Dr. Carpenter took me in as an emergency and performed a root canal with minimal discomfort and at…read moremaximum efficiency. From calling the office to schedule emergency repair to end of procedure it was only three hours. The procedure was only about 40 mins. Though their equipment is antiquated, Dr. Carpenter and her assistant Ursula more than made up for it in skill and teamwork. I will be flying out to NYC to see her for future procedures.

I was a long time patient of Dr Stimmler's, high anxiety around the dentist until coming to his…read morepractice. But then he took time from the practice and ultimately sold it. I started to see another dentist there, and then they also left. Being that I was so anxious about the dentist I stopped going entirely for a time. Finally I made an appointment. I told the person making the appointment about this history because I wasn't sure which dentist to book with. I wound up booking with the dentist who the secretary told me was also a gum specialist, because I just figured this person might be the most qualified there. I made the appointment a month out. I get there and after a brief conversation, the dental assistant is incredibly rude. There seemed to be some confusion for her over what was scheduled. She said I did not have a cleaning scheduled. She was noteably annoyed trying to explain to me that the periodontist doesn't do cleanings, which I already understood. I'm still not clear why she was getting so frustrated but I found it to be a really rude and impatient response in general, but especially to someone who she already knew had high anxiety around being at the dentist. She put her hand up and closed her eyes in annoyance, and told me she was going to get someone else to talk to explain things to me. When she left I decided I was not going to continue the appointment with this kind of person and I got up to put on my coat. As I was doing that I heard her in the other room say, "please teach her." Which, made it clear I was done with this office. If there was any problem that this woman should have been upset with, it's internally. Speak to the person who made the appointment. Maybe they were confused. I was direct when I told them I hadn't been in a while and I needed a cleaning and an exam. Standard. Don't take your frustrations out on the patient. So rude, so unnecessary.

Great team and atmosphere, from the reception, to hygienist, and the dentists!…read more Thank you, 1 day after procedure(feels like a new tooth) had fillings done.

It's true what they say about the grass is not always greener on the other side - i decided to…read morechange dentists out of convenience for myself travel and time wise. Upon walking into this place - the waiting area in NOT esthetically pleasing to the eye. Waiting area - seats look dingy and dirty. Front desk had an issue with finding my insurance information for some reason. Not friendly at all. The woman who took me to the back for x-rays seemed to have a language barrier and barely said hello. After x-rays were done - walked to me waaaaay to the back where i'm sure i would be forgotten about and not a word was said in the process. I sat back here for what seemed like FOREVER - but once Darren the hygienist came things started looking up - what a positive individual and he made my experience much better than how it began. What a pleasure to have met him. Wish all hygienists had the energy he had. I was told i was going to get fluoride put on my teeth - not done. Dentist wasn't thorough with his exam - nice guy but I wasn't satisfied with the service provided. Overall - i came here expecting something totally different- the place itself needs an upgrade it's pretty much falling apart and not in good shape. I highly doubt that I would return.

I had a great experience during my first visit at The Smilist in Greenpoint. First impression is…read morethat office is very well kept; it's clean, modern and welcoming when you step in. Water and tea are available too, which is a nice touch. The location is accessible and is minutes from the subway. Reception is very helpful and attentive. I worked with Ela to schedule my appointment. She was swift in her response both by phone and e-mail -- something that's appreciated when trying to schedule during the work day. Ela also walked me through my insurance coverage for the procedure so that I understood my benefits before moving forward. I saw Dr. Scott Culpepper at this location who at the get-go, is friendly and has great bedside manner. He answered all of my questions and walked me through the procedure I had done that day (just a cavity filling.) By seeing this dentist, I was able to save two teeth of mine rather than have them extracted which attests to Dr. Culpepper's skill and attention to detail. He also offered great tips on day-to-day dental hygiene/daily maintenance. I'm grateful that I was able to find this location and look forward to future visits with this practice!

Great staff, terrible customer service and near negligent billing and book keeping. Expect bills up…read moreto a year later. Do yourself a favour and go elsewhere.

I had several interactions with them over more than a year. I ended up getting a retainer through…read morethem and their office staff was very accommodating and knowledgeable. I am very happy with the retainer I received!

The charges for a check up, cleaning, X-ray are very, very high. I would not use again. The dentist…read morewas Dr. Nath. Much higher than my regular dentist.

My Dentist is retiring.. So I decided to give Eurordental a try…read more I was the last appointment of the day and had a emergency and they took me the same day!. The doctor was extremely nice and most important professional. The office is clean and Modern...the staff was amazing.. I rarely give 5 star ratings but this business deserves it 100%... They also took my insurance...my tooth already feels better . Thank you Eurodental. Billy Leroy Host of Billy Buys Brooklyn. MAX Channel

This review is for the Ridgewood location…read more I don't normally leave negative reviews usually, if I have a bad experience, I just move on and don't return. But in this case, I feel it's important to share what happened so others can make an informed decision. I visited this dental office due to discomfort in one of my teeth and was told I needed a root canal because of an infection. I mentioned that I was leaving for vacation in a week and asked if it could wait until I returned. The dentist strongly advised that I get it done immediately due to the infection risk, so I agreed. I had the root canal two days before my trip. While on vacation in another state, I started experiencing severe pain. I ended up having to see an endodontist, paying $600 out of pocket. They confirmed I had a large abscess and were surprised I had not been prescribed antibiotics especially given I had an active infection going into the procedure. Right after my root canal, while checking out, I specifically asked the front desk if I needed a prescription for antibiotics. The receptionist told me no. I trusted her answer, even though I thought antibiotics were usually part of the protocol. While still on vacation, I called the dental office to explain the situation and asked if there was any possibility of compensation, since I had to seek emergency care due to what I believe was a preventable issue. I was told someone would get back to me after speaking with the manager. Three days passed with no response. I followed up and was told the owner was out of the country and would contact me the following week. A week passed no call. I followed up again and was told they were still waiting to hear back from the owner. Eventually, I got a text message stating that symptoms after a root canal are normal with or without antibiotics, and that no refund or credit would be provided. I called back to clarify that I had a known infection before root canal, and the development of an abscess afterward is not normal in that situation. I also reiterated that I had asked the receptionist about antibiotics, and while I understand it's not her role to prescribe medication, she should have confirmed with the dentist before confidently telling me I didn't need any. Worst of all, despite multiple follow-ups, I never heard directly from the manager or owner, even though I was told I would. Instead, I received a dismissive message and no accountability. I had originally planned to return to this office for a crown, but after the poor communication, lack of follow-through, and unprofessionalism I experienced, I won't be going back.

Dr. Zhang is great. She convinced me to floss, something I thought I'd never do LOL. Whenever she…read morecleans my teeth she takes the time to explain the areas I should focus more on, how I should brush certain areas, and *how* tartar and plaque build-up happen. She really helped me understand exactly why flossing frequently is so important, and gave me tips on how I could build the habit. Judgement free! Through, painless cleaning, too. My mouth is definitely in much better shape than it was before I started coming here. Some reviews mention that the office staff is rude but I've never once experienced that. Everyone has always been super nice!

Dr. Khan goes above and beyond for her patients! I first visited Norman Dental Center after having…read morea less than ideal experience with another dentist and instantly felt at ease when I explained my situation. Dr. Khan and Norman Dental have helped me navigate insurance challenges and really made me feel advocated for. Couldn't recommend this place and team enough!

I'm confused about these poor reviews. I've been a patient of Air Touch for many years and have…read morenever had to wait more than 30 mins to see my dentist - and normally they take me within 10 mins or less. Dr. Albert has been my dentist for the past few years and has been my son's for longer than that, and he's AMAZING. He's the best dentist i've EVER had! These reviews are odd to me, I almost feel like they're being dishonest or they're used to fancy doctors' offices. It's a small office with kind, professional staff. I will continue to see Dr. Albert for as long as I can.

Very disappointing experience. I felt that the focus was on charging for additional procedures…read morerather than providing transparent patient care. After I was already in the dental chair, the doctor informed me that I needed a root canal. This had not been clearly explained beforehand. I decided not to proceed with the root canal treatment. Despite that, I was still advised to have an additional procedure for which I was charged. Later, I learned that this procedure is generally done in connection with a root canal, which I had specifically declined. The treatment plan, necessity of the procedures, and costs were not explained clearly before treatment began. As a patient, I expect honesty, transparency, and full disclosure of costs upfront.I left feeling misled and pressured into paying for procedures that were not properly explained to me in advance!

Very professional, welcoming, kind and patient. The entire team gets a 5 star from me.read more

Went in for a first time cleaning which was more affordable than my previous dentist and I felt it…read morewas beautifully thorough, plus I received excellent dental advice. The office is beautiful and the receptionist was so easy to work with. The whole experience was very pleasant from beginning to end. I highly recommend!

Gio did some composite work for me after I chipped my tooth It looks great and everyone was…read moreextremely nice.

Dr Pan was great and took 45 minutes to do the right side of my mouth for fillings…read more Dr Melka did the left side in 15 minutes, put no caps on and the next time I went to the dentist had to redo all of hers. Ask for Dr Pan!! Can't speak to Dr D as much but the laziness and lack of care from Dr Melka is frustrating and now expensive

It had been quite awhile since my last cleaning. My insurance carrier has an app that made it very…read moreeasy for me to find a dentist near by. There are a lot of horror stories on Yelp of dentists who hound you about additional work simply to drive up the bill. I had a dentist in the neighborhood who did a very quick cleaning and it was clear to me he didn't take the time to be thorough. Anna and her assistant were amazing. The customer before me left completely satisfied and smiling which set me at ease. I knew it was going to take some work to clean up my teeth especially around the gums. She took her time and was apologetic for how much she had to do. It was obviously my own fault for waiting so long to come in. I will be sending my family and everyone I know in the area to this finely run business.

This is a review regarding Dr. Anna…read more She is absolutely wonderful both as a person and as a dental doctor. She explains everything in a clear and concise manner before doing any procedure and even goes over the x ray with you so you can get a sense of what is going on. She also has a sense of humor and quickly builds rapport with you. Everyone knows how much it sucks to get drilled by a dentist, so I am glad she happened to take care of me. As a patient I am truly grateful to be under her care. I would recommend this place to anyone who are afraid of dentists!!!