I have always received great customer service, Kristin was very helpful and was able to help me…read morewith my concerns keep up the great work.. Charles....

Tiffany is doing a great job helping me with my mortgage company charging the wrong amount for my…read moreinsurance. I really appreciate how fast she responded to my call and took care of my issue right away. Plus, she is so friendly and courteous. I highly recommend Mary Beth Burgess-State Farm Agency to anyone in need of Insurance!

cool agents crooked company statefarm beware ‼‼‼got a bill for a car that does not go 2000 miles a…read moreyear for a natural disaster me nor the agents office were involved in which is located at 2201 s cannon blvd in kannapolis nc. i live half a mile and we were not involved in that storm. i received a bill for a extra $72, lol i would have rather them lie and state the insurance rate went up over telling me it's a company charge that can't be removed statefarm and this office are crooked please be careful who you do business with crooked and will lie‼‼‼‼

Unfortunately, bigotry is embedded within this agency. Kim Bonagura, lacks professionalism, class…read moreand standards. However, seeing that we are in the 21 Century, would think that she would have assimilated growth in customer service and professionalism. I see why as I speak to ppl about this location, they say stay away from it.

Summary: This is not a competent agency. Beware of Lori Crisp & co…read more We were canceled from our previous homeowner's policy due to a single claim when my stepfather ran into my garage door and we reported it. So on the advice of a family member, we did business with Lori Crisp, who is the co-owner of this agency. Lori is hard to contact and doesn't return phone calls in time. For three years this pattern continued, until finally it almost cost me my refinance agreement due to her lax attention to detail. I moved my car insurance to another agency, and because of this, my HOMEOWNER policy (separate) was cancelled by Allied/Alliant insurance because of 'no longer doing business with agent'. What a joke.

From the owner: We specialize in Automobile and Homeowners Insuranceread more

I'm leaving this review to bring attention to a serious safety hazard. The parking lot for the…read moreAllstate office next to the NC Tag Office in Kannapolis has multiple deep potholes. They're large enough to damage a car's tires or suspension, and they're a tripping hazard for anyone walking through. I hope management or the property owner addresses this quickly, because it's not just inconvenient--it's dangerous. Customers and visitors deserve a safe place to park.

BEWARE OF THESE CROOKS! They're for themselves, NOT YOU…read more Once you sign an ins contract with them, don't dare shop for another company. These losers will charge you for breaking the contract with them. Other agencies do not do this. They are a dirty business to deal with.

Great customer service and great coverage. We have been using this agency for years and wouldn't…read moredeal with anyone else!