Do not walk. RUN!!! AWAY!!!! From this store. I use to brag about how great this store was ... something for everyone. Now only brand new merchandise, no more scratch and dent. They bost they can order any name but they use to have Maytag to Fisher and Paykel. Now they only seem to push Wolf and BOSCH. You can buy both of those at Home Depot. Service ... two men they are working in there actually knew truly nothing on their appliance. If I am going to buy Wolf or CAFE or BOSCH. You need to know parent company and the prices upfront without a DUH MOMENT. Lastly if you are going with this product line all are available through big box stores. VERY DISAPPOINTING DAVE and all the people I sent your way. read more

Sold us a refrigerator that died within 3 yrs. Unknowingly, It had already been repaired so we were unable to repair and get it working again read more

( WARNING) If anyone is renovating, new build or just replacing an appliance item, please do NOT use Dave's Appliances. We purchased $55k in new Wolf product, one item was wrong and they refused to work with us to get us the correct item. They are rude and switched blame on to us that we confirmed the order and should've known what we were ordering. Then refused to deliver into the home and will only put it in our Garage. Horrible experience with these people. Go anywhere else. These items are price controlled so they can NOT make you a deal. We only did it because coincidentally someone canceled an order for the same items we wanted and they had it in stock sooner than other places. Next time I'll just wait for my order from a MUCH more reputable place like Ferguson. read more

Dave's Appliance Warehouse - Appliances Near Me - Statham, Georgia

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Went into Dave's on a Sunday afternoon & Placed an order on 1/16 and still did not have my GE appliance by 2/28. The only communication was when i called or texted the salesman (who eventually told me he got a new phone) or called the store. The manager told me he would call me back and guess what, he never did. Not a surprise as There was always an excuse as to why my stove was not in yet - the best was when i was told that someone had hacked the GE portal and all Dave's items were placed on hold. I was finally offered a refund as they could not tell me when my appliance would be in. When i went in to pick up the refund check as I originally paid cash, the owner couldn't even be bothered to say 2 words to me - just brought out the check, asked a salesman (not the guy who originally helped me) for a pen, signed the check than walked away. Horrible customer service even from the owner. I was told by my salesman that they were highly focusing on their new woodworking venture. Same day went to a big box store, picked up a clearance floor model and brought it home. I will give any of my hard earned money to Dave's and I highly recommend you stay away from this place unless you want to be jerked around like i was for over 6 weeks. read more

The only thing we had issues with during our new home build were the appliances thanks to Dave's Appliance Warehouse. The worst experience ever. They were willing to sell us anything just to make the sale. Promised they could deliver and install which was false. They had no idea how to install the double wall oven or give us the proper diagram so we could have a contractor install the correct frameout. First oven came damaged and had to wait 3 months for the replacement only for them to tell us they couldn't install. They also sold us a panel ready refrigerator saying they could install this as well only to find out they couldn't install that either. That took 3 different people to say they couldn't do it so we were left to figure it out on our own. No reimbursements, no refunds, no help. read more

After the reviews were posted Dave himself stepped up and called us and the the issues were resolved. My kitchen was finished yesterday 8-25-2025. Beware of Dave's Appliances My purchase with them has been the biggest nightmare I have ever experienced with anyone. I remodeled my kitchen and I purchased all new appliances and bought all new cabinets from them. My salesman (Will Flowers) was helpful and convincing to start out. Very pushy about getting all the money upfront, said they would give me a better discount if we paid up front. BIG MISTAKE, after they got their money they were in no hurry to get my cabinets and appliances out to me. It all went downhill from there. Will, he doesn't know anything about ordering cabinets. They brought out the wrong size, I had shelves missing, not enough cabinet filler to put the cabinets together. And my list could go on. It's been four months, and we are still missing pieces to complete the cabinets. My double oven had dents on both doors and would not fit in the open cabinet. My husband had to cut out the hole himself for the oven and he had to put the microwave drawer in his self and trim it out, because they would not come back out and do it. I paid for all of this to be done by them. My gas range top has a dent on it. I paid for new appliances and I get dented appliances. My cabinets are still not finished. I have called Dave's Appliances several times trying to get all this resolved and no one will call me back. We have talked to Dave himself, the owner, he won't even help. Dave even cursed at my husband on the phone once when talking to him about all that was going on. Will the salesman, will not call me back or answer his cellphone when I call. Now when I call Dave's Appliances they see my name on caller id and they will not answer their main business phone when I call. Will has hung up on my husband and myself. He has lied several times and I have caught him in those lies. I have never experienced this or been treated this way ever. I am warning you all to not buy anything from these people. They will take your money and treat you horribly. I do not want anyone to have to go through what my husband and I have had to go through with them. My husband is a disabled veteran and not really able to do as he once did. But we had no choice but to fix the issues with the cabinets because they would not come back out and do what we paid them to do. 7-26-2025 read more

Buyer beware.... After 6 months I finally got my refrigerator replaced through the distributor after not help from Dave's. I've worked in sales my entire adult life and have never experienced such poor customer service. The owner and manager Tim are both complicit with the poor quality service. read more

ordered a new refrigerator in January and still have not received it. We have called numerous times about and are getting the runaround. Decided we would just get our money back and they are still giving us the run around. Worst customer service. DO NOT GO TO DAVES. They have our money and will not return our calls and no refrigerator!! read more

The Sales staff in store gets 4 stars they were friendly knowledgeable and responded to all our questions. Once we bought the refrigerator it went down hill. The only communication we have received about delivery of our refrigerator was when we called to ask when it would be delivered. We bought it 9 days ago and it's now scheduled to be delivered 3 days from now. Dave's in Statham, Ga gets minus 3 stars for service after the sale. Prices and selection are good, but only buy if you can pick it up yourself, or are very patient. read more

I have never left a review for anything on Yelp, but I created an account to warn potential victims to stay away from Dave's Appliance Warehouse. Stay away from this place. They will take your money and only issue a refund when you threaten to file a police report and call to dispute the transaction with your credit card company. I paid for an "in stock" item on 16JUN with a delivery date on 17JUN. Phil provided several broken promises not only for delivery but also to refund the charge. The only thing he was able to come up with is excuse after excuse. I disputed the charge with Amex on 01JUL at 1155 hrs and miraculously at 1218hrs, Phil calls me to get my info for a refund. After our conversation, I discovered that they never transferred the item from Augusta and never refunded my transaction like they said they were going to do multiple times. Phil even called me by the wrong name when they called to finally issue a refund and at the conclusion of our conversation. My advice, stay away from Dave's Appliance Warehouse and go with a big box store that actually cares about its customers like Lowe's or HD. Also, shoutout to American Express, very thankful I used them for this purchase, they handled business in no time! For what it's worth, Dave offered to provide me with a $150 in-store credit to try and "salvage the deal" (their words, not mine). There's no amount of salvaging that could make me do business with a store like this. read more

Over the last couple of years, I have spent around $50k at Dave's. Built a house with two kitchens and also remodeled a barndiminium (sp?). Admittedly there were hiccups with my purchases, but that's ok given how much I saved on the prices. One time, I thought my freezer was broken. They dispatched a crew out and it turns out that if I had read the manual, I would've known there was a power switch on the top, which was turned off. The crew turned it on, withheld any smirks or comments about my dumbassedness and didn't charge for the call. From Chef, to Abby to Desiree to Ashli to Dave himself, I have always been dealt with in a courteous manner and as long as you're not an ass to them, they will get it done. read more

This is an update to previous review. We order our fridge during Covid... it was stuck on a truck in California they said and it took many months for it to arrive. This was not disclosed to be a scratch and dent. It was significantly dented. They did replaced the door eventually however. Fast forward refrigerator dies. When calling repair guy he said it should still be under manufacture warranty. BUT THEN HE FOUND DATE OF MANUFACTURING... it was build in 2015. And had a note about wiring not working. It definitely was not sold to us as a refurbishment. We paid close to full price for a Kitchen aid appliance that we had to wait months for. Buyer beware. Check dates on all purchases. So disappointed and now gotta buy a new fridge as this one has broken and so far 5 weeks in has not been able to be repaired. read more

After a year from getting a refrigerator, value at 3299.00, 2 weeks the compressor went out and we had LG (warranty) come out and LG cancelled my warranty bc it had a different manufacturer part on it so it was already used and worked on. Daves didn't want to pay for them to fix the compressor at their cost. I have called over a year to get another one and finally Tim tells me he has one coming in 1499.00 and he would get it tested. (I had to push bc I'm on shots now due to medical reasons and I could put a gallon of milk in the refrigerator and 2 days it's spoiled, so now what is my shots doing) so I was at their mercy to take this one coming in. When I got there to look at it, they already had it wrapped. I requested to see a manager bc I wanted to see what they would do about pricing but no one was there to help. I do have it in writing that I was there to get this one but was pending the price difference. I got this other one home and unloaded this one and it's has dust so bad along with the inside that has rings where jars were in there. So, I'm 100% sure it's not new either. I have emailed, called multiple times and have been told someone would call me back. NEVER HAPPENED! Now today I was told that I came in and picked this one out and I knew how it was before leaving the store. TOTALLY A LIE!!! I have requested again for the OWNER TO CALL ME! I will go to small claims if needed! My money is worth more than to be taken advantage of! At this point I would ever go back there and I will make sure none of my friends/family will either if they don't make this right. I will go to small claims if needed! My money is worth more than to be taken advantage of! read more

I wish I had read some of these reviews prior to doing business with Dave's. You can only hope and pray you don't have any issues post sales because customer service is non-existent. Don't make the same mistake I did, it's not worth the drive or price(s) to do business with these guys. Disappointing.... read more

Horrible warranty on there end. not one bit of helpful to try to fix issue or even come out to look!

If there was a way to give this place less than 1 star I would. I have been dealing with them for over two years now. I originally bought my kitchen appliances for my home because they assured me of the warranty they provide. The warranty starts with them the day of delivery. Everything they have in the store is used junk MAYBE if you are lucky you can't find something new but it probably has missing parts, every appliance I bought was broken, had issues, replaced a few multiple times. I bought a large GE monogram refrigerator costing thousands of dollars and it never worked from the day of delivery. The water dispenser never worked and this was the sole purpose of us buying this fridge over a Thermidor or Viking. It took about one year of them coming out twice to take a look at it. I have to call the store every day, literally to see when it will get fixed because over a year later it still needs to be fixed. They did try to send maintenance out twice but it wasn't something they could fix, they had Mr. appliance come out and Mr. appliance said I needed a new door. After that I have been calling daily to try to get it replaced they don't want to do it and keep ignoring my calls. They said it's been over a year that I bought it yet I've been calling for about a year and a half trying to get this thing fixed. Read other reviews they are very disorganized, they don't call you back, they don't give you updates and you're spending tens of thousands here for junk. I had to literally drive an hour and a half today to be able to speak to somebody since no one ever returns my calls. The only way to get a hold is the owner is via email, the managers are a waste of time. I bought a wine fridge that says it was tested and as soon as I plugged it in at home I beeps and door was broken. It's still not fixed but I have given up on them about fixing it. I am not one to write bad about a place and that's why I have waited this long to post, I realize no one will help me. I don't know how they got such high stars they must've been paid for their reviews. What I'm saying is beware of this place do not expect quality products, do not expect customer service, just don't expect anything. read more

I dealt with Dave's and on a project I had and the experience was great. I dealt with Carlos Rayes and he took great care of me. I will use them again in the future. read more

Thank you Abby! When my double wall oven completely died, I thought it would be simple to replace....wrong. Thankfully, Abby and Dave's made it simple. The new Kitchen aid ovens were much deeper than my current one. Which meant I would have to switch brands. Abby was able to research and identify the best possible options to replace my current Kitchen aid. She evaluated my space and cooking needs. She also helped me to make an economical choice without giving up style. She had done all the "leg work" over the phone. So when I arrived she was able to check me out quickly and allow me to enjoy the rest of my Saturday. THANK YOU!!! read more

Atrocious!!! They deserve ZERO stars... Do not waste your time or money here!!! We made the mistake of ordering a set of kitchen appliances here through Mike (Mac). He appears helpful and courteous until you pay...... After waiting over 2 months we had to reorder because they claimed our appliances didn't make it on the truck(whatever that means) We reordered but had to order Crosley(we found to be sub par and crap appliances they charged and claimed were high rated) AGAIN....we waited and waited and waited for delivery.... so we requested a refund since they could not give us a delivery date nor knew when they would receive the merchandise to be able to deliver it to us. They REFUSED a refund unless we gave them a 10% restocking fee!!! We said for what you don't even have the stock!!! They held us and our money hostage.....finally weeks later we recieved 3 of the 4 items. We asked for a refund on the refrigerator they could NOT deliver but they wanted a 10% restocking fee. We threatened to file at small claims court finally they refunded the cost of the refrigerator in July we started the process in MARCH!!! In order to find a refrigerator with matching handles it cost us more money (another $490.00) to upgrade to a whirlpool model so the appliances matched in finish and style. DO NOT USE THIS COMPANY THEY ARE LIARS AND CHEATS!!! SO MUCH FOR SOUTHERN HOSPITALITY ... I never thought an appliance transaction would be so stressful and the people working there would be so deceptive manipulating and callous. They should be ashamed of themselves.... but sadly they get away with their actions because most people give in to threats and confrontation. read more

A nightmare. At first this place seemed to be my answer to a great deal on some high end appliances. Worth the three hour drive even. I bought and out of box dishwasher and wanted the stove to match. Was quoted a two week order time. No problem. Two weeks go by I hear nothing. No big deal I call after 3 weeks, given a new date for two more weeks. Once again I hear nothing, this goes on and on with excuse after excuse and still not a single phone call made to me. I'm having to chase them down to get a response. Finally after nine weeks it arrives. Still no phone call, when I called to check it had already been there for 4 days. When I arrived to pick it up I state me name and am greeted with "yea we've heard about you" go around back. I wait for 20 minutes no one comes to the door, call and am told they are short staffed. I was the only customer and there were five employees. Then finally the door opens. I'm told we have a problem but they won't tell me they problem and when I ask where one of my appliances I was told to "chill". The three men did not want to load my stove and dishwasher into the mini van because it required them to lift instead of roll it on to a dock. After realizing I was not leaving without my appliances the manager begrudgingly had his men to load appliances. He also told me that nine weeks even though I was quoted two wasn't bad because he had people waiting over a year. So stay clear of this place. They don't want to load, you will wait for an undetermined amount of time for your appliance, they will not communicate unless you reach out and will then treat you rudely for doing so. Honestly the worst customer service of my life. read more

I can't remember how I stumbled upon this gem but I'm sure glad I did! They've expanded some since the last time I was there. They have pretty much everything you need and they stay pretty well stocked. I know a few other stores have back orders and are out of stock but I was pleasantly surprised at all the inventory when I walked in. Robert was a wonderful salesman he was patient, polite, and knowledgeable. George was also very welcoming and pleasant. Because of the limited availability at some other stores, I thought Dave's wouldn't be any different but I went in anyway and Robert helped me find the exact refrigerator I was looking for. I need a washer/dryer as well and because everything was so seamless and easy today, I'll be back soon to buy more from Robert. If you haven't been to Dave's yet, I suggest you get over there fast!! read more

I'm a repeat customer with Dave's Appliance and it's simply because of the service they provide. Walk into the store you're greeted with a warm friendly invite. There's no pushy salesman trying to sell you a product just to make a quick sale. You can walk the floor look at their inventory if you don't see what you're looking for just ask they will find it! This warehouse is stocked with inventory. All the appliances come with a warranty. Dave makes sure each and every customer is totally satisfied with their purchase...."pssst if he's in the store he will knock off a few more dollars off your purchase" he's absolutely the best. If you're moving, remodeling etc and you're not quite ready for your appliance yet...don't worry make the purchase and they will hold it for you at the warehouse until you are ready for the delivery. What a great service! Totally seamless and they make sure of it. Satisfaction guaranteed on every purchase. If you're in the market for a new appliance and you want good service, great prices go see the guys at Dave's Appliance. You won't be disappointed..... read more

I called looking for a part for my freezer. A very friendly and courteous women answered. After some checking she was sad to tell me they didn't have what I needed. A good experience even though they couldn't help. Two minutes after I hung up the very nice women called to tell me she had found what I needed on eBay for a much lower price! Talk about good service! I will go to them the next time I need a part! I wish all stores gave such good service. read more

First of all, Wow. I had no idea that the old Babies R Us location is now occupied. Our refrigerator went out and we needed a to find a new fridge quick as all of our food was going bad. Everything in the store, was 30%-50% off. And they have brands from Samsung and LG to Viking. And they have a great selection. The gentleman there, George, Cory, and Jaime, were very knowledgeable and helpful in helping us find the perfect refrigerator for our needs unlike some of the other competitors that we previously went to during that same day. We are very pleased and will definitely come back when we need another appliance again. Thanks so much gentleman and I'll definitely be putting the word out there for anyone who needs a new appliance of any kind. Would give 10 stars if I could ! read more

Can't recommend them enough!!! If you are looking for appliances on a budget this is where you want to go. We were building a new home and needed a large quantity of appliances at once. They have a wide range of appliances from LG to Viking. Everything from washers and dryers to anything for the kitchen. We heard about them from a friend and were not disappointed. Dave, George, Corey and the entire staff were so friendly. Their knowledge of the appliances and what each had to offer was extensive. They didn't try to up sale but showed us what was in our budget and that was refreshing. We will be back for any future purchases! Thanks! read more