I returned to Dave & Buster's for the first time in about 12 years a couple of weeks ago. My boyfriend and I were there for a party with his family, and we had a private room. Our waiter (I wish I could remember his name) was very polite and attentive, even though our group was probably a bit of a handful. The food was better than I remember it being all those years ago (especially the fries), and after we ate, we headed into the game room. Maybe I'm being overly critical, but the variety of games is just so-so. The carnival-type games to win tickets are fun, but it felt like most of the others were shooting or driving games. You can only do those so many times. We had fun messing around for a few hours, and when it came time to cash out our tickets, there was a good selection of prizes to choose from. My biggest complaint is that the table in our private party room was a pool table with a cloth over it. Not a big deal, except it was uneven around the edges, which caused several near accidents and finally a spill by my boyfriend's brother (which went all over us both). I have to think there's a better way. read more

One of my favorite past time. Enjoyed taking my whole family here for birthday and special occasion. Plus, always like to earn the reward here. read more

Honestly I'd give zero stars if I could. The hostess at the entrance was sitting on her phone and was very unhelpful. My party and I were told to seat ourselves and a waiter will be with us. We sat at the table for half an hour and no one came to greet us, even though I noticed multiple employees sitting by the bar laughing and talking. The entire staff was unhelpful and inattentive. They clearly could see us and chose not to service us. I finally stopped a server and asked for menus and that's when we got service. The waiter was also rude and passive aggressive. The whole experience was extremely underwhelming and frustrating. I will never come back, and I recommend going somewhere else if you want a fun evening. read more

I've gone to D&Bs many times over the years and as I've gotten older it has shifted from the skill and video games to a place to get a pool table and enjoy a few drinks. It's been a couple of years since I was here and since then they have renovated the place. I have mixed feelings about the "new" D&Bs. While it has a fresh new look, I actually much preferred the more upscale feel of the pool table, bar and entrance areas that was previously D & Bs. In the past we have always had very good, attentive service while playing pool. There was always a waitress there to get drink and appetizer orders. This past Saturday though couldn't be further from my typical past experience. The front desk was slow in getting power cards for people (they no longer have the kiosk in the rear game area to do this) and therefore it took 15 minutes of waiting to finally get a pool table. We then make it to our table and there is no server to be found, there are a couple of people mulling around cleans/sweeping the area but none of them even acknowledged our group of 7. Finally after about 30-40 minutes a server finally appears to take a drink order. We order a round of shots, a beer and a sprite. Everything shows up but the sprite which we finally have to ask for. I had already opened a tab at the bar when we got there, so I didn't bother to close that and just got a few more drinks at the bar (not really convenient) as did a couple of the people in our group since the availability of the wait staff was hit or miss. Overall a very disappointing experience for a place that always had such great service. read more

I wasn't impressed. Been to different locations in other states and this one was my least favorite. The service was but the best. The waiter seemed disoriented and was trying to do and say jokes that weren't even funny. We asked about the best food On the menu and he couldn't tell us. We asked about happy hour and he said there was no happy but indeed there was. The drinks we ordered was delicious which helped because the service was bad. The watermelon margarita is my favorite very refreshing. I ordered the buffalo chicken, it was not what I was expecting. Not my favorite. The blue cheese was overpowering, the tots that came with it were cold. Other than that we had a good time playing shuffle board. I do believe it was the service that made the experience not pleasant read more

Dave & Buster's Springdale - Cincinnati - Buffalo chicken - Arcades Near Me - Springdale, Ohio

I love coming here it is a fun way to hang out with friends. Also if you are an MMA fan they show all of the UFC & Bellator fights for free! The food is nothing spectacular for the most part but I have yet to have anything bad. A few things like the sliders, wings & nachos stand out as great choices. But the real reason to come here is the games, they have every thing you could want to play from shooting games to racing simulators to skiball. My personal favorites are Pop-A-Shot basketball & the giant claw machine. They also have this fun game where you harpoon fish (I know it sounds violent but it is not). If you are looking for a fun place for adults & or kids this is a great option. read more

I'm not sure where all those 1 and 2 star reviews are coming from. I went there last night with a family member and we both thoroughly enjoyed it. We did the meal/token deal where for about 30 bucks you get a nice meal (I mean nice as in ribs, steak or salmon) (all delicious) and the tokens were enough for us to play for nearly 2.5 hours afterward. The service was also pretty good. The staff were polite and helpful. Everything seemed clean too. I didn't ever see anything that made it seem unmaintained. While this may not be the cheapest place you can spend an evening, it is certainly somewhere I'll happily go again. Also, you can use the tickets you win to buy desert. I got the triple chocolate cake (I think that was its name) and it was delicious. read more

It's Wednesday, we got here around 7 pm , the place maybe %10 filled , took us 20 mins to get our drinks , than other 15-20 to order food , burger came out cold and soggy, drinks wore never refilled , than it took forever to get our check ! Next time I'll cook from scratch it'll be faster ! read more

In a completely empty restaurant( middle of the afternoon), I sat at the bar...it took literally 10 mins to get the initial service...then after the service was complete..it took 17 mins to get acknowledgment that I was done and needed my check... the only employee seemingly available chatted up about bullriding with his colleague within my earshot and not once gave me eye contact or my bill..I had to get up and ask someone else to cash me out...absolutely the worst Dave & Busters I have ever visited... read more

I really can write a positive review, I just haven't experience one yet. Another Dave and Busters is needed because it's very popular- which accounts for the unbalanced pooltables. We didn't go for the food and the beer selection is good, service was good, but the Manager took forever to come and address the pooltables to the point of us stopping the game. Not kwel! read more

I know this sounds crazy, but I've never played any of the games at Dave and Buster's. Both times I've gone, I've attended meetings there. Here's the surprising thing... the food is pretty good. I had a really nice grilled steak salad the last time I was there. I was expecting a bowl of iceberg with limited topping, but this was really good! Now, the better selection is mediocre so I just had a Yuengling. But, for a place referred to as Chuck E. Cheese for adults? The food is a cut above. read more

RECENTLY REMODELED and looking good. We watched the Bengals/Ravens game here on 12/29/13. It is a popular spot for game watching, and filled to capacity. That made it fun. The service was a little slow, but we expected that during the football game. Our server was friendly- and we enjoyed the many television screens with different games on. We ordered the pretzel dogs (the spicy mustard sauce was very good). They were a little smaller than what I expected We also had the Queso and Chips (unloaded), which was okay. The chips tasted like they came from the grocery, but maybe I'm just used to mexican restaurants that make their own. Over $6 for a pint of Guiness, which means this won't be a regular stop for us. TIPS: - Game day! Try the Sunday game day bites. - Sign up for the Rewards program and give them your e-mail address for discounts off game play. We received $40 of game credit for $20, and it kept us entertained for an hour and a half. read more

Although I didn't check in tonight (was on a date so phone stayed in the pocket) I was there and had a really good time. We ate here and then played the games. It turns out to be a really decent deal when you order off the eat and play menu. Both our meals where $25 but we also each got a $20 card so it was almost like our meal was "only" $5... They have great food and the video game selection is wonderful. Several of the games remind me of my childhood which was a plus! Great family fun place for the kids and the grown ups alike. I come here often and suggest it to anyone. read more

Dave and Buster's is one of those restaurant/entertainment experience hybrids. With a little over 50 locations strewn across the country, Dave & Buster's is one of those novelty places that reminded me of an adult version of Chuck E. Cheese. With food service on one side (which also included some pool tables and golf simulators) and all the games on the other, it should have all the ingredients necessary to be top notch in both the food and entertainment categories. Not so much. I took a large group of students there for a retreat. We reserved a portion of the dining room just for ourselves and had purchased a Power Card (the Power Card is used instead of coins for most of the games) for everyone in our party. When we got there everything was set up as we had agreed. The service was very polite and accommodating. Everything kind of went blah from there. I'll talk about the games first. Well, it's an arcade. A good mix of old-time classics (think Pac-Man, Street Fighter, Classic Mortal Combat) to more modern games (think DDR, ride simulators, and the most up-to-date Mortal Combat). There's pretty much every type of game you could imagine and if you look hard enough I'm sure you'll find something that interest you. Like I said the Power Cards are what you use to access most of the games, although a few do take coins (not that many). The Power Cards are a very convenient way to enjoy the games (and a great way to increase revenue for Dave & Buster's). So that part of the evening went well. It was everything else that made the whole night a bit bland. For starters the food wasn't all that great. Didn't taste all that good, and there wasn't enough for all of us. This despite the fact that we had confirmed how many were going to be in our party. Plus they had misquoted us on the bill, so it ended up being more than what we had expected and when we spoke to the manager to try to settle it, he basically told us tough luck. It wasn't an overly bad night, but it certainly was a great one either. And personally when I go somewhere to eat, all I really care about is the food. And the food at Dave & Buster's isn't all that good. Plus the manager ripped me off!! Mahalo, and nah. read more

We decided to stop here on our way down south to relax and watch a World Cup match. The inside is beautiful, there are about 30 tv's that I saw plus a few huge projector screens, and the booths were very comfortable. Ok, so you're probably wondering why only 3 stars... The food was ok, not bad, but nothing special. The service was terrible. My brother and I were the only customers in the TV viewing area for 2 straight hours and our waitress came to check on us no more than 4 times. When my burger came I had half my soda left, I finished it off quickly, I looked over for the waitress to get a refill and she was nowhere to be found. Finally 10 minutes later I got a refill, but at that point I already ate 3/4 of my lunch. We also asked the waitress to put the Soccer match on the big screen in front of us, she said she would, but when the match was starting the channel was not yet changed so we just moved. I would give them another try because it might have just been 1 bad waitress. read more

This place is going straight down hill. We ate dinner here and our drinks came at the same time as our food. My burger was over cooked and the waitress had "Single Mom Life" instead of her name on her name tag. Talk about desperation. Oh and all of this occurred on a super slow Monday night. The games seem to never improve there. Half of the games on the "ticket" side are touch/iPhone games. The other half are either super old or just bad. read more

The only good thing was the games. The bar was terrible and the staff. The point bank, where you get your card to play games, said to go tell a cashier and have help. No one could help me and the line for the front lobby was outside of the building. The man didn't help me at all and told me I needed to get in line. I asked everywhere and everyone was basically turning me into a wild goose chase to just get led back to the man who said I needed to wait. The food wasn't good. My boyfriend's burger was very rare and we had to wait for everything. We were on an hour hold for a table and a hold for drinks. I asked for a Bloody Mary and they said they didn't have the ingredients for that and gave me a drink that didn't taste like anything other than lemonade. They also don't card which is good for underage people I guess. read more

When you have to look for hostess stand and ask where the wait staff is.... Really?!? Basic basic basic customer service dictates you at least check on the table. Food ok? Need a drink? Something..... Anything!! We have had to ask for our waiter a bunch of times. Hostess looked right at me as i was obviously looking for help and ignored the table!! Food and drinks are good but the care of the customer is truly the pits! I am the one if my group who wanted to come here. I really like it but now.... I may NEVER come back read more

Well, where do I begin....got an email to spend $25 and get $50 worth of game play. Cool, it's a Wednesday night with half price happy hour. We are there! Step up to the bar, mask on of course, and seat ourselves and wait......and wait......and wait.....and yep, you guessed it, waited some more. A guy behind the bar said someone will be right with you. Ok? How about you, can you pour some drinks? No, sorry I'm just the bar back. Ok, where's the bartender? Oh, I see her, she's over there with another customer....with 17, yea I counted everyone, 17 customers sitting at the bar and ONE BARTENDER. Like seriously D&B. You have one bartender working with all of these customers seated around the bar WAITING to give your company our hard earned money, in exchange for tasty adult beverages. Unreal. Get this girl some help! Add another bartender for the love of ALCOHOL! It's half priced happy hour for Pete sakes....Or I'll take my $25 elsewhere... read more

Dave & Buster's Springdale - Cincinnati - Arcades Near Me - Springdale, Ohio

If u dont make it before 9 pm dont go....many employees working,but we were invisible.....big waste of time

5 stars for our server Courtney! He was amazing, polite, courteous and extremely attentive!! Well worth coming in on a Saturday night. THANK YOU COURTNEY YOU WERE FANTASTIC!!! read more

Bottom Line: Terrible Service, over-priced, not fun. Took an exceptionally long time to get seated, only to have over an hour and a half elapse for our food to come. Refills on drinks were slow. The food was only so-so, definitely not worth the price charged. The arcade was overpriced, overcrowded, and overly loud! read more

The atmosphere is great. However, the service is abysmal! We had a large party and called ahead, but were told that we could only be put on a waiting list. The wait was 3 hours! When the first people of my party arrived, they were told that they could "grab an empty table for themselves if one opened up", which seems to cut the wait line, but is not a wise management decision. We had to bus the tables ourselves because no one came to clear them for our party. We then waited almost 20 minutes for our server. Let me take a moment to tell you about Portia, our server for the evening. She started her time with us complaining about being short-staffed and telling us how many tables she was handling. Then she failed to get drink orders from half of the table. This trend continued throughout the night. She was constantly forgetting to bring things like dips, refills, and even orders. She seemed annoyed by our needs and distracted. Several drink orders were botched, and we had multiple food runners bringing food but not knowing to whom they belonged. Finally, at the end of the evening, we had MAJOR troubles with paying. We waited for over 15 minutes for our checks, had to ask for them repeatedly, and then one member of my party's card was charged for the entire group. $375! Needless to say, the manager was then involved. Some checks were comped, but Portia disappeared, never to be seen again. The manager mentioned that she "was embarrassed by the situation". During our time there, 4 of the 5 other tables in the area also made complaints to the management about Portia. In addition, due to the extremely poor service, we didn't have time to play any games. We spent almost 3 hours either ordering, waiting for orders, or eating room-temperature food. read more

I have spent many years in managing full service restaurants and I have to say that the restaurant side of Dave and Busters is in bad shape! Disorganized, dirty, under trained staff! Your Front of House manager should be fired! Restaurant 101: when dinner service is going to hell in a hand basket, the manager should have been out front helping his/her staff get caught up! My family and I sat at a table for 25 minutes while several servers just kept walking past us! Dirty tables all around us. It was just ridiculous! I wanted to get up and help out! We used to come here all of the time with our kids but, our visits have come down to a couple of times year because every time we visit it's bad! Games are still fun but , this was officially our last attempt eating here! Good luck! read more

Waited at a table for 19 minutes before someone finally came and asked me if I'd been helped. That's unacceptable. I ordered a beer and waited 10 minutes for the beer. In a span of almost 30 minutes I interacted with the server 2 times and had a beer to show. What's sad is over 5 employees walked past me (started counting at about the 10 minute mark) and none asked if I'd been helped. That's unacceptable. read more

Absolute worst service ever. Not one time did I hear welcome to Dave & Busters and/or Can I help you. The service was extremely slow. Bartender in the back was just rude. When we would return to the bar for another beverage he would assist other customers with their drinks and would not acknowledge us unless we addressed him first. Waited in line to get card for games and employees were busy putting flowers in their hair and never acknowledge my presence. The pizza we ordered for the kids tasted so bad the kids refused eat it. If it were not for the service, I would have left a better rating. read more

I loved it at Dave and Busters. Good for birthdays and little children, and you can also win stuff. I just went here about 3 weeks ago for my 14th birthday, and it won't be the last. read more

I was trying to give my son a great 14th birthday so I decided to take him to Dave and busters. I ordered him a gift card online to give him in a card on the morning of his birthday (December 28th) after I ordered it two weeks later I never received an email like I was told I would, so I called the guy on the phone was extremely rude he could not tell me when or if I was even going to receive my gift card he told me I was SHIT OUT OF LUCK after I told him I just wanted some kind of tracking if it was sent out yet or not. Then after that I asked him for my money back and he said good luck with that too I have to wait 7/10 days to get a refund. I just decided to take my son somewhere else for his birthday. We still have never been to dave and busters but after that experience I don't know if I would want to. read more

The drinks are too expensive and the lines are too long to get prizes and everything is so dirty and needs to be cleaned more

I love this arcade it is so fun we have had two b-day parties there it was great. Science it was my daughters b-day she got two jumbo stuffed animals and free tickets. And when went there another time we so close to getting a dog stuffed animal and they still let us get it. And we got great slushees they had gummy worms and really fun cups for the kids. That's why my family loves it so much we go there all the time. You should go and maybe we will see you there. read more

All I needed was to speak to someone on the phone to ask a question about the Power Card but the designated extension only brought me back to the main menu four times! I dont even want to go there if I cant even get connected to someone on the phone! Ridiculous. read more

I haven't eaten at Dave and Buster's in a long time so I was open and looking forward to seeing how the service was. I had gone because of a joint birthday party and so we had a table of 16+. Getting our drinks early on was quick. I have workked in a lot of restaurants so I know how having a big table can be hard. Our server was unable to keep up with our table. She failed to come back to check on the table often which caused her to probably lose tips as I know most of the group would have drank more during dinner if she had been more attentive. When the food came out only half of the table got it. Our waiter came to the table with a receipt to try to figure out what do oof had not been delivered yet. I know most places make you put food in on seats so not knowing what food was missing made the experience not enjoyable. All in all I would not recommend eating at Dave & Buster's though the food was good, the service is just sooo bad!! Only plan to go to Dave and Buster's to play games, not to eat!! read more

Burgers suck but shrimp tacos are good waitress talks too much about get taxes but service ok read more

Dave & Buster's Springdale - Cincinnati - Candy playing deal or no deal - Arcades Near Me - Springdale, Ohio

See all

The food is great the video games and other games are very cool but the bar and service are completely terrible. Adult entertainment includes wine and spirits and some mixology to boot but at this place they couldn't make half the drinks they advertised because their ice machine didn't work or they were "out" of everything they needed to make their drinks. Compared to Main Event down the road this place just sucked. read more

Absolutely not worth it!!! Half the games are in service and the rewards are crap..I spent $100 literally playing games that give you no tickets because they were the only ones working! NEVER GOING BACK!! WORTHLESS!!!! read more

Although fun for the kids it's not so fun on the wallet. We didn't try the food or drinks so I'm not sure what you'd expect there. The reason I gave this place only one star is because they have some serious plumbing issues. Once you start to walk back towards this game room the odor creeps up on you. If you need to use the restroom you are choked out by the odor. It is not the normal run of the mill Aunt Sally had too much hot sauce on her taco, this is coming from the bowels of Satan. Disgusting!! read more

Food tasted good but the service was super slow. They need more staff. The place was dirty with uncleared tables. Also, a lot of the games were out of order or took my points and didn't work. read more

The food is average but the wait is ridiculous. I have never been here when it was busy (early afternoon) but still have to wait a ridiculous amount of time for our food. Granted, we come here for our daughter to have fun with the games but we are still paying a fair amount for the food. Also, the kids menu could use some work (more choices). read more

We had seven 12yr. olds here for a birthday party today. The food was great for all of the adults and the kids had a great time!

Food was very good. The server had some trouble with a party of 14. But they should have giving us 2 servers. But she was nice and did her best. How ever my wife got her order mixed up and they brought something similar in name but way different in products lol in the end food was good and every one had a good time read more