Getting too expensive here. $100 for a regular oil change now. Greedy company…read more.................................................

I've visited Valvoline Instant Oil Change at 1800 South Willow St. Manchester, NH twice now to…read moreget an oil change for my daughter's Toyota Solaris and my Toyota Forerunner. Unfortunately, both times the staff told us that our vehicles had oil leaks. Recently, they even refused to perform an oil change on my daughter's Solaris, claiming there was oil in the coolant and advising us to take the car to our mechanic instead. However, our reputable mechanic has inspected both vehicles and confirmed there's no oil in the coolant and no leaks. I ended up paying $75 for an oil change with my mechanic, whereas I could have paid less than $50 using a Valvoline coupon for a conventional oil change. Adding to the frustration, my daughter couldn't drive her car afterward because the mechanic was booked two weeks out for an inspection and warned us not to drive it until checked. Thankfully, we had a backup car so she could get to work. Overall, very disappointed. It seems the young service workers at Valvoline need more experience to accurately diagnose issues and provide reliable service.

Very good value, good service - the crew gets your preferences, and gets you in and out quickly…read more Reasonable price, I get the synthetic oil, cost a lot more at other places and I'm good for 5,000 miles. Friendly service, they ask if you need help resetting your cars reminder settings- Appreciated!

These guys are always the best. Their service is prompt, the techs are pro's and the service is…read moregreat. Right prices, service, products and personnel. You'll be happy!!!

Last thing I wanted to happen on my way to Vermont is to blow a tire on the highway, but there I…read morewas at 8:45 am on a Friday. I got the spare on (shout out to NH Safety Patrol) and I could not drive the rest of the trip to VT (and back to MA) on it. I called the first place, this location, that came up on my phone and I was told to come on in and they could get me up in running. I was out in an hour and consider myself lucky that my tire blew near civilization and this place, less than 5 miles from where I broke down.

Went in at 9 AM for tire change. It was done without an appointment. Everything was done with a…read moregood quality and didn't cost much what I liked about it is they do a tire change even though if you don't buy it from them.

I travel A LOT for work and I love this place so much. They always treat me like family when I pull…read moreup. Brian always goes above and beyond to make sure my vehicles are road ready. The queens at the front desk are always so lovely. The whole experience is quick easy and fun. Grateful to have it so close by!

I have trusted Brian and his crew to do multiple jobs amd various work for me since my first car…read more They are honest and always go above and beyond to fix what needs fixing. Thanks

I am pleased with service I retrieved. Everyone was polite…read more My car had a tire rotation & brakes were checked. I needed a sensor for a back tire. The cost wasn't too bad. I waited in the lounge area & watched a movie. Within 2 hours it was done. The only thing with staying there was seeing a chuck-filled garbage can nobody cared to notice. It was not something I would have enjoyed to look at or be near it. Otherwise, I'd go back for service again.

We decided to bring out car here for an oil change, rather than our regular mechanic because it is…read moreclose by and an easy job. We dropped it off on a Weds night for a 7:30 appt on Thurs. We went to pick it up at 3:30pm and it was still on the lift. We had tried calling, but the phones were out. My husband went inside to ask about how long, and the reprentative, Rob was looking at his phone and didn't even look up right away. When he did, he rudely asked "can I help you?". Sorry to bother you during your phone surfing time, but don't you work there??? Not only was a simple oil change over $100, but the service was terrible. We will not be going back.

Went there twice today, one person there , I never got an oil change, no one offered to help meread more

These guys are rip off artists, rude, and slow. I got a basic oil change with no additional…read moreservices that they like to try and tack on like changing air filters etc. My car does take an additional quart of oil so there is always a slight up charge for getting more than 5 quarts but the price was ridiculous. It was about $100 and I went with the cheapest oil option they had. The guy pulled out my air filter to show me and try to convince me to replace that as well but after I questioned the exorbitant oil cost he didn't try to push the air filter because I clearly was going to say no. Besides being overcharged they were also rude and slow. I was the only car there and my oil change took 40 minutes. Before starting the service I asked how long I should expect and the guy just snapped at me and said it would take as long as it would take. Both of the employees that I spoke to were rude and demeaning every time we interacted. I went here because I was driving by and it was convenient but there are many shops to get an oil change from on this street and I can guarantee I will never come back to this place.

Frustrating experience at first, put $6 in quarters and the machine didn't work. Normally wouldn't…read morebother over something that small, but I filled out one of their little slip forms....not expecting anything. A few days later, refund showed up in the mail. Not about the $6. It's the CUSTOMER SERVICE. In a time where most businesses ignore small issues, they actually followed through, quickly and without any hassle. That level of accountability is rare right now. Genuinely impressed!!!!

Went in for an oil change.. got an oil change. Took less than half an hour. They did try to up sell…read moreme on the cabin filter, but accepted the "no" without argument. Prices are right there on the wall so No surprises. Got a free car wash as well.

great service, friendly and helpful staff, efficient /timely work, 10/10 will be returningread more

I went in this morning I got a oil change and a tire rotation they use the floor jack to jack up…read morethe side of my vehicle and they did damage they missed the frame not impressed normally they use the air Jack that comes up from the floor that lifts up the front and back at the same time so I don't know what happened if they're not used to a floor jack or what not impressed so I will be calling corporate to talk to a manager to see about getting this fixed and I know they know they did the damage because I noticed one of the guys pointed something out to one of the other guys there I've been going to Valvoline for years and never had an issue very disappointed

I have been coming here for over 25 years. Always friendly and helpful.. Person I dealt with was…read morerude when I asked for him to call Manchester location to verify stock in tire.. he said I dont have their number you can call them.. Colby should not ne dealing with Customers. Acted like a smart allic.

I've been going here for years. Dan (manager) is always helpful, friendly and knowledgeable. The…read morewhole crew has always been really great. Will continue to go here to in the future

I had my Air Filter Replaced, Rear Diff Fluid Replaced with Honda Dual Pump Fluid, and Full…read moreSynthetic Oil Change with Valvoline Full Synthetic Oil. The crew was super friendly and I was in and out 1,2,3. The price was excellent.

I had the ac charged and after 5 hours (ish) of usage it gave out and the check engine came on. I…read morebrought the car back and they ran some tests, said nothing is wrong but quickly gave me money back. I had to bring it to the dealer to get repeated. $1400 for a new compressor. The green dye in the part indicated Valvoline looked for a leak and knew there was one, that was why they were quick to give a refund. Check engine light was because they put the ac filter back incorrectly.