TL;DR seems to no longer be operating. After taking money and emailing for '24 taxes for the past…read moreseveral weeks they've not responded to emails or phone calls. They were great a few years ago but now it seems I have to start dealing with the fact they took money but didn't ever file taxes.

I've had TL;DR do my taxes for the past five years, and they were great…read more This year, something changed. It's August 27 when I write this, and my taxes aren't filed. On June 6 I requested a status update. On June 19 I received an e-mail saying the return is in final review. On June 29 I responded saying I was patiently standing by. On July 2nd I received a response saying it would be at least one more week since the reviewer is out of the office. On July 31 I requested an update. On August 6 I requested an update. On August 13 I requested an update. And today I requested an update. I tried to call the phone number in their signature block (there isn't one listed on their website), and there is no answer. I don't think this firm is still open. I've reached out to new accounting firms to start hiring a new accountant.

Refused to help us. Very disappointed that they couldn't find 1 hour over a year of time to help…read moresomeone with their taxes. Very disappointed in their service

Our business has been a client for many years. Their service has been invaluable to our company in…read moreterms of tax planning and business strategy! We hightly recommend this company!

This place is the best. They do my taxes annually and give me solid and dependable feedback. Any…read moretime I have a question, they make time for me. I know they are busy, but they always take a moment to give me good advise or answer my question. I highly recommend this service over a place like H&R Block who is just out to swindle their customers.

Jeff has been doing my taxes for two years now. I couldn't find his number today to have him answer…read morea tax/accounting question. I googled his number. Yelp came up and I was amazed that 1- he only had two reviews and 2- that they were both negative. Jeff did a great job on my taxes, he was upfront, and reasonable on costs. He was prompt in responding, kind and understanding. To hear someone that would say that he is rude is very unfortunate. He is a kind man, an eclectic office for sure, but the design of his office has no baring on how respectful, thorough and professional he has been with me. As someone that works in customer service myself, often times people write reviews only do so because they were given information that they were not pleased with. The "shoot the messenger" mentality. Jeff is great, you will see for your self!

Jeff and his team have been preparing my taxes for over 20 years. They have effectively and…read moreefficiently worked through a myriad of changes over the years ranging from buying/selling properties, changes in dependent statuses, etc. Through every situation Jeff has taken the time to answer any questions and offer recommendations as needed. I am always provided with a copy of my return and associated documents in a handy storage folder. Also you can't beat the chocolate bars and pens offered at the front desk. I cannot say that this is the least expensive tax preparation location, but for anything other than a straight 1040EZ, well worth the peace of mind.

I am a long time client of Your Man Friday and have always had great service from them. I started…read morewith them because they were a small business with ties to the local community with personal care and good communication. I was sad When Greg retired and sold the business but also excited for him. I had hoped that the new owners would respect the legacy that he built with the clients and community but sadly that doesn't seem to be the case. I definitely feel that the customer service they provided is a thing of the past and will be taking my business elsewhere.

My husband was a client at YMF since 2015. I usually prepped all our files for YMF to complete his…read moretaxes, but unfortunately he got cancer and I became his caretaker in 2023. He died in 2024. I did not complete his 2022 taxes, and I reached out to YMF to complete his 2022s and 2023s. After not receiving a response to my email or call for 2 weeks, I followed up with them via phone. I was told that they could not do it before the 10/15 extension deadline, which was fine. But then I was told they wouldn't do his taxes at all. Yes, they knew he died. I can understand not taking on new customers, but he had been a customer for many years. I am stunned by the poor customer service. YMF used to be great - I referred many people there over the years. I cannot believe this is how they treat their customers.

Tax alternatives does my personal and business taxes. Very professional and gets my taxes done…read moretimely. Highly recommended!! We love their service

Wanted to update: these tax people wanted the review changed and wanted to convince us the irs…read moreletter we received was a hoax. It was not and our new tax person found additional mistakes on the tax return. If we hadn't moved, we already knew we would not be using them again. Worst freaking tax people ever!!!! First we work with a lady who screwed up our initial returnand we caught her thousand dollar mistake and made her fix it. A year later we are getting information from the irs saying that there is a 9000k mistake she made AFTER SHE SUPPOSEDLY FIXED IT!!!!! We took our return to our new tax person and she found a ton of mistakes. Avoid these people at all costs!!!!

Ej was effective at evaluating our needs. She understands the special needs of our business…read more(insurance) from a financial stand point. Ej was supportive and informative when reconfiguring our Quick Books.

Just finishing my 2013 return with this firm. The whole experience has been exhausting. Let me…read moresay first that I've had my taxes done, including Schedule C for self-employment, Schedule A itemized deductions, wages/salaries and rental property income for the past 15 years with one preparer in Marysville, WA & one preparer in MD. This has been the worst experience ever. While most tax preparers have new clients sit down to go over your situation and ask questions that will inform their document requests of you, this firm did not do so. Even when I used a preparer before, they would sit down with me each year. As a result, many of the documents that I submitted (organized with spreadsheets) were missed, duplicated or misrepresented on my State and Federal filing. Also note that the tax preparer is NOT located here in WA but in UTAH. The accounting portion of the firm is in Seattle but the tax prep is not. This led to a lot of back and forth only to find out that he doesn't see any of the source documents: they are entered here at the office by non-tax preparers. That's where the first snag came. Many more snags followed which resulted in me going over and putting every deduction and expense into categories on my own separate spreadsheet so that each could be appropriately applied. Overall, I spent about 8 hours of my own time dealing with their mistakes. (This won't be the case this year because I am now using Quick Books). When all was said and done, they did not ever ask if I wanted to e-file or hard file. This was important because I was on a time crunch and was receiving a State refund but owed on Federal. They assumed that a check sent via snail mail from the State was ok by me (why is this EVER ok in anyone's mind? refunds can take 2-3 months). The account info and signature gathering took additional time my husband and I didn't have. Overall, I absolutely would not recommend tax preparation from this company. I cannot speak to their accounting but their categorizing of my expenses on my P&l was wrong so that may be a hint.

Meeting Jeffrey or having him become available to help my small business couldn't have come at a…read morebetter time. I had been trying to correct some DOR issues myself, which quickly became overwhelming. Jeff understood my difficulties and was able to describe what was needed to complete the process through the DOR website. After working hard, Jeff was able to connect with my vendors and the DOR representative to resolve and make amendments for the "3 years of sales tax reconciliation." The attention paid, communication, and valve of Jeff's work is very appropriate. I will recommend him to other business owners and personal accounts as well if necessary..

Jeff is amazing! He did an awesome job helping me catch up on 3 years' worth of taxes, saving me a…read morelot of time, money, and stress. He provided personalized attention by responding to text messages right away, taking time to explain what's needed and why. He makes it easy to tranfer information because he accepts comms through any channel- whether it be email, hard copy, or text. He'll even pick up/drop off hard copies at your location. Jeff was very patient with me and was vital in encouraging me to get the paperwork I needed. Working on 3 years' worth of taxes and getting the information to Jeff parts at a time could have been a disaster. But with Jeff's organization and support, it was smoothe. I've recommended him to colleages and will continue to recommend him.