They have been amazing, by far some of the fairest rates for service in Spokane. They have gotten…read moreme in and out for oil changes. Killer pricing on tires. And currently doing warranty work on my Audi. The shop is amazing. And the sales staff is top notch! Great group of people! I highly recommend!

After recommending friends and family to Jennifer's, we were sold a car with a bad transmission…read more They declined to buy the car back and said they "felt terrible", maybe we could auction it off, or try and sell it to another car dealer. What a surprise. Buyer beware!!! Will never recommend them again and have warned off all my friends, family, coworkers. How incredibly disappointing this entire experience was.

I worked with Tyler over the phone for a week. He sent me a video and was responsive to emails. I…read morelet him know that I was going to come from Boise to get a Kona I wanted and he was cool enough to hold it for me until I could make it there on Saturday. Everything went smooth and there were no shenanigans on pricing, especially since I came from out of the area. I'd buy from here every time. They gave a nice price for my trade too.

I brought my 2014 Hyundai Santa Fe to this dealership for service and was told my transmission,…read morethat was replaced 3 1/2 years ago- had a case half leak and required full replacement at a cost of approximately $4,500. I was pressured to consider the repair and was even offered a partial "goodwill" discount. Because the diagnosis was so serious and expensive, I sought a second opinion from an independent mechanic I trust. That second opinion found: * No transmission failure * No case half leak * No need for transmission replacement The actual issues were: * An overfilled transmission * A drain plug O-ring * A hose clamp Had I not gotten a second opinion, I would have paid thousands of dollars for an unnecessary repair. That is deeply concerning. I was told the pink siliconesealant that showed in the blurry. Pictures was a leak and it's not. I'm sharing this so other customers know to get a second opinion before authorizing major repairs from this dealership. Based on my experience, I no longer trust their diagnostics.

Please do not buy a vehicle from these people! We got a car…read morefrom them, maybe we got less than 30 miles on it an the transmission went out in it. Got $1000 back spent 3500$ into it still went out now we're getting another one for it. A $6900 car is costing us almost $1400. I wouldn't trust them at all.

Stateline Auto Sales have amazing cars! They take care of their customers! Very pleased with this…read moredealership!!

We were traveling to Montana from the Seattle area and our vehicle had an issue. It was Friday…read moreafternoon almost closing when our tow driver dropped us off at the service department. The vehicle had just stopped running when we had pulled off of the freeway to refuel. Scott and his team helped us to find another vehicle that would work to carry my trike and a bike that we had been carrying on the trailer hitch rack. They didn't have a vehicle that was able to carry this. The courtesy driver helped us to get a U-Haul van that fit everything with room to spare. The service team got the vehicle in and made the diagnosis within about five minutes. They let us know what it was gonna take to make the repairs and when it was going to be complete. Everyone here cares very deeply and does a great job. I asked if there was any possibility that they had another vehicle similar in stock. The sales team checked right away for me and they did not have a similar vehicle with low mileage. The entire staff was amazing. When I came back to try to pick up the vehicle when it was complete I had to drop the van back at U-haul. The courtesy driver was on another pick up and the Out of the box thinking of Scott found me another driver to help me get back to the service department so I could get my vehicle. I recommend you use them if you want a Mercedes or Porsche or have the need for service on your vehicle.

Sales person Riley Wilson greeted us and listened to what we were interested in. He showed us…read moreseveral vehicles that almost met our needs and did an outstanding job!!! He truly cared and listened to us and sat down with us at his desk and computer and walkedl us through what we exactly wanted. We ended up ordering our Mercedes-Benz to be built and shipped ....and now we have to wait... which is not easy!! Riley Wilson did an outstanding job and we appreciate his kindness, patients, knowledge and care!!! Thank you Riley!!!

We visited Parker Subaru in Coeur d'Alene with no intention of buying a car…read more None. We were there to look, learn, compare, and maybe file the information away for some future decision. Apparently, Parker Subaru did not receive the memo. For context, my wife and I have purchased 22 Hondas over the years and currently own a 2025 Honda CR-V Sport. So, for us to break our Honda streak--and while already owning a vehicle in this same general category--says something. Yes, we were impressed with the Subaru Outback, but this review is not primarily about the vehicle. Cars are personal decisions. This review is about Parker Subaru, and especially about Kyrus Condon. The dealership itself checks every box: immaculate facility, comfortable design, wide selection of models, trims, options, and colors, plus an indoor service bay. Everything about the place felt clean, organized, and professional without feeling cold or corporate. And the people were even better. Every person we met was a true professional, including Vance Allen in finance, which is usually my least favorite part of buying a car. Vance made that process clear, comfortable, and surprisingly pleasant. But Kyrus Condon is the one who turned a casual visit into an outstanding experience. Think of the worst attributes people often associate with car salespeople. Now imagine the exact opposite. That is Kyrus. I am in my 70s, so naturally anyone in his 20s still qualifies as a "kid" to me. But from the moment he greeted us, we had the sense that he genuinely had our best interests in mind. Not as a sales technique. Not as a polished routine. It simply seemed to be who he is. Kyrus has the rare ability to make you feel like work is his excuse to meet people and try to make their day better. You cannot train that. You cannot script it. And then there was his knowledge. My wife and I could not get over his database. There was not a question we asked--and I ask more questions than a toddler on his first trip through a natural history museum--that he did not answer quickly, clearly, and accurately. At one point we began trying to manufacture questions just to see if we could stump him. Curses, foiled again! After our test drive--which was supposed to be nothing more than information gathering--we found ourselves asking Kyrus for the sale. That, I suspect, may qualify as a lane departure of its own. From there, the next steps were easy, pleasant, and refreshingly free of pressure. And that includes the pricing. I came in mentally preparing for the usual dealership dance, but Parker Subaru presented a price that beat both my best-case scenario and what I was already willing to pay. It did not feel like something we had to wrestle out of them. It felt like one more expression of how they do business. Parker Subaru earned our business. Kyrus Condon earned our trust. And now, somewhat unexpectedly, I find myself not only happy with the Subaru we purchased, but also contemplating whether our relatively new CR-V should be traded for an Outback Wilderness--because apparently, once Parker Subaru gets your attention, it does not let go easily. Highly recommended.

Unethical business practices from the service department…read more I did not have a good experience at Parker Subaru. I just wanted to take my car in for an oil change. We've recently moved to the area, so this was our first visit to this particular dealership. First, they were booked out for a full week (victims of their own success I guess). I appreciate they're busy, but it's just an oil change? In addition to the oil change they recommended a bunch of additional services, some of which didn't really need to be done. But this is the big issue. One of the things that they recommended was that I replace the battery. They said my battery was basically dead, and needed to be replaced "soon". They gave me a number of cold-cranking amps that was very low. Then they offered to replace the battery for $600 bucks! Well, I took the battery to Costco and had it tested for free. Guess what? 100% fine. Literally. It's rated at 500 cold-cranking amps, tested at 506 cold-cranking amps. Also, guess how much a replacement battery would cost at Costco? $124. Absolutely unethical. I feel badly for the people who don't have the sense to double-check things for themselves.

best details in the entire town! the products used to ceramic coat the car are top quality a+++++…read more tom the manager rocks!!!!!

I told Brandon what I wanted and he found my V8 camaro for me. It was a challenge because it was…read morein Canada but Group got it to Idaho! What an exciting car! Now, I want to find a custom, standard old school pickup. I know they can do that for me. Thanks guys!

I just had our Cadillac cts4 car in for a oil change, first time using their services and I was…read moreblown away! The price was very fair about the same price I would pay anywhere else, but they cleaned the car and even took the time to buff out some scratches I had on the roof from a ice scraper lol Talk about service!

Took our truck in asked for the service writer I mad appt with was taken to service desk but he was…read moreon phone and didn't acknowledge nor advise so we stood there waiting. Finally another service writer came and helped us. He wrote it up, asked if we wanted the tires rotated we said sure. He noted inspection would be done with oil change. We never got the inspection report results nor did the paperwork note the tire change. So we don't know ?? The cashier said truck was out front and she was going to lunch !! it wasn't out front so back in finally someone found it in the back! Won't be back.

First off , EVERY vehicle you buy is "Buyer Beware" If you don't ASK, they aren't obligated to…read moreShow. Do your research next time. Take it to Your Mechanic. Hell, take it to Jiffy Lube and have them do an Oil change on it. They'll be More then happy to tell you what extras you need(If any) on the vehicle you Purchase. I've been in and out of Dorsey's on a Random basis and Each Time they were Friendly AND Courteous. Don't Blame the seller for your inability to DO the research. If you ask for a Carfax and they Deny you, walk away, If they are Pushy, walk away, Like you said, YOU should've walked away. But if you think for One second they are the "Worst" Dealership, LOL, well I guess you never purchased a vehicle from a place with "Credit" in their title. So in Short, you shouldn't Blame the Dealership, you should blame Yourself. =P

We love Dorsey Auto Sales! They got us into a used car WITH a warranty, for under $200 a month with…read morevery little down. We also paid less overall than what it is worth on Blue Book. They are not at all pushy salesmen. You can come and look at any car, drive it completely trusted, etc without feeling pressured. They are very knowledgeable. You do need to ask for stuff like Carfax if you want it, as with anywhere, but everyone there is very nice. We've had a couple experiences with them and would go back! To the first reviewer on here: 1. What did you expect with an 11 year old car? Volkswagens especially do have those kind of issues. And after putting 10k miles on it, you are *going* to have small things like that happen. :/ We had a Chrysler with similar tranny issues with much less miles and years on it, and no other damage. 2. You need to ask for the Carfax yourself. 3. $2000 is a really good trade in for a car that old. 4. If you know where to hit, you can set off airbags with a bare hand punch. So, "a front-end collision bad enough to set off the airbags" doesn't necessarily mean it really caused damage. That's just an excuse used by dealerships.