I recently purchased a new home and one of the items on my project list was to have the maintenance…read moredone on my water heater. I found Lock Haven Plumbing and Heating by searching online and feel very fortunate to have found them. The office was very patient with me in trying to decide on an appointment time that would work and the technician that was assigned, Terry, was outstanding. He arrived on time which was very much appreciated and he took the extra time to answer a lot of questions I had about how best to care for the water heater. I had written down some questions that I wanted to ask him and he very thoughtfully wrote down all of the answers to my questions. Much appreciation!!

When we purchased our house in August we knew eventually we would need to replace our furnaces…read more After one month in our new home, it was determined the furnaces couldn't wait to be replaced. LH Plumbing & Heating stepped up to the plate and had our new furnaces installed and working great before we actually needed them! We have been using LH Plumbing & Heating for a couple decades and they have always gone above and beyond from heating, new water heater, and sewer tank issues. Yep, that was our last "homeowner" issue and we had two guys here for several hours, They didn't leave until we were able to get showers etc.... The employees are very respectful and explain in detail the service they are providing. I highly recommend them.

The folks over at S&S plumbing are truly wonderful. The owner came out after hours to fix a pipe…read morethat had burst in our first home. He was professional but also compassionate. As soon as he noticed our distraught he quickly made us smile and laugh. He made my fiancee cheer up and went above and beyond for us. I would recommend these guys with out a shadow of doubt.

I requested an estimate for heating system choices. Donnie came as soon as we both were available…read more He looked over our current system, gave us options available, pros and cons and estimates for all. I study people for a living and I could tell he was a top notch, honest man. I will be calling S&S as soon as we decide on system . I will update review after installation.

He came out the same day and fixed a clogged drain in my kitchen. Fair prices and professional…read morequality work.

Great experience. They are super responsive, ineligible, and maintain a clean worksite.read more

Do not use this company. They sell faulty equipment, and upcharge you to fix it…read more They installed a Bryant ductless split unit system in 2021, and it's broken twice.These units are advertised to last between 12-15 years. They are telling me it is not covered under warranty, because I did not "maintain" the unit. They said this without even looking at it. Their definition of "maintain" is hiring them once-twice a year to come in and inspect the unit. So to qualify for your warranty, you essentially need to sign up for a subscription service. I've cleaned the filters twice a year as directed. I asked Cathy Redmon to email me the warranty information of the unit so I could verify this. She said they didn't have records back that far, and that I should have the warranty in the notebook I was given at install. I looked, and it is not in there.

Do NOT waste your time calling this guy. If you can't get your service done on his schedule, he…read morejust won't show up. He came to check my backed up main drain and told me he needed equipment and that I needed to clear a space around the pipe. All good. I told him I was leaving for work and he said to calm him when I was ready. I received a phone call half hour after I got home from work with him asking "what the fuck is going on" and that his time is money and he's a very busy person. He told me it had to be done the next morning at 7:30 A.M. or it would be a week and a half until he could get to it. Reluctantly I agreed to his Demands that I be prepped and ready in less than 12 hours. I immediately got started and moved what needed moved. I received another call 2 hours later telling me he can't come at the time he just demanded that he be there and that it'd be the next day. Again, I reluctantly agreed to his demands. The day came and he did not show up. I called him 1 hour after he was supposed to be there and it sure seemed like he forgot all about it. Told me he would send one of his guys right away. I waited another hour and called again, he said he'd find out where his guy was and called back and said he couldn't get a hold of him. I told him to have a nice day and hung up the phone. In short, if you need a plumber, go anywhere but here.

He was a no show 2 separate days . I don't care that he couldn't do the job. He just didn't…read morewant to do the sewer the right way but call the homeowners and say the job is to big for me. It is so trashy as a company not to call.

Everything was good. Person who scheduled service was pleasant and service was scheduled for same…read moreday I called. Service person was knowledgeable and pleasant - and made sure problems were repaired. Would definitely recommend and use again!

I recently bought an Amana PTAC unit to replace a 16 year old…read moreunit and found out after the purchase and installation that apparently the manufacture's warranty had expired even before I had it installed. I was never told by R&J Ertel that it was being sold without a warranty. Now they won't service it under the warranty and I have been unable to even talk to them. Every call goes unanswered. Beware! Make sure there is a warranty on any product you buy. Don't assume it comes with a factory warranty. I have dealt with R&J Ertel for over 20 years, but never again.

Richard is proffesional, courteous , respectful & very knowledgeable . He explained everything as…read morehe worked and educated us on our furnace as to make the best decisions for our situation. This company is prompt, trustworthy and reliable. We feel so much better knowing we have them to call when in need

Richard was incredibly pleasant and immensely helpful. We had a pipe issue with my well pump that…read morehe quickly diagnosed and repaired, and on the same day I called! When all others were busy, even days out, he made time for us. Otherwise, we'd either have no water or a flooded garage, not a great choice! I can only speak to his plumbing work, but I trust the service and timeliness translates well to heating and cooling work. In addition, the price was more than reasonable for same-day service.