Once again, Carlos and Local Air and Heat came to the rescue!! Excellent work on our HVAC unit in…read morethe nick of time! Great to be able to rely on someone this dependable -- and incredibly reasonable in price! Thanks again, Carlos!

Contacted three different companies to replace an air handler motor ( under warranty) Local Air &…read moreHeat was almost half the cost of others. Carlos contacted me for model /serial #'s, confirmed warranty, picked up motor and professionally replaced it all within three hours of call. Awesome job and customer service. I highly recommend this company and will continue to use them as needed.

John arrived on time, isolated the condenser fan motor as the problem quickly, and provided an…read moreestimate that I accepted. He had a motor with him in his truck, swapped it out and charged me exactly as in the estimate. 5 Stars for Jay's Doug Murphy Rockledge

My A/C went out Monday…read more On Monday, Hunter came and quickly diagnosed the problem as needing a new motor blower. He was a great guy. He told me they were closed in the office as it was after 5 (It was 4:50) so he couldn't get me an estimate on it for me to approve until first thing in the morning, on Tuesday. It was $55 for the service call, which is better than anywhere I had used. There was no estimate in the morning. At around 2pmish I received a text and email stating the work on my A/C has been completed and to give them a review. Naturally I gave them one star as the work was not completed. I called and was furious as I should be. The receptionist told me they had been to my house today (Tuesday) so the work was completed. I said nobody came to my house today, he came on Monday and said the office was closed as it was after 5 when it wasn't quite 5 and he would send me the estimate to approve first thing in the morning that didn't happen. I said again the text and email were wrong the work wasn't completed. She stated that meant it was completed because they came to the house. She's wrong. No other company I have used has ever sent a text or email that stated work is completed when they had to come back out to finish their job. I was then given a quote of $2,000 for the motor blower, which the guy knew was too much so he was working on an estimate for a retrofit just then thanks to me calling. That was still an outrageous $500 but I needed it fixed so I took it. A different guy, Cody, who was very nice came to my house on Wednesday and stated it would take 45 minutes if all went right or an hour and a half if it didn't all go right. Well he took it out fairly quickly and went outside and spent at least an hour outside the van doing who knows what before he came back in to install it. It took an hour and 45 minutes from when he arrived until when he left. I have had 5 or 6 of these put in and they have taken 30 minutes to install and less than 15 minutes to fill out paperwork for me to sign. He didn't give me any paperwork just a receipt sent to email so it should have only taken about 30 minutes. Well it cooled down I ran to eat and shop. I came back home and it was working except it makes some kind of noise upon starting. I'm hoping that goes away in time or I'll be using Crimson to come fix it. I will not be using Jay's again. Anyone who loves Jay's please use him. Everyone has different experiences and that's okay! I believe Jay's has some things they need to work on.

Eric and Jordan from Britt's A/C showed up to diagnosis a noise we were hearing in the air handle,…read moreunfortunately it would not make the noise while they were hear. I feel very good with the inspection. they told me to call them back if it happened again. One hour after they left the noise reappeared, they told me to call them back if it did and I will.

Britt's Air Conditioning for poor installation and refusal to honor a 5-year warranty…read more Installation (Dec 2, 2024): An employee fell through my ceiling by stepping on soft insulation, admitting he didn't know it was unsafe. The job was sloppy, causing damage and my frustration. Current Issue (July 2026): The A/C unit has failed completely after ~1.5 years. My home is 92°F with a puppy inside -- unsafe conditions. Despite the signed 5-year warranty, Britt's refused service and flagged my account. This shows deficient workmanship, negligence, and breach of contract/warranty. I have tried direct resolution without success. Requested Resolution: Immediate warranty repair or full replacement. Reimbursement for installation damage. Removal of account flag. Attached: Contract, warranty, communications, photos. Please mediate for a fair, prompt fix.

Great guys, came installed new unit cleaned up everything, and unit works great. Interviewed four…read morecompanies before deciding on Assurance so glad I went with them.

I called Assurance Aire based on recommendation from a friend. Their customer service was second to…read morenone. We were not existing customers but called for help when our a/c unit quit running when we were in high 90 degree temperatures. Their repairman was at our house within 2 hours. The repairman told us he could do a temporary fix to buy us some time but eventually we would need to replace our system. Unfortunately the temporary fix did not work and within 24 to 36 hours Assurance ordered and installed our new system. During the time our system was down, they provided us with 2 portable air conditioner units to keep us comfortable until the new system was installed. Very impressed with their attentiveness to our needs.

As a Realtor, I've dealt with a lot of HVAC companies. After multiple quotes and design…read morepresentations for my ductwork, my friend Brett recommended I have Comfort Service Heating and Air come and take a look. After over a month of questions, changes, and preliminary duct work design before I even signed a contract, I ended up selecting Comfort. I can't tell you how happy I am that I made that decision. Robert is a true expert in engineering airflow. Exactly how he said it would work, it has worked. He made fine tune adjustments to my system and I saw a reduction in humidity from 77% to 55% (which is ideal). I had all the ductwork for my 3,000 square foot house installed (which was a challenge due to the age and the unique layout), a 4 ton variable speed heat pump for downstairs installed, and a 2 ton 2 speed heat pump for upstairs installed. Robert, Kelly, Mike, Tim, Mike, Matt, and Greg, (I'm probably leaving out a few) are the most professional, patient, and knowledgeable people I have encountered in this field of work. Kelly was very patient with multiple scheduling conflicts and handled those issues extremely professionally. Mike the service technician took the extra time to slow down and set up and explain our Nest thermostats. He stayed after when everyone left for the day and took the extra time to make sure the first day our systems were running to our liking. He is a great communicator. Matt was extremely friendly and made sure that the duct work and vents were properly installed and made adjustments as requested. Mike the installation manager came to tweak multiple things after the installation and was extremely professional and did a great job communicating and making sure the job was to our expectation. Tim responded to an emergency call over the weekend after the system was set up for a thermostat issue (3rd party, I bought it seperately) that started heating the house. He was out here in 5 minutes literally from call to door. He was extremely professional and corrected the issue in less than a few minutes, which was not due to their system, it was a Nest software issue. Greg and "the new guy" as well as the rest of the guys I may not have included were just as great, hard working, super professional, and fun to be around during the installation, and did a great job! I have never met professionals in the HVAC field, that have the knowledge, professionalism, and follow through with everything they promise and more. I would not only highly recommend them, I will be using them again.

Run away! I bought my system new with warranty. After 8 years I had to call them out because the…read moresystem wasn't running. Were going to charge me $300 to replace the capacitor until I pointed out my warranty. They replaced it with the cheapest Chinese capacitor you can get ($9.99 on Amazon) and charged me the $80 labor. Year 9, system isn't running, have to call them again (10yr warranty) this time they tell me my compressor is old and needs more power to run, I point out my warranty and they said this isn't covered. I paid them $300 to put a "kick starter" on. Called the office multiple times to argue my warranty, never got a call back and then find the location in my town is closed. System goes out again. I diagnose and it's the cheap capacitor, I buy a new one put it in. Woke up this morning to no AC, take a look and that $300 "kick starter" has blown the top of it's case off. On a hunch I remove it and the system works fine. It never needed a kick starter, it needed a new quality capacitor.

Extremely happy with the service I received from Tilford Air. This company is customer oriented and…read morealways makes you feel like their top priority. Making an appointment is actually a pleasure with their amazing office personnel. When getting quotes for this job it was an easy decision to choose a trusted company that does quality work and provides great customer service!

This company was good when Chris owned it but on Nov. 27th 2022 they sent a crew, charged him $99…read morewho did nothing to help my neighbor. They quoted him $15,000 to replace his system but because he was a senior citizen, they would ONLY charge him $12,000. Bottom line, the A/C was under warranty which if they were professional and honest they would have checked. I will not call them again...

I realized after my recent 6-month maintenance check that I never wrote a review of this company…read moreafter having a brand new A/C home system installed last summer, here goes... In short, this company is simply awesome. Family owned and run, I found them to be incredibly professional, very good at what they do, and very efficient with the work they perform. I had a 15-year old outdoor unit and an almost 30-year old indoor unit. I had them replaced last summer and now 6-months later, remain super happy with the call I made to go with this company. During the install, they offered to check my duct work, and after expecting to having to have it fixed - they reported it was all in good order. There was one spot that needed a simple repair, and they did so without any additional cost. The experience with this company then, and the experience with the maintenance tech today, reminds me I will be super glad to continue to work with them for years to come. Any chance I get to sign their praises and send business their way, I take.

Amazing! Gabe is professional, polite, and through! He makes sure everything is checked during the…read morecheckup visits! And he is very confident, which is an added plus. I feel good about what he tells me! Thank you Bair Air! Jodean O.

These guys made a customer for life of us. Despite having recently changed their prices, they…read morehonored a quote they had given us previously. The job that David, the tech who came out to clean our evaporator, did was top notch. These guys were friendly, knowledgeable and at no point did I feel hustled or taken advantage of -- despite knowing a fairly paltry amount about HVAC systems. Good people.