i get to ride longer and sray warmer longer Yay YAy Yayread more

From the owner: Redwood Fuel Oil & Propane offers quality residential, commercial, industrial and agricultural…read moreservices to Franklin County, VA and surrounding areas. Our employees are trained and certified by the National Propane Gas Association and we're dedicated to prompt and efficient services. Our services include: Fuel oil Propane Kerosene Highway diesel Off road diesel Gas logs Heater installations Propane tanks At Redwood Fuel Oil & Propane, our main goal is providing exceptional customer service to our patrons. We offer an automatic fill service to ensure your peace of mind and our competitive rates and affordable terms are unbeatable. Call or visit our website today for more information.

We just bought a house that had an oil furnace as a backup for a heat pump. Less than a month after…read morebuying it, the weather got cold enough that the heat pump quit working and that's when we found out the oil tank had almost no oil in it. We needed oil in a hurry because it was so cold! Glenwood was able to get us oil the same day that we called for a reasonable price. We're very happy with the service we received.

I had a 350 gallon petroleum tank installed, for a whole house generator, by Hardy Petroleum. They…read moresent out Arlie Mullins and Brian Matherly to scout the best location and inform me of how the process would unfold. Both gentlemen were very patient, friendly, and professional. I was happy to see them both come back and do the install as well. They were quick, safe, clean, thorough, respected my property, and phenomenally creative at problem solving on the fly. It was a pleasure to watch them work and to talk with them...and they didn't mind either. Plus, every time I called the office and spoke with Wendy she was very pleasant, patient, and helpful. She explained the tank and lease options very well and how they'd best fit my situation. My experience had the feeling of a friendly, family operated business who are not only professional and competent, but customer service oriented. I would go with them every time!

From the owner: We deliver propane, fuel oil, diesel fuel, kerosene, we also sell gas logs, gas grills and gas…read moreheaters.

I have used Foster Fuels for years. I have always been pleased with the delivery drivers but they…read moreneed to replace whoever is answering the phones in customer service. I have never been talked to so rudely and hung up on.

We purchased a ventless insert w/ glass crystals a few years ago. We are on natural gas - so we had…read moreto hire third party to install them. When we called for service of the insert (stopped working), we were told they DO NOT service them. They just sell them. Very disappointed and sad with the response. We have had to research other companies in the area to help us resolve the problem. Why would you sell a product but not follow through with assistance in maintaining the insert (or at least recommend what we should do).

Provides great customer service and has reasonable prices. Very honest company. Thanksread more

I have been dealing with Watts for probably 15 years or more now. They have always been very…read moreresponsive to any concerns I have and willing to help me trouble shoot a couple of times I had a problem. A couple of years ago I got their auto refill device installed and enjoy not having to call for a refill or risk running out. Their device notifies them automatically when I go below a comfortable threshold in my tank. As I have expanded my propane use over the years, fireplace insert, water heater, stove, dryer, and pool heater.....I really appreciate the good service they have given me. When I read a couple of negative reviews I felt compelled to write this review to show the side of service I have experienced with them.

Very satisfied with service, highly recommend using Davenport Energy for tank and propane needs.read more

OMG! This company is a nightmare to deal with. We leased a property that had a 20+ year old tank on…read moreit. When we moved in, we researched gas companies and chose Davenport because it's who our landlord used. We were set up on auto-fill, but on a busy weekend, we ran out of gas and called for an emergency fill up. The driver didn't want to come out on a weekend, and wanted to charge an exhorbitant fee. So we called Glenwood and they came right out, filled it up for a LOT less than Davenport was charging us. So we switched to Glenwood and have been happy ever since. Then Davenport decided they owned the tank, and threatened to lock it up so we couldn't get our gas from anyone else. We told them to prove to us that they owned the tank which they obviously couldn't do. So they called Glenwood and threatened them, making THEM pay $400 for the tank that they don't even own. Disgusting! I HATE this company. Don't ever do business with them. Their prices are high, customer service SUCKS, and they use threats and intimidation to try to keep customers.

As a first-time homeowner, finding reliable and professional service providers is incredibly…read moreimportant--and Berico delivered across the board. From the very beginning, Bonita was a standout. Her communication was prompt, clear, and genuinely helpful. She made the entire process--from scheduling to planning--easy and stress-free. Her professionalism and warmth made a strong impression right away. Equally impressive were the on-site service providers. From the moment they arrived, they were courteous, knowledgeable, and clearly took pride in their work. They explained everything in a way I could easily understand, and their trustworthy, respectful demeanor put me instantly at ease. It was a pleasure getting to know them. Berico has absolutely raised the bar for home service--efficient, personable, and dependable. I'm truly grateful to be a new customer and if this is the standard they continue offering, won't hesitate to work with them for years to come! Thanks again to Bonita and the entire Berico team!

We have used them for years . Overall good service . We have oil and make monthly payments to…read moreoffset oil refills. Techs are efficient and knowledgeable .

I received extremely poor customer service. The Sales Rep named Patty had a very nasty attitude…read more When I expressed my concerns about her attitude with the manager Lester. He was very rude and condescending as well. He stated that he was sorry that "I felt like I wasn't spoken to properly but everyone was under a lot of stress". This was his rationalization for his employees rotten demeanor. I have worked in many stressful positions and still maintained a level of professionalism. Perhaps this is not a requirement for employees and Davenport energy in South Boston.

From the owner: Davenport Energy has been providing the South Boston and South Central Virginia area with propane…read moreand fuel oil since its inception in 1941. Over the years, Davenport Energy has always striven to provide the best possible products, at the best possible price, with unsurpassed service to our customers. With live voice answering, we are available 24 hours a day, seven days a week for all of your emergency needs. We're your source for: Propane Diesel fuel Fireplaces Gas logs Heaters Tankless water heaters We are here to serve your residential or commercial needs. Prompt delivery is a main focus of Davenport Energy and we are unequaled in service and delivery. Call us today for more details.

I am writing to formally express my frustration and concern regarding the lack of fuel delivery to…read moreour home despite multiple calls and assurances from your company. My husband, AJ, first called on 1/16 when our tank was below 30% and also notified you that the monitoring system was not working. He called again on 1/20 and was told we were scheduled for delivery on Thursday the 22nd since you would be in our area. No delivery occurred. I then called on 1/23 to report that we were between 20-25% with snow and ice approaching, yet we still did not receive fuel by 1/29. On Monday 2/2 after being given the runaround/ told someone would call me back @ 8:20 & 12:40 when I attempted to get an answer. Then I called back after 4p as our tank had dropped to 10% or less. I spoke with Claudia, who stated we were scheduled for delivery on 2/5. After 4:00 PM today (2/5), I called again to confirm since no truck had arrived and was told drivers would be working until 8-9 PM and that we would receive fuel tonight. We are now (8:45p) below 5% (essentially empty). AJ has contacted your emergency line and was told someone should arrive within two hours. Thankfully driver showed up at 10p to fill tank and how ironic we were told he was around our area all day and we weren't on his ticket. Adding to our frustration, Tiger Fuel has had no problem drafting our account monthly, yet we cannot get the basic service we are paying for. This situation is unacceptable and has placed our household at risk during winter conditions. We relied on repeated assurances from your company that delivery was scheduled and coming. Please provide: 1. Why the runaround btwn different offices when customers call. 2. An explanation for the repeated missed deliveries and lack of communication. 3. Information on how this failure will be addressed moving forward to prevent recurrence. Sincerely, Mary & AJ Florian

Although I previously left a bad review due to service issues they rectified the situation. Not…read moreonly did they make sure I got my propane the owner took the time to contact me about my concerns. That shows true integrity! The reality is this has been a horrible winter and they have had to struggle along with the rest of us. Taking responsibility and willingness to talk to your customers proves they care. Sometimes things just don't go as planned!