I reached out to this office to schedule a consultation. I was asked to send pictures and to…read morespecify what I was seeking. I did so and mentioned what a previous oculoplastic surgeon recommended after surgery with him. I then received a very rude email stating that my eyes were shaped "extremely different" (duh, I know that, that's why I'm seeking help), and that the surgery wouldn't be helpful. No suggestions for an in person consultation. If I look so "extremely" uneven, wouldn't you at least want to try to help me? Photos are limited for evaluation. Also, I just mentioned what one doctor suggested years ago. Obviously I don't believe that what was mentioned then is still what I need. I just finished medical school and honestly, I'm still so peeved and hurt by this unprofessional encounter I felt the need to write. Having a congenital eye disorder results in a lot of insecurities, and having a sensitive bedside manner is really important when helping potential patients. I felt awful about myself after this encounter and stopped seeking help for some time...I just hope whoever wrote that email has learned to be more sensitive towards vulnerable patients. PS I lived 10 min from the office at the time I asked about a consultation.

Doctor was not pushy and has a lot of experience. Gave me some options. Girls in the office are…read morevery friendly. Pricing a little high. Girls who provide skin care are excellent. Especially Nicole.

I had a bilateral breast implant removal and a liquid rhinoplasty done by Dr. Stark and I love both…read moreresults! My breast implants were put in by another doctor years prior and I just didn't like them anymore - they were too large for my frame, one bottomed out, and exercising and finding cute clothes became difficult. After extensive research I decided to see Dr. Stark for a consultation. He immediately made me feel better by listening to my concerns, offering various surgical options, and setting realistic expectations. Excellent bedside manner too - on surgery day, he came to see me before going into the OR and then called to check in later that night (my original surgeon did not do that). Recovery was a breeze and I could not be happier with the outcome! The entire process from scheduling to after care was pleasant. His staff is very friendly and caring. Dr. Stark is incredibly talented and offers natural, beautiful results. Highly recommend!

Having never written a review on any platform, this is the first experience I felt that I needed to…read moreshare as it was above and beyond all prior experience with aesthetic skin care. With years spent in front of a camera as a model and on a PBS series( when much younger) I am highly attuned to the youthful contours of my face. After visiting 5 offices of highly recommended specialists in facial rejuvenation, and being unsatisfied with the unnatural look from the placement of fillers and botox, I was convinced that a natural, healthy and realistically rejuvenated face was not achievable. Two years went by before I decided to venture to see Dr Stark after my own extensive research. From my first impression of his welcoming new offices, to meeting his warm and authentically caring staff, I knew the experience was going to be unique. And it was- Dr Stark is a gentle human being with lovely bedside manner and kind green eyes- he is easy to talk with- listens and looks with intention, hearing and seeing what it is you are hoping for(in my case, to retain natural contours and restore fullness). After hearing his recommendations, I felt confident he had truly understood my desired outcome and, indeed, his recommended placement just incredibly, absolutely worked wonders. Now I see myself, as I did 10 years ago, as a result of Dr. Stark's beautifully executed and restoring use of fillers and botox. What he can achieve with fillers that I have had poor experiences with in other Dr's hands before, is artistry. We have outlined a skin rejuvenation plan that includes facials and Halo laser treatments , I am so thankful to have found the Dr and the environment I had only hoped existed. Dr. Stark is one in a million.

I can not say enough good things about Dr. Pratt. She is absolutely incredible at what she does…read more I've had over 15 moles removed by her and minimal scarring even though most required stitches. She is truly caring and gentile and will try to make you feel as comfortable as possible. Her whole staff is wonderful there. If you're looking for a dermatologist that truly cares about her work and her patients, I definitely recommend Dr. Pratt at Sally Balin Medical Center.

I'm heading back to Dr. Pontell for a "refresh". His wife's refresh looks absolutely wonderful. Dr…read more Pontell is truly a master in his profession. I did my research the first time and you just can't compare his work. For this reason, I'm going back!! I've referred a few folks to him and just saw the results of one of my referrals. Dr. Pontell, you've out done yourself. She looks awesome!! See you soon!!

I have met with a few surgeons over the years in an effort to (potentially) resolve a rhinoplasty…read morethat a previous surgeon did not do correctly. As you can imagine, hunting down a surgeon you trust to do a revision rhinoplasty is not mentally or financially easy. After a few sessions/appointments with this office, I can confidently say after my last visit that I am no longer interested in returning. On top of that, some of the procedures are much more expensive here than other locations. I am keeping this review somewhat vague and summarized to avoid making it too many paragraphs. Overall, I cannot label this facility as unprofessional, but what I can say is there was a consistent feeling of uncomfortable energy when I came by for appointments. It began to feel like I was bothering Dr Pontell when I would make comments or ask questions in person. This is definitely not the vibe I want from someone potentially doing an expensive surgery on my face.

I've been visiting this location for a few years. Service has gone down significantly. I have seen…read morethe doctors. The doctors don't always listen to what you want. Instead they want to meet the minimums for Botox. So watch out. I've started to see dermatologists in the area who I've seen much much better results with and who was recommended by a celebrity. Search around for other providers. You'll be more satisfied.

Went here in February for under-eye laser treatment, and the experience was uncomfortable from…read morestart to finish. While I was in the waiting room, the front desk associate was openly telling others she's a 40-year-old woman "stuck in a teenage body," which felt unprofessional and off-putting for a adult woman to infantilize herself. When Nicole brought me back, she immediately said I wasn't a candidate for laser and instead needed under-eye filler. I made it clear I wasn't interested, but she continued to push the idea and even brought in a surgery coordinator. The coordinator then criticized my previous filler, saying it caused puffiness, and made a comment about cannula placement that felt unnecessary and confusing. Apparently the cannula needs to touch the lower eyelash. What didn't make sense to me was why I was told I wasn't a candidate for laser, yet was being strongly steered toward filler--especially when they themselves pointed out puffiness.... I drove over 2 hours to go to the "best of the best". Overall, the experience felt pushy and unprofessional. I wouldn't recommend.

I first came to LUMEN after purchasing a Groupon for laser hair removal (way to go, TMI on my very…read morefirst post!) Anyhow, I wasn't sure what to expect as I couldn't find any other reviews (which is odd considering how many people bought these things), but I went ahead and scheduled my appointment as my vouchers were about to expire. The desk staff were incredibly nice and accommodating in scheduling my appointment and even emailed me the paper work to fill out ahead of time. As for the procedure itself- yes, it hurts- but far less than, say, waxing or getting stung by a swarm of wasps. It's also fairly quick, and the aesthetician is blasting the area with super cold air the whole time to keep things a bit more comfortable. I was treated by Nicole, who was very nice, and explained everything thoroughly- and kept me talking throughout the procedure to keep my mind off of things. The office, while semi-difficult to find, is very clean and comfortable. All in all, I am happy so far and look forward to going back.

Excellent staff very patient loyal real transparent the team here is amazing I ended up booking an…read moreappoinment after they all teamed up to create a plan! I love it here and feel comfortable with them can't wait for my procedure

I was referred to this doctor by another plastic surgeon whom schedule was full and he felt that I…read moreneeded to be seen sooner then later. First of all because my case was an insurance case they charged me $150.00 just to see this doctor and I have been waiting for weeks to see if the insurance company is going to cover the procedure. I just called to check the status the receptionist was rude as I was talking she put me on hold without even saying hold please. At this point I have zero confidence in this practice and do not want them to do my surgery. I'm very upset because they got paid for nothing. Oh let me not forget that the doctor acted like he was scared to touch me during the consultatio.

Dr Wright is very knowledgeable and personable. He has an excellent bedside manner and listens…read moreattentively to his patients. I work in the medical profession and I highly recommend him. His office manager, Kathy, is a pleasure to deal with and accommodating when scheduling appointments.

Dr Shapiro is a life saver. He did my revision rhinoplasty after I tried 4 times with other…read moredoctors. I always suffered with breathing issues and used Afrin medication all the time for at least 20 years. Because of Dr Shapiro and his in incredible technique and extreme attention to my issues and previous unsuccessful experience he spent with me at least 1 hour for consultation, clearly and honestly described what to expect and finally scheduled my surgery. It has been 2 months since and I am a happiest person and finally got my perfect nose, the way I dreamed all my life.

We had our daughter's rhinoplasty with him a few years back and we were so thrilled with it that we…read morereferred him to numerous other people and they were also so happy with his work. I recently referred my own niece from New York because I only trust him and it came out beyond fabulous. He is warm, kind and has wonderful bedside manner. He is the best of the best!! A true gentleman. If you are lucky to have him as your surgeon , you are in great hands. Thank you again Dr. Shapiro!!

Doctor Pinsk is a LIAR and doesn't care about his patient's. I have been on Xanax for YEARS I leave…read morehis office with a script that I had a problem filling and he WOULDN'T even take my call. This could have KILLED me stopping 4 MG's for years in 1 sentence from his receptionist who 8s VERY rude. I'm sure whoever reads this knows who I'm referring to. After EVERYTHING *including paying this "actor" I get this letter;

I really like Dr. Pinsk himself but the one front desk lady is so rude and annoying. She always has…read morean attitude. I dread calling there and talking to her or seeing her/checking me in when I have an appointment. She hung up on me when I was trying to question something about my bill- she was getting audibly irritated with me, but she wasn't even understanding what I was saying. I also got frustrated and talked over her, then she hung up with "You can call the billing service". Which, I already did but billing service needed clarification on something the front desk said- that's why I was calling them back. The person from billing was also rude and not listening to what I was saying. Maybe I'm bad at explaining, but I literally scripted out what I was going to say, and thought it hit every point. As I said, always dread seeing or talking to that front desk lady, this wasn't the only unpleasant encounter. Don't know her name though. It's a shame because Dr. Pinsk himself has been great.