I've been to Dave & Buster's before and after the 2012 remodel and strangely enough, the better experiences came prior to renovations. The main downfall I've noticed is with the restaurant portion of the business. Fifteen friends and I came to have dinner and celebrate a birthday. Sure, it's a lot of people, but D&B should have been able to handle our group... right? As we arrived, we were seated in a large booth in the sports bar section of the restaurant. We were hoping to be sat in the more intimate restaurant side, but the hostess insisted we could only fit in the sports bar. Only half of our group fit on the booth side and not a single chair was available to place across the table to create aisle seating. Half of our group stood around for about 20 minutes before a manager showed up to remedy the situation. Later, I noticed barely anyone sitting in the restaurant side; I wonder what the issue was? We ordered drinks. As the waitress worked her way down the table, she skipped over two of us completely. I flagged her down when she returned with others' beverages and was ignored. When we eventually ordered, my frozen margarita tasted more like a sno-cone than an alcoholic beverage and was too thick to suck through the straw. The waters we asked for at the same time didn't arrive until our entrees showed up. For my main, I ordered the Nacho Mountain, which was more like a nacho mountain of lies. For $10.00, the chips greatly outnumbered the toppings and there was no queso cheese. It's nachos - you have to have cheese! Half way through my plate, I pulled a long, curly hair from my food. Fortunately, the waitress remedied the problem and didn't charge me for my entree. As dinner came to a close, the check situation was chaos. Some people paid individually, some as couples. Barely anyone had the correct bill, with items listed for people sitting at the opposite ends of the table, or additional drinks or appetizers tacked on. I had to send my bill back three times to be corrected. I understand how hectic it is for a single server to handle a large party, but a little organization when writing down orders could have prevented this. Over on the games side, the evening got better. We played after 10:00, which is when adults only gaming begins. The trivia game is by far my favorite and was a blast to play with our large group. Fast & The Furious racing reminded me of my favorite old school arcade game, Cruisin' USA. The voices and car options were even the same! The gigantic Connect Four, four player Pacman, and four player air hockey topped the list, as did the Star Wars pod racing game. The old school carnival games were fun too, like ski ball, squirt gun races, and the roll-a-ball horse races. At the end of the night, our group had pulled together 5,800 tickets for our birthday boy, who picked out a giant, create your own message LCD screen from the gift shop. I've always been more fond of tokens and classic arcade games over the new point cards and flashy games, but Dave & Buster's entertainment has grown on me. It still makes me raise an eyebrow at how games went from costing 2 tokens to 4.3 credits. The credits to dollars ratio has definitely inflated since my youth, with the average game costing $2.00 per play. ($1.00 buys 3 credits.) Despite the dismal service at the restaurant, I had fun celebrating in the arcade with my friends. Aesthetically, the remodel looks great, but I would suggest working with the sports bar staff to improve customer experience. Side note: D&B needs to add prices to their drink menu. DRINKS: $9.00 Margaritas, $7.00 Mojitos, $7.00 Long Islands FOOD: $10.00 appetizers, $15.00 entrees GAMES: Get the $30.00 points card and do the $3.00 upgrade package. It gives you an adequate amount of bonus points considering $1.00 only buys 3 points. This should keep you entertained for two hours. POWER CARD (points card): $10 = 48 points = $0.21 per point $12 = 60 points = $0.20 per point $20 = 100 points = $0.20 per point $23 = 125 points = $0.19 per point $25 = 135 points = $0.19 per point $28 = 170 points = $0.17 per point ** $30 = 200 points = $0.15 per point ** BEST VALUE ** $33 = 250 points = $0.13 per point $50 = 300 points = $0.17 per point $53 = 375 points = $0.14 per point $75 = 550 points = $0.14 per point $100 = 750 points = $0.13 per point read more

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I have never experienced service this terrible in my life. My husband and I are actually still in shock today and keep thinking that maybe we were on a hidden camera show. Our waitress was the most unprofessional, ignorant human I have ever met. She wore a plastic chicken leg around her neck and started off telling us that she wears that so when someone tries to leave her a bad review on Yelp that the manager won't take the review seriously because no one is crazy enough to wear a chicken leg around their neck...we have no idea what that means but after she told that story it took her almost an hour to come back and take our food order, no joke, an hour! No apologies and then took part of our tables' order and left without taking the last two people at our table. They had to go find her and again no apology. Our food did come out quickly but almost all of it was wrong. My husband asked twice for no mushrooms and his meal came loaded with them and my children were both given the wrong wing sauce. As she was delivering our food she noticed the table next to us had left ( I don't blame them) and started loudly cussing about it in front of multiple children at our table. She called someone a bitch right as she leaned over me to put my plate down . My husband asked for a new meal without mushrooms and it took forever to come out. When we got our bill they charged us for both of my husband's sandwiches, even the one covered in mushrooms. We finally had to get a manager to ask about our bill because our waitress had disappeared. She literally never came back once to our table after she brought our food. The other people in our parties were told their checks were not in the system and they didn't have to pay. This lady should not be working with the public and completely ruined our experience after paying over $200 for games. Some kind of discount or something would have been nice for the manager to offer considering how terrible the service was. Hopefully this lady is let go or put in a position where she doesn't deal with people. read more

Food was raw and disgusting. Food options were limited. If I could give 0 stars I would read more

Dave & Buster's Springdale - Cincinnati - Chicken tenders - Arcades Near Me - Springdale, Ohio

It has been a good 12 years since I have been to a Dave and Buster's. We went last night for a congratulations celebration. Dave and Buster's is huge. If you are not sure where you are going, I suggest stopping at the front desk. They were friendly, and can help with anything. There are private room, the restaurant, gaming area and bars. A rewards program is available. It is an app, that may be signed up for before arriving. We were told it may only be signed up for on a phone/ online, not with reception. Our party ended up being thirteen people. We walked up to the restaurant at 7:15pm, on a Friday night, and they had us seated in about 5 minutes. We had not made reservations, and I am not sure if they are available. The decor of the restaurant was more upscale than I was expecting. I was expecting more of a Buffalo Wild Wings. The decor made the night seem a little nicer. Our server was easygoing and fun. He had no problems keeping up with a larger group. For me, the food is where they fell short. My Crispy Nashville Style Hot Chicken was anything but. It looked as if the breading had been peeled off the chicken. What remained was a soggy, flour like film on top. Chicken was dry. I think they were biscuits on top of the chicken. They had the texture of cupcakes. The sides were there. My husband's Cabo chicken was dry as well. One of the children's burgers was dry. On the flip side. Anyone in our party who ordered an appetizer as an entree loved what they had. If we go back, I will probably go that route. I am wondering if two different parts of the kitchen prepare appetizers and entrees. The quality was night and day. Lots of games. Money is put on a reusable card. All the games take an odd number of credits, for example 9.6, so there will always be a small remaining balance on the card. The card also keeps track of any tickets won on a game. Physical tickets are only dispensed if you have a problem with a game and one of the employees has to give you a free game. That happened once in our case. The employee was quick to help. There are various promotions that give you additional credits based on how much you spend. They also have a happy hour game time. I believe it is only on weekdays but I could be wrong. No prize counter here. There is an entire little store of prizes. We had lots of fun on our visit. The restaurant wasn't pushing us out, and they told us that we could take our drinks into the gaming area as we were paying. Service was great. Prices on food were decent. If I order an appetizer as an entree I have a feeling this would be a 4 start review. Unfortunately, those of us who ordered entrees were underwhelmed with our food. We will probably give them another shot sometime in the future. read more

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A great selection of games and the drink servers/bar tender is always nice and friendly... but.. my biggest complaint is how unfriendly and clueless some of the employees that work the front desk as soon as you come in the building can be. About 6 months ago we came in and a young lady working the front told us we needed to buy the chargeable game cards to even play the pool or shuffle board game.. which I thought it was weird because in the past that's not how it was done. We asked her again and she said "that's correct" so we went with it. only for her to tell us we couldn't when we went to pay haha! I then asked for a manager and she told us they weren't there at this moment in time.. really? I went ahead and paid and just figured id use the extra card another time or give it to a friend. the girl then tells me it's her first day and that she apologizes.. I just let it go. Well we came back for the first time since then on Tuesday and when we went to get another card we went to enroll in there rewards program and it wouldn't let us because one of the computers were down. I went up front so they would do it there and the lady snaps and says "what are you talking about? I don't know what that is" I explain to her what it was and this was her exact words "OH! yeah that's not even worth bothering about because you don't get that extra $10 until a week later". Haha! I'm thinking we will go somewhere else from now on. read more

First time here....Last time here! Service is ridiculously slow! Took 30 minutes for someone to take our order, another 30 to get 2 ceasar salads and water. The waiter never returned to offer refills. Over an hour after getting our food he finally brought the bill, but it was someone else's! Waited another 10-15 minutes to get the correct bill. The salads were watery and bland. They tasted like what you would get pre-packaged from Speedway! read more

My family and I always have a good time at Dave & Busters. Dave & Busters is the place to go and be a big kid while letting the kids have fun. We all love to play games, and my husband and I will play some of the competition games. My daughter loves to run from machine to machine and swipe the card to play games. We always have fun. They also have pretty good food. One of the times we went, we ordered food. We ordered the Trio Dip, Chicken Quesadillas, and Kid's Chicken Tenders. The Trio Dip was very good. It consisted of Gauc, Cheese Dip, and Bean Dip. The Cheese dip has meat in it which added a nice flavor. All three dips were very good and each lent a different flavor. The quesadillas were also good. I love a good quesadilla. Chicken and cheese between two tortillas with sour cream and salsa.. oh yes please! I love it! The chicken tenders were ok. They were not anything special. Overall, Dave & Busters is a good place to bring a family for a fun family outing, good times, and good laughs! It's always a hit with my family and time well spent! read more

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This place has really gone down. Its way over priced compared to all the other activities in the area for kids to do. Some games were not working, the selection of toys for the kids are just way over ticketed. The food is ok but definitely some items are overpriced. The silverware is no longer silver. The napkins will scratch your skin so don't try using them. We are just burnt out with the low scale, high priced entertainment. No more then 2 stars for me. read more

We had issues with many machines in the game room. Staff was quick to fix issues for the most part. The food was nice and hot. Service for dinner was great and didnt have to wait long for refills or other requested items. The kids had a great time and enjoyed their food (). I would have to say that the Florence location seems smaller but better with the number of games in working order. read more

Dave & Buster's Springdale - Cincinnati - Arcades Near Me - Springdale, Ohio

They have great food, unfortunately the service is less than desirable. I've been here even when they aren't busy and still had bad service. Don't sit in the are with the large screen televisions unless you want cold food. read more

There was some gnats at our table, our server was nice but once the for came she disappeared for a while. read more

Dave & Buster's Springdale - Cincinnati - Short rib Mac & cheese stack! Very good but the Mac & cheese was a little dry. - Arcades Near Me - Springdale, Ohio

The worst service from the restaurant to the bar to the front desk. No management watching the crowds at all!!

First we enjoyed a nice meal together in this rich wood setting with tall ceilings. It was really nice. I had the peppercorn New York Strip topped with herbed boursin cheese - wow, tender and divine. The chef knows how to cook. Then sorta funny how you walk into the next room with Ms Pac Man, and 5 million games (well I might have exaggerated). I'm not much of a gamer, but Chris talked me into playing a few gun games (I do like guns). There was one that felt like a machine gun in your hand. It was so fun to play. I walked away feeling quite content. read more

Dave & Buster's Springdale - Cincinnati - Arcades Near Me - Springdale, Ohio

I want so badly to give more than 2 stars. Being such a busy night I fully expected it to be crazy, normally service was a bit slower and that was totally fine, however I did not account for how rude and inattentive our server was during the dining portion of our night. while being sat by the hostess , our waitress was at a table across from us complaining about having to work( cool I get it work sucks sometimes, we have all been there, but saying that in front of guest is a big no no). She proceeded to come over and ask for our drink orders, we had already ordered drinks at the bar but it was soo busy so I just ordered my safe rum an coke drink, I didn't really have a chance to look at the menu or the beer taps. This being said I asked the waitress what beers they had on tap because I couldn't find a list anywhere and before I could even finish she responded very rudely " same ones at the bar, there are 56 on tap I'm not naming them all" so I just didn't order a drink even though I wanted one. After she brought us our waters we didn't see her again for a good 15 min, she came To get our food order was quick and prompt during this portion. We didn't see her again for the rest of the evening except to ask for our check. We didn't have silverware when our food arrived which again I get it, busy night stuff happens. it took a min for another server to run and get some for us. the food itself was great and the experience with the games were nice. I've worked in restaurant management for several years and believe me I know we all have bad days, I know busy days like this can be dreadful, I know mistakes happen, however I don't believe there is any excuse for being rude to paying guest because your unhappy that you have to work. I will be back in the future and hope for a much better experience! read more

We had a meal of many appetizers and they were all wonderful. Our waitress was attentive without being overbearing. The games were entertaining. It was difficult having a conversation at the table since we were seated in the gaming area but we knew this. The kids drinks were fun and colorful. read more

Dave & Buster's Springdale - Cincinnati - Arcades Near Me - Springdale, Ohio

My daughter was home from college so wanted to do something fun. We drove an hour to get to this place. Got there told them our names. Told us it would 20 min wait. No problem. An hour and 5 mins later we finally asK how much longer she says another 20 mins. We're all starved by this point. We finally get seated and waiter was prompt with drinks and stuff. We order food comes out and my husband and daughters is raw. My daughters was bright pink. They instantly looose their appetite. Son got ribs couldn't eat more then half of it bc it was liiterallu all fat. Waiter took of the bill but we alleft unhappy and out $160 for dinner that 3 out 7 family members of didn't even wnjoy. We were so over it at hay point we didn't even stay to play games. I'll never go back there. read more

I only wish I could give negative stars. I'm sitting here at said restaurant. It took them 90 minutes to fulfil my WATER request. I was here with my family of 8. We were seated at 2:45. It took over 2 hours before we ate. When I finally got the small medium cooked sirloin I ordered it was very well down. Its unfortunate I have new sandals. I could have used said steak at least to re-sole my Birkenstoks. I regret not leaving after waiting 2 hours for my meal. My wife was talking to the manager as I was walking out the door. I'd rather have my $170 and ate at Popeyes or Goldstar. We drove over 2 hours to watch the Reds. It was raining so hard we all agreed that it would be better to watch from the friendly confines of Dave & Busters. Two days later.... I always wait a few days until I post a mean review to see if I've cooled down.. I haven't. read more

Definitely one of my favorite places! I took my staff out for a fun day and gave them each $20 to blow playing games together. This is a great place to bring your staff for some team building, or for just some good old competition. Two of my staff left with a giant stuffed animal from the claw game, which were top quality stuffed animals -- not like the ones you might win at the fair. The basketball shooting was a big hit with the men as well as all the shooting games. A few of my staff enjoyed the chocolate cake after playing the games. The staff at Dave & Buster's was attentive and friendly. I highly recommend this place! read more

Me and my family went to D&B yesterday, for easter. We sat down at a table and waited about fifteen minutes, no one acknowledged us so we went up to the bar and respectfully asked to be waited on, they told us to wait a moment and they'd be right with us. Fifteen more minutes went by, no service. We went up to the bar again, this time asking a different person for service. We got the same answer, wait a moment and someone would be right with us. An hour in total goes by and we haven't even been acknowledged by the servers. I understand it was easter but they weren't busy, at all. They had multiple servers on the floor and no one gave us any service. We ended up leaving after an hour because we got 0 service, absolutely love D&B but this was a terrible experience. read more

I don't get here as much as I would like but I have a secret, they actually have pretty decent food! My family ventured up here for Father's Day as my Dad is a huge pool, shuffleboard guy and we had so much fun! We rented the shuffleboard table and the pool table out, and had some drinks. A great way to end the weekend. We didn't play games this time, but I have in the past and it is fun to get out of the house and do something different. They have recently undergone a huge renovation. It used to be more family focused, now the atmosphere is really modern, sleek, and almost hotel, club like. Everything is always really clean here. My only complaint is the drinks--I would totally recommend just going with a mixed drink here and avoid the cocktails. The cocktails I had were not strong at all and actually I ordered a pina colada that had no alcohol at all in it! Not sure what happened there. The prices are a little crazy too. Overall the pros, outweigh the cons. Not a place I would go to every day but super fun place to go for a special occaision, or as a way to get out and do something different. read more

I always used to think of Dave & Buster's as an "adult arcade," and that's essentially how they advertise, right? All of their ads are a bunch of good looking people in their 20's drinking fancy cocktails and playing shooting games and having a great time....But that is not what I experienced last Wednesday. For all you adults out there without kids....Please avoid D&B on Wednesday. Wednesday, apparently, is half-price game night and it is SWARMING with children. Maybe it's my fault for coming here in the middle of summer, but what can you do...Getting a game card was a hassle, I had to wait to play, and by the end I had a headache. Even with half-price gaming, it was not worth it. I was here for a corporate event, and they ordered the taco bar for our group of about 40 people. The food was better than expected, but nothing overwhelming. They've renovated this location, so it looks nice and new on the inside. The area near the pool tables was nice, and there were a lot of pool tables available. However, it doesn't look like they renovated the bathrooms or the gaming area. The bathrooms were absolutely disgusting....Like, I have seen cleaner bathrooms in sports arenas. It was awful. Overall, with 16-Bit open now in OTR, there are definitely better options for adult arcades near downtown. I don't think I will be coming back to D&B anytime soon. read more

Most expensive crappy service of any place I've ordered APPETIZERS. Drinks are outrageously priced and watered down or full of mix. Terrible. We will never even consider going back. read more

Dave and Buster's is a fun place to take a group or a date. The key thing is to have an open mind. A lot of people pass on this place because they don't like video games or arcades. But that's the wrong attitude. There is something for everyone from kids to adults. The food is good, but nothing spectacular. The prices are a little high considering that fact. But the real draw is the fun games anyhow. There are so many different types of games that you're sure to find something you like. I would recommend avoiding the Friday and Saturday night crowds if it is your first time going. It can be overwhelming and a little confusing at first. read more

I enjoy the food and atmosphere at Dave & Buster's. It is a great way to spend an evening every once in a while. The eat & play combo is by far the best deal on the menu, so I'd suggest getting that. Pro tips: -Go on Wednesday when all the games are half off. It's a much better value. -They won't accept coupons (like buy $10 game play, get $10 game play) on Wednesdays though, so it's not ideal. You can go another day to use the coupon and then bring your power card back on a Wednesday. read more

My kids love this joint. It's like crack. I can't get enough of it and insist we go every single time we visit Cincinnati. So will your kids love it? Heck yeah. Will your wallet like it? Shoot no. So here's the rundown, they say it is better for you to eat a meal because the game cards are cheaper. This is true. The restaurant give you discount game cards for purchasing meals. There are a few options to power charge your card for gameplay. We always take a vantage of this option because in the long run it does save you a few bucks. Especially when you have more than one child playing. We've never had poor service, but the more crowded it is you can expect your service to be slow. The restaurant is really large and it takes the servers time to move back-and-forth from the kitchen to your table. The food is decent, what you would expect from a bar type restaurant. Lots of options but simple and typical fare. We are a family of four, we purchased the meal deals that got us $20 game cards for our two kids. We purchased from a list of meals that offer the deal. This along with our meals of chicken tenders, Philly cheesesteak, two kids meals, one kids milkshake and four beers cost us over $100. This is not a place you want to visit on a regular basis, we make it for special occasions due to the amount of money we lay down. So to the important part for the kids,the games and prizes. They have made it so that tickets go automatically onto your card which is a great feature not having to keep up with tickets. There are lots of games to play for all ages including adults so we entertained ourselves too. My children have never left empty-handed, some games give you very little tickets but others can be very rewarding. I suggest you walk around a couple times and watch before your kids play to get a feel for the room. They have a great prize room with lots of choices and a bar right in the middle of the play area for the adults :-). read more

Dave & Busters builds fun around the tripod concept of "Eat/Drink/Play", and one would assume that a deviation from this foundation would lead to your fun falling sideways. You don't want your fun all broken in the dirt, now do you? The problem comes when you need to enlist a Dave & Busters employee to assist in your construction of your fun tripod. Playing is easily done without their help, and can be really fun. Drinking, while overpriced, can be easily achieved be simply going to any one of their bars. Eating is where things start getting unbalanced. I was there with a group of people, and we were one of three tables actually sitting down to eat. We were brought food for the other two tables, yet ours was no where to be found.. just like our waiter. When all of the drinks, all of the chips, and all of the magical trinkets in the land are empty and awaiting Brad to return to fill them up, it sends a tremor that shakes your play/drink duopod to its core. read more

Game part was fine. $2 activation on game card is a little ridiculous. It was the service in restaurant that was awful. We sat for 15 minutes at 3 pm (so not remotely busy) before we saw a server. Busser at a table next to us ended up being our server-Seth, but never said a word. All he had to do was say, just a sec. Somehow my son's shake was served well before our drinks, without whipped cream. Drinks came out, one was only half full. Sent him to fill it. Server took his sweet time for everything. Appetizer came out fine, only because the expediter served it. Bill came, $34+ change. Had a gift card for $17. Used credit card for balance. Slip came back for $72+ change. When we said something, he looked at us like we were lying. He finally corrected it. Can't imagine eating lunch or dinner with Seth as our server. Slower than dirt. His slowness, ruined our experience. read more

I went here for a birthday party and the service was slow but the food was yummy. Who doesn't like games. I thought there were a nice variety of games and really enjoyed the atmosphere. Great for adults, children and families. Our group was large and diverse and they were able to meet our needs. Could be a great spot for corporate events as well. read more

I've been to one Dave & Busters before years ago in Tampa, FL just for drinks with a friend, so I wasn't sure what to expect for the gaming sides of things. When we arrived the front desk advised that if we were doing food and play that the server could help us with that. We went into the back gaming area and stood by the tables and waited for a server. When one came she advised that we could sit anywhere. We had two children with us a 12 yr old boy and a 15 yr old boy. After going over the play cards with our waitress we decided to ordered two meals that came with a $20 play card and then we supercharged the play card for an extra $3 each. Supercharge gave an extra 25% of tokens. So you do save some money by getting the food with the play card, that is if you can find meals you like from the food and play options available. The boys had a cheeseburger quesadilla and chicken fingers and fries, which they liked and two grape candy chill drinks. My boyfriend had the Nashville chicken (which came with two boneless chicken breasts, mashed potatoes, cheese sauce, creamed spinach and two small biscuits), which he felt was a plate of individual items that didn't work well together. I had the dynamite fried shrimp (it came with butterfly shrimp, garlic mashed potatoes and fried green beans) which I quite enjoyed. I was surprised by the variety of menu options. I also had a glass of Prosecco which was $8.29. Happy Hour starts at 4pm so I later had a ProseccoRita for half price $5 (a much better deal than the first drink) and got the bananas foster pie to go (we both liked that). We were there from about 4pm-6pm. We ended up reloading each card with another $15. They played on both sides (one side has games that give you tickets for prizes and the other side has other games that you don't get tickets for). We all enjoyed ourselves and it wasn't very busy either, as we were leaving there was a line forming at the door so it looked as though it would be busier into the evening on a Friday night. We spent about $160 for play cards, food and gratuity. read more

Dave & Buster's Springdale - Cincinnati - Dynamite Fried Shrimp (includes garlic mashed potatoes, fried green beans and bang bang sauce) - Arcades Near Me - Springdale, Ohio

I have been to multiple Dave and Busters and this one is by far the biggest and best one! Even the New York City one pales in comparison. Biggest pro about this place is the size, their are so many games it's crazy! Now I'm old school and I was going to this place when they still had the Mech Pods (If you know what I'm talking about you are super lucky!). This is also a great place to take a date! A great date idea is go around to each ticket game and you each get 1-2 turns to win more tickets, whoever wins more tickets gets 1 point and you play to 10. read more

Came for a new giant Super Mario plush we noticed two days ago at a D&B in Cleveland. (My 8 year old son is a super Mario fanatic). Started out asking about a military discount (got offered 10 dollars free play and an extemporaneous, snide complaint from the cashier about how "some people" try to get a military discount for "everyone" and that "we aren't trying to give a discount for a whole military family.") Okay. Fine. I was just asking because the other two D&Bs I've gone to give a 20 percent discount on all food and play purchases. Not trying to start anything. Went to dinner. The server was good although the food left a lot to be desired (but naturally we weren't expecting much). At least we didn't have to wait an hour for a server like we did last time we came. Then, we went to the prize area so we could set our goal. Asked one employee "how much is the Mario?" First employee: no clue. So we asked a second employee: "8000 tickets" was the reply. Target set. Played the slots, er, arcade games for about an hour and a half (5 people, 5 cards). Endured a few nonworking games that deducted play, but didn't start their respective game sequences; other than that: good times all around. Finally, time to cash out. We stand in a 10 minute prize redemption line. Get to the front, Tally up all our cards, "11,000 tickets." Then confidently ask for the giant, space-consuming, annoyingly gargantuan Mario plush toy hanging up on display: an annoyance for any parent, and an 8-year-old super Mario superfan's heart's content. After a confused exchange between the two employees on how to get it down (a long stick, a ladder were just two of the ideas I was able to immediately come up with--and I wasn't even on the clock), they resolved to call the manager. While we were standing at the register, the dude came around "from the back" and told the employee who was manning the register that the Mario could not be sold until tomorrow because they just got the shipment. Then, he walked away. Yep. A volte-face and he goose-stepped away. Didn't even acknowledge us. No apology. Okay. Now I'm a little annoyed. Not least because of the couple hundy we spent working for that damn plush (not that our filial superfan has need of any additional Mario stuffed toys given that he has over 50, but that's beside the point). Now wait a minute. "Will you call that manager back here please?" Reply: "Oh he's gone, he's probably already in the back." (I stare back, unamused.) "Do you mind just trying?" The manager--with a look of annoyance commensurate only with my own growing annoyance at this whole debacle--returns with a giant Mario plush presumably "from the back." He proceeds to tell the employee not to sell it for "less than fifteen thousand" and again, without acknowledging us, turns around and walks away. At this point, my annoyance has turned to a mixture of apathy at the thought of wasting anymore time and anger which could only be discharged through the disgruntled use of social media (it was an uneven mixture, the anger part being the greater portion). We leave. My poor son takes it like a man. A better man than I apparently. "It's just a toy" he says in the car. And maybe he took it better than I, but when you know there's something unique that will make your usually melancholy third grader happy and you centered an entire night of his spring break and your vacation around it (and you're stationed at a military base three states away from him and only get to see him less than once a month), it kind of pisses one off, as it were. I didn't get the impression that most of the staff at the Cincinnati D&B cared about their customers or their jobs, but maybe, just maybe someone will read this and DM me or call me (419-215-1717) to rectify this. Mistakes happen. Customers have bad experiences and complain unreasonably. But this is not one of those complaints. I can say, make it better for us, and we'll be your biggest fans. (And we also have been know to write positive reviews). Update: long time to make an update to this. But after the above review Jason from management called me and made it all right. We got the Mario and will continue to patronize D&B. Changing this to four stars. Thanks Dave and Busters. read more

Food was good, game play was okay. My husband and I took our 9 yr old for some much needed time without his infant brother. After we ate ($55) which I thought was kind of high for 2 appetizers, a salad and kids pasta with butter. We played (thankfully I had a coupon for a free $20 in game play, when you buy $20), so I bought $40 and then got an additional $20 free. Which is pretty good since a few of the games ate our "tokens". After 30 min, the $60 of play was over and I added another $30. Overall, my son had fun which was great however, spending $125 seems like a ripoff and that was even with a coupon! read more

Here to visit family and friends and stopped in tonight ( Tuesday night around 7pm). It was not crowded. Three of us sat at a table and after quite a while a waitress came over and asked if we we were ordering food We said. I thank you we would like to order drinks. She turned away said nothing. We assumed she told the bartender. But apparently not. We waited for 14 minutes and were totally ignored. There were 2 people at the entire bar and only 1 table occupied. Completely unacceptable and rude NO EXCUSE for being rude ! I'd give zero stars if it was an option .... read more

It's fun to take kids for the games. The food is butt-awful, and expensive to boot. If you're looking for an afternoon of paying $50 to win a $3 stuffed bear, this is the place for you. the food was so greasy and nasty that my house smelled like farts for hours. read more

Unless you are from the hood & have connections with the staff here, do not go here. We went on a Saturday night with our 2 1/2 year old son around 8 pm because we wanted to just have fun. When we got there, it was super busy (that was expected). We went to the hostess stand like the signs said to do and there was no hostess there. Just a bunch of people standing around, bumping into each other. About 10 minutes later, a staff member showed up. We asked if it was open seating in the game area and he said yes. We wanted to order food and play games at the same time (It is very hard keeping a toddler that is hungry and tired contained). So we went over to the game area. We walked around and looked for a table , some were open with closed signs on them (COVID) and we asked a staff member , should we be seated or do we just seat ourselves ? She said just seat yourself and pointed at an open table. So we sat down. My son and his father went to play games while i waited on a server to come take our order. About 15 minutes later, no one had come by. My husband asks, have you ordered yet? I said no , no one has even acknowledged me yet. So he finds someone and asks can we put in our order. The guy says, you can't sit at this table because of social distancing guidelines. Meanwhile, every seat around us had people sitting in them. So we asked why this one table out of probably 9 couldnt be sat at? He stumbled over his words and refused to wait on us. So we got up, went back to the hostess stand and waited another 10 min for someone to come to the hostess stand. Once again , once he finally came over there he said it was an hour to two hour wait. So we left. We were starving and just wanted to eat at this point. We went across the street to Chili's and ate but in lrder to play games you have to load atleast $35 worth of chips onto a card. So we went back afterwards to try to use up all the chips we had to buy to play games. This was probably an hour later . We walk in the game room, i went to the bar area to order a glass of wine and to my surprise, that same table that we were refused service at had a group sitting there and that same jack ass server was serving them. So as I waited to order a drink from the bar, i made eye contact with this idiot and said, "i thought that table was closed". once again he stumbled over his words and says i dont even care and walked away. The bartender, kind of a Cardi B wanna be ignores me until exactly 10:01 and i ask for a pinot nior and as she is pouring drinks for others says its past 10, no more drinks and walks away. I come from a serving and bartending background in college and i would never in a million years treat a paying customer this way. So again, unless you are from the hood because that place was run rampit with no class and you have connections to the staff, because they seem to only favor a certain type, then do not go there. You will waste your time and money. read more

[This is part of a set of reviews covering establishments my family and I encountered while taking a road trip to Cincinnati.] I was here at 11:30 on a Saturday and there was no one, NO ONE around. I couldn't believe it. Lunch time on a Saturday? I thought this place would be packed. But the restaurants were empty, and there were only a few people in the arcade. This place is very cool. Much like the Jillian's that used to be at MOA. We got their $24 Eat and Play combo that got us a $20 card and decent entree to share before we went to have a "real" lunch. It was perfect for an hour of fun for two adults, and 8 year old, and a 3 year old. They had many of the classic games like skee ball, basketball shooting, and even a shooting gallery. They had a lot of games for little kids, and really wild, advanced graphic games like hyper-bowling where you have a track-ball like bowling ball to control a bowling ball through buildings to hit the pins. On the Saturday we were supposed to leave town, my wife got sick and we went looking for something to do. Hitting Dave and Busters for an hour or two was perfect to occupy the kids and give my wife some rest. read more

I considered it a sign of maturity when I graduated from Chuckie Cheese for my twenty-fifth birthday to Dave & Buster's for my thirty-fifth birthday. What's not to love about forgetting your worries for a bit while you play Skee Ball and save up tickets to redeem at the gift shop? In addition to the ticket games, there are arcade games (both new and classic), air hockey, and other games of skill. The food is actually better than I would have expected and the restaurant offers a good deal for dinner and game credit. read more

This is my second time coming to D&B, the first time when I was visiting Georgia and I am NEVER let down! The eat and play combo is the best thing since sliced bread! Okay, maybe not, but it is pretty amazing. The food was really good and the drinks are better. Kudos to the bartender of the evening! Our server reminded me of Jack from Will and Grace, HE WAS AMAZING!!!!!! Very sociable and knowledgeable of the products. I had the nachos and they were really good--they would have been perfect i they had more cheese on them! I had a SnoBall )or whatever its called) for my drink and it tasted just like a snowball which was good because you could not fast (or smell) the alcohol in it. The games...oh my where do I begin??!!? I just about played them all. I did not find one bad thing about the games lol. D&B is a great place to go just to unwind with friends and family and just forget about the hustle and bustle of everyday life. It is kid friendly, but I think adults do it wayyyyy better!!!!! read more

Dave and Busters for a long time has been a favorite of mine. The atmosphere really makes the place.... And POOF! The atmosphere is gone. After the remodel, the place has become extrodinarilly ugly, and it's just depressing coming back here knowing it's lost it's flare. Yeah, they still have games, the food's... Well, OK, but that new logo for starters is just stupid. The old logo is ICONIC. They as they could say: "busted" it. They put in ugly new seats clashing with the old, more attractive ones, but most of all, they got rid of those ceiling fans. Those were really neat, and a little thing that really made the place. Now it's gone... Good job Dave and Busters, you've changed... And like many other places who change drastically -people hate it. read more

Dave & Buster's Springdale - Cincinnati - Arcades Near Me - Springdale, Ohio

Games were fun, if they all worked. Youd think the extravagant prices and fees for everything would go to providing the guests with working games. Food was incredible! It was really good. Our service was not so good. The waiter was new and it was understandable that he would be nervous and not familiar with everything. But we were greeted with a disinterested attitude. He didnt seem to like his job, his effort to make sure our table was satisfied was bad. And when it was time to pay the check, we waited over 30 minutes. We then just went to the bar to pay, and the bartender was snobby and rude as well. read more