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    Dave Smith Frontier Sales

    1.8 (33 reviews)
    Closed 8:00 am - 7:00 pm

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    Deer Park PS
    Michael F.

    What began as a 5 star journey and vehicle purchase turned South soon after I turned North into my driveway with my newly purchased 2017 MINI Cooper JCW Clubman. I had $28,000 in Cash which had to be given to the salesperson so we could complete the deal. I handed him 3 envelopes. 2x10K and 1x8K and asked if he wanted to count it. His reply was "No I trust you." In retrospect my excitement outweighed my business logic. I should have been the one counting the money out to him...because as fate would have it the next day I get a call from the dealership indicating they were short $500. I did have $500 that I had held from a sale I made on my truck two days earlier for $28,500 which now I ended up giving away to Dave Smith. I have no proof of any theft due to MY stupid business blunder. Therefore the fact that someone got a $500 bonus from me is all that's left to say about this. Now to the pricey nit-picky stuff. I have a book out sheet from the dealer indicating my MINI has a Power Seat which it doesn't. That alone is a $1250 add-on although Dave Smith had it listed at $375. Either way it's not in my car. I tried to challenge that but was told I got such a good deal it didn't matter. That's nonsense and double talk and old school car sales crap. Of course too late now...for me. I was also charged $150 for a hand buff...HUH? And the document fee is $120. About $10 a page... holy shit! Bottom line...this is stuff that MANY DEALERS cleverly add on. Had I known that I would have balked. Lesson learned. In closing which is not directed solely to Dave Smith Frontier Sales force. I would highly recommend to any potential vehicle purchasers to look carefully at every little detail AHEAD of the SALE. Don't add on the extended service warranties (55% are never used) and the Auto Protection sealant packages (huge markup). Don't believe me? Check out Consumer Reports, or Dave Ramsey's advice. Both which could have saved me time and money had I done my homework in advance.

    This is the type of "customer service" you can expect from Dave Smith. I haven't had anything to do with their horrible dealership since they screwed me over and sole me a lemon over 7 years ago. I randomly get an email for them asking me how it's going. I explain to them that they cost me close to $30k in extras for the truck they wouldn't take responsibility for. I was then met with an email that said "Don't buy a cummins with 270,000 miles on it then." First off, the truck I bought had maybe 50k miles on it, so they didn't even know who they were talking to (red flag 1). Secondly, is that how you expect to sell cars? I bet if there's a vehicle there with that many miles you'd gladly sell it to any "sucker" that takes the bait. THEN they look up my past issues that cost me so much money, and he responded with "how's your U-Joints?" mocking me for something that was no fault of mine. The U-Joints were properly lubricated the entire time I had the truck, but the previous owner didn't do it, long story short they seized, and exploded sending shrapnel through the transfer case and transmission. This was not covered by the warranty nor extended warranty due to "lack of maintenance". And even though I had proof of every service I had in the one year of owning the truck, Dave Smith told me to get bent. Now years later their employees want to bring up the past and mock me for my purchase. Garrett should get a raise, a real winner you have on your crew!

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    6 months ago

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    1 year ago

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    2 years ago

    This dealership is not for the customer. I would not recommend buying a car at this car sales lot.

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    2 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    12 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    15 years ago

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    7 years ago

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    12 years ago

    Bad service. Long waits. Wrong diagnosis of mechanical problem. Try to sell you services and equipment you don't need.

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    10 years ago

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    9 years ago

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    9 years ago

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    Janeene R.

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    8 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    10 years ago

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    Review Highlights - Dave Smith Frontier Sales

    Tony in sales was absolutely fantastic to work with and the finance department worked absolute magic and found us a rate far far better than anything I had found.

    Mentioned in 2 reviews

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    CAL Cars

    CAL Cars

    (111 reviews)

    Josh Vrieling is the man! What a wonderful car buying experience! He was incredibly accommodating…read moreand easy to work with. I will recommend him to any and all my friends for car purchases here on forth! Cheers!

    It is with great disappointment that I have to write this review and give this company 1 Star. It…read morewas meant to be 5 stars, but we hit a roadblock at some point. They are family owned and operated and have a great inventory. Their prices and reviews between Kelly Blue Book and Cargurus matched up with my research and expectations, and yet they were still willing to negotiate. The staff were welcoming, inviting, courteous and attentive; they were everything you'd expect from a family owned dealership. They met and exceeded my expectations for what was a dreaded interaction with a car dealership. But here's where the roadblock hit. They place an anti theft device on every vehicle. I was casually told it was to track their inventory between their lots in Coeur d Alene and Spokane. I was told not to worry about the cost ($399) because it was "folded" into the price of the car. But when I made it to the finance office, and agreed to a price, there were doc fees and taxes, which I understood, but there was also the $399 add on, which I did not request. I logically debated with the finance director, who only had two months under his belt in that position, so I think we were both trying to understand the situation. The finance director said the charge had to happen, and after 3.5 hours of sitting around, I was over it and signed the paperwork. When I got home and read thru the two stacks of stapled paperwork, I found one line that crushed my experience. "Purchasing the Ikon car technology is not a requirement for the purchase of the vehicle." Talk about insult to injury. Not to mention the lack of transparency from a family owned and operated company that I felt comfortable and secure with. Asking them for a refund was not an option. They shut me down. I still don't understand. Also, the sales person I met with was let go that day. And they still wouldn't own up to the miscommunication. I believe you will get a good car from them. They service them and invest money to prepare them. But just know, legally, you don't have to pay for what you don't ask for. And if they make you pay, walk away.

    Dave Smith Frontier Sales - car_dealers - Updated May 2026

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