much less overwhelming. She was always available to answer my questions and help me is my decision making. The is both kind, on task and knowledgable. thank you Valerie!

I recently bought my first home. A daunting process that went extraordinarily well with the help of…read morean excellent team but hugely from Valerie. Not only did she push through a very fast close but she did so while abroad navigating a family emergency. She was organized, meticulous and happy to answer all questions including those rather mundane, tedious, first-time-homebuyer-types. Escrow was seamless and at no point did I feel as though I was unsupported or going through the process alone. Valerie is an exceptional broker, a great communicator and very understanding of the emotional nature of first time home buying. I'm grateful to have her in my corner, she is wonderful to work with and I would absolutely hire her again for any future purchases.

I've worked with Risha for well over a decade across multiple transactions, and every single one…read morehas closed successfully within the original timeline--often even earlier when needed. She leads an honest, dependable team that is always easy for me to reach and consistently delivers exceptional service. Whenever family or friends ask for recommendations on residential loans, there is only one name I give: Risha. Thank you to Risha and her team for the most recent transaction that closed in April 2026. I look forward to working together again in the near future.

We worked with Risha for financing our dream home, and as many people know, the loan process can…read moreoften be intrusive and stressful. However, our experience with Risha was remarkably smooth and hassle-free. Her team requested only the essential documents and information, handling everything else efficiently and professionally. Throughout the process, we felt confident and well supported. Many thanks to Risha and her outstanding team for making our home financing journey such a positive experience.

I would give SIX Stars and a Diamond to Linda P. Wong if I could. Excellent, professional, yet…read morefriendly service. Made my financing a nice breeze and we closed in 18 days! Highly recommend Linda to anyone looking for financing.

A year ago I moved to Texas and applied for a mortgage through Wells Fargo. I had a previous…read moremortgage with Wells for years. My credit score was 790-800. After 5 months of them not giving me a closing date I went to Trinity Mortgage and got approved at a lower rate in7 days and over the Thanksgiving holiday week. Then my nightmare continued when Wells bought my loan. Now I've been trying to get them to correct a misapplication of payments for 5 months. I was given a case manager to handle it and now it's worse than before. I have a sign in my yard of my new subdivision I live in telling people to see me before using Wells for their lender. I tell people in line at the grocery store this story. They are horrible.

As a Realtor, I cannot stress enough the importance of having a top-notch mortgage broker handling…read morethe finance side of a deal. This is especially true in San Francisco where things move at a dizzying pace. Larger banks can get bogged down in paperwork (read: costly delays) and lack the resources to truly have great customer service. Jason and his team are the solution. His dedication to his clients and his ability to meet deadlines are second to none. Working with Jason is a no-brainer!

Jason was great to work with. He was good about explaining everything and guided us through the…read moreprocess with ease. He was also on top of it and made sure we were getting the best rate. Would definitely use him again and recommend him to anyone.

I have known Lucy for years. She is extremely talented at her profession. She has been a real…read moreestate agent, a broker, owned her own loan company and has won the annual Best Broker award a few times. She is very knowledgeable and helpful. She has a bubbly personality that makes buying or selling real estate a fun project.

Lucy Golden ROCKS - she is a mortgage broker - which means she finds you the best RE deal so you…read moredon't have to go shopping all over the place when you're trying to focus on buying a new home. She takes the insane confusion and makes it simple for you. Lucy is so darn trustworthy, extremely responsive (she always takes your calls and if she misses you, she calls you right back - what a concept), bright, articulate, sweet and compassionate - it's crazy how great she is. My deal didn't happen this time but it will one day and when it does - you can be sure I will have Lucy do my financing. And YOU should too!! Yay, Lucy!!