Marcus was very helpful and is a showed great customer service, One of the games broke down and I went to get one of the employees to help with the situation and Marcus came over and fixed the game right away he was more than happy to help me and my friends whatever he is getting paid isn't enough he deserves more for the type of customer service he provided, read more

I decided to take my son here during spring break. We went on a Wednesday,I had saw on line Games were 1/2 off. I saw no signage at the establishment advertising this, so unsure if that was the case. They did have this 90 minute unlimited meal & play deal that we got. It don't think all games were included, but my son and I were able to beat the whole Halo game during this time and also had time to eat and play some other games. It was fun, the food okay, it's kinda of a pricey place.. but you kinda know that going in. Overall we had a good experience read more

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I've never met someone with so much energy and enthusiasm as Shakespeare! You can truly tell he loves his job and cares so much about the people in the community. He brings the joy into service! He will always have me as a customer! read more

Dave & Buster's is always on top of our list for date nights when we're looking for something outside of dressing up and sitting down. This year specifically my husband and I went for my 23 birthday.. and it was phenomenal!! Due to the fact that it was on a Thursday and we went before 12 PM. It wasn't a lot of traffic going on so we literally did not have to wait at any game station. Instead of going to a worker yourself you're now able to go to an automatic machine and get your cards charged or get new ones. If you don't have any, which I find so convenient. They also have dipping dots machine if you love ice cream and want something new which I tried for the first time and thought it was so cool! To end our night we had burgers and fries, which I must say was a 10 out of 10 after running up and down and playing all of those games. Like I said, Dave & Buster's isn't new to our date night, but they definitely find a way to upscale the experience every single time we attend read more

Dave & Buster's Columbia - Getting our new game cards from the machine.. - Arcades Near Me - Columbia, South Carolina

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Terrible service and wait times. The lack of staff needs to be resolved to even make this place somewhat acceptable to even have a group event. Making a reservation is basically a waste of time especially if you aren't the correct demographic, if you catch my drift. The games that don't work still take your credits even if you don't get to actually play. The tickets to prizes is a joke. This place is literally just far from being worth an experience anymore. Don't waste your time. read more

The ambiance for a sports fan is good. Open atmosphere lots of TVs. Service was mid. Everyone was overall friendly but nothing past that. It seemed like they could take it or leave it. I ordered chicken pot stickers and I thought they were really good. Loved the sauce and the sear on them. The garlic parm brussels sprouts were nice as well. The aioli sauce was the best part of that pairing. read more

Dave & Buster's Columbia - NEW Garlic Parm Brussels Sprouts - Arcades Near Me - Columbia, South Carolina

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Harley is the best server ever! She reminded me of Ruth from the Ozark series. She was very bubbly and friendly when she introduced herself even tho everyone kept calling her Hailey (men, pfft) She was still a good sport about it. She even took videos of us taking our shots. She came to the table to check in us and cleared the table so that we had extra room when our entrees came. read more

Great place for a birthday party. Food was better than Dave and Busters in Augusta. Our waitress was great. She gas quick service and kept refills coming on drinks. This has been a go-to place with the grandchildren. read more

Dave & Buster's Columbia - Arcades Near Me - Columbia, South Carolina

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The games are fun and the people are very nice. The food...ehhh. Do not order the salads. They are not worth the price. For $20 and up, it's not enough. We are already planing what we are getting to eat when we leave. Great place to watch the game and have fun with friends though. read more

great service, kind workers, especially keith. clean establishment. i think some games need some maintenance but that's not any of the workers fault. my family and i still had lots of fun with all the games. and we are all 18+ so that's saying something read more

Worst food in the state, and the arcade is never operating. Maybe y'all should have more techs and on duty, there's only ever one person back there. On top of all that, managers don't even seem to know what to do about anything other than "here's some chips for your troubles". If this is the standard, then y'all won't be there much longer. read more

Came in to place a takeout order and after waiting an hour and checking on the status, we were advised that the kitchen was backed up. Someone went to the kitchen and only brought out half of our order. The kitchen never received the order for wings and our wait on a takeout order is completely unacceptable and communication is key to your customers. I ordered salmon and Asian blister green beans. The meal that I received was not what I ordered. And the bartender taking the orders made me feel like I was an inconvenience to them. I even specified the type of green beans that I wanted with my meal and they still made them incorrectly. My time is important and I would like to feel like a paying customer and not like an inconvenience. After waiting an hour and 15 minutes and me threatening to send the mail back someone in the kitchen was able to prepare the actual Asian green beans that are on the menu that they stated they no longer sell. A refund for our inconvenience what's not offered but they did provide fries a 299 up charge as an inconvenience. So if you have an hour and 30 minutes to wait on dinner for takeout Dave & Buster's your spot, but it's not mine! Dave and Busters this experience was a great disappointment! read more

Dave & Buster's Columbia - Arcades Near Me - Columbia, South Carolina

Food is terrible. I just had a taste for the ribs.. They taste like theyve been sitting for days.. they are hard and burned. the sliders taste like they've been sitting for a while. the fries are wilted.. DONT EAT THERE DON'T DOORDASH. JUST PLAY YOUR GAMES AND GO SOMEWHERE ELSE TO EAT. read more

I don't get on this app too often but after my recent date night experience at this particular Dave and Busters I must leave a review .. more like a WARNING! Do not waste your time, money, or energy coming to this establishment for food ! Me and my Gf came to play games and sit down for a meal , we were told that we would get a text message when our table was ready in 45 minutes while we were playing games , played for over an hour and never received a text. When we walked up to see if our table was ready the host saw that our reservation had been passed over 40 minutes ago and we never got a text so they quickly seated us but then we waited over an hour just to have to ask a waitress ourselves to get started with something to drink , after sitting another 30 minutes with numerous workers walking around and off task and no one asking for our food order I went up to the bar counter to complain about everything taking place and was pointed in the direction of a manager who was very rude, unprofessional, and uninterested in helping me get any type of service or help, it was VERY hard not to come across the counter! You've been WARNED! P.S. , after that horrible experience I was able to talk to a young man named Tyrell who was very professional and listened to all that had took place with our reservation and service ! His professionalism is the only reason me and my Gf may ever revisit! read more

Dave & Buster's Columbia - D&B Columbiana Bar - Arcades Near Me - Columbia, South Carolina

5 employees walking around, at the bar, coming and going from the bar...not one has greeted us or at least said I'll be right with you. Two customers have gotten up and left. Three more have arrived. Against my better judgement I waited. I waited. 10 minutes nothing...more walking by and no assistance. What appears to be a manager just keeps pacing. I'm just dumbfounded as to why he isn't helping, or ensuring customers are being seen. Finally, I was served. The bar tender did apologize for the wait, but in all fairness there was staff that could have assisted. I've always advocated for this establishment. We have, typically, had great experiences. But this particular night was lacking. Customer service, friendliness, all around service was poor. But we do love half price game nights and are thankful for that option on Wednesday. The restaurant side just needs to freshen up their service. read more

Enjoyable For The Whole Family, Plenty To Do. Food was Good and Not That Expensive. Will Attend Again.

Drinks: 4/5 Service: 4/5 Ambiance: 4/5 This Dave & Busters location was pretty solid, but could be stellar if they were weren't as low staffed. I'm visiting Columbia from out of town with two friends and we figured we'd swing by for a few drinks and some games. As you can see from the photos the bar area is MASSIVE. For a Sunday night there was a decent amount of us there. It did take a while for us to get our drinks, but it was most definitely not the fault of our bartender. He was excellent (I wish I caught his name, but he was the man in the Saquon Barkley Jersey.) He was moving quickly, very friendly and funny, and made excellent drinks. The wait was most definitely due to him being by himself. How can you leave a bartender by himself with a bar this massive?? Please help this poor man out, D&B! The Fresh Mojito was pretty standard. The Caribbean Luxe Long Island Iced Tea was perfectly sweet and citrusy with a delicious candy rim. Henny's Strawberry Nirvana was the real winner of the night. It was perfectly mixed and the Hennessy showed up just the right amount among the fruit purées. There is a decently large number of games to choose from. The gaming area was extremely clean and the staff grabbed empty glasses quite quickly. The only downers we're that multiple games were not functioning properly and were not labeled as such, resulting in you spending tokens on nothing. The store had a decent variety but had a few empty shelves (maybe once again from low staffing???) The worker in the store was also very friendly and helpful. read more

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Decent place to chat. Not too many games. It's the type of place you just go for a short period of time, maybe like a half hour and then bounce. read more

Dave & Buster's Columbia - Dangerous Waters Island Punch - Arcades Near Me - Columbia, South Carolina

Anytime I go to Dave & Busters with my family it's always a time to have fun, Bond, and do whatever (while fallowing the rules). Matter a fact as I'm typing this I'm heading to Dave & Busters. read more

Good chicken very well seasoned fun people good meal good shakes would recommend 10/10

Putting the "Bust" in Busters. I like to think I'm pretty impartial when it comes to reviewing and I understand the unique challenges of food and bev these days. I'll NEVER be back to this dump. 40 min for a burger and water? We were one of three tables in the place? The two tables next to us were piled with dirty dishes and half eaten plates all of which sat UNTOUCHED for the 40 min we were there while our server disappeared into the back only to reappear 10 min later empty handed. Do yourself a favor and walk next door because this place isn't worth it. They need to fix it or close. read more

Waste of money. Every machine ripped you off. If you wanted to complain, you would have spent the whole time doing so.

Update: I was impressed that Dave and Buster cares about what people says and contacted me. This went from 1 stars to 5 stars. My 56 year old wife and grand kids loved playing the games First review: My wife and grandkids came here to play game. I daw they had craft beer and thought oh cool. So i went with them. (I don't play games but love craft beer) It took forever to get the first beer. After the first beer I waited 37 minutes at this time there were only 1 couple left at the entire bar area. Glass had been empty awhile. At least he saved me money instead of getting two to three beers I got one! read more

This will probably end up being a tip. Sign up for their free rewards program. They sent me $10 in free play for my birthday. I didn't get a chance to play anything though. Was running low on time. read more

Dave & Buster's Columbia - Also, download the app, it will keep track of your cards. - Arcades Near Me - Columbia, South Carolina

I like to go in morning less crowded, How staff is always pleasant , just don't forget gaming card or you'll have to purchase another one

The waitress was great I think her name was Ashley It was so good great job Dave and busters read more

We have been to many Dave & Buster's since my grandchildren love them. Never had such bad service. We sat there for 40 minutes before we got waited on. The food took a long time as well. read more

Brian at Dave & Buster's was awesome really courteous, good customer service skills! You can tell he enjoy his job and does it for the kids experience. read more

Not a good place to work and not a real safe place for kids. Very loud. The management (outside of two managers - one being Cindy) doesn't care that employees are rude and some even break the law/rules in the establishment. Best to avoid this place and go down to the bowling alley down the road. read more

Great atmosphere always!!! This place was jumpin and the food......the food....OMG!!!! Let's just say, there's no disappointment. The drinks speak for themselves. read more

Dave & Buster's Columbia - This burger tho. OMG!!!! - Arcades Near Me - Columbia, South Carolina

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Brandi, Ronnie, Jackie and Delane (total spelling errors! Sorry!! I have bad hearing..) we're amazing employees! So friendly, helpful and kind... this honestly makes a world of a difference! Thank you! We will definitely come back read more

Dave & Buster's Columbia - Delane fixed the ski ball! - Arcades Near Me - Columbia, South Carolina

Family shopping day and we stop by Dave and buster for some Great food and fun for the family !

I wanted to stop by and give Cydney from the bar area a huge shoutout. she was the only one back there and it was CROWDED!! She was taking food and drink orders while maintaining a line to activate and load cards. She maintained friendly demeanor the entire time. Even when the lines were hectic and impatient she kept her cool. I left my ID so she was not able to serve me a drink and was so super sweet about it!! read more

TOOK OVER 50000 TICKETS FROM ME!!!! just earlier today I spent all day playing their hotwheels game and I acquired over 50000 tickets when I went to reedeem my tickets and my card was blocked then a manager with came and told me it was impossible to win the tickets I did refused me of my tickets and took and gave me 5000 back they know you can't do anything about it so they provide terrible costumer service Never returning strongly suggest others go to a much better establishment like CHUCKE-CHEESE. read more

A decently sized d&b! There's a large arcade and plenty of seating for large parties. The service was a little on the slower side, and the food took a good hour over all to come out. The nachos took about 20 minutes then 40 minutes later we were served our meals. This was shocking since we came on a weekday shortly after 11am for lunch. There was barely anyone in the seating area, so we didn't know why it was taking the long. However the food always came out pipping hot, so at least it wasn't sitting there. The waitress we had constantly checked on us, filled our drinks and apologized so many times. read more

Dave & Buster's Columbia - Nachooooss - Arcades Near Me - Columbia, South Carolina

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If a zero is possible, I would select it. This was the worst experience I had. We waited for 2 hours. Some of our food came late, cold, or not at all. I was not pleased with the quality of the food that did come out. The waitress was rude not only to my family but to the other customers as well. She did not bother to explain the delay. The manager did his best to give us a discount and apologized for the inconvenience. read more

I Decided to take a short road trip to Columbia and found that they had opened a new Dave and Busters location. I'd visited the one in Atlanta and Charlotte so I was curious to see what this location would be like. I found it was standard Dave and Busters except since they were new all of the games worked. I encountered only one malfunctioning game and advised the attendant who quickly came over and restarted the machine for my friend and I. We enjoyed games like air hockey, basket ball, skee ball, and a variety of other standard arcade games. I had fun, it was a good way to have fun while getting some physical activity in. I really wanted to try the food but their was a 30 minute wait to be seated, they explained that there was another area that was self seating, and I was welcomed to search for a seat in that area myself. After one walk thru I saw that it was full as well and I left. I didn't think a Sunday evening would be crowded but it was. I would recommend going early. Tip - on Wednesday nights they offer 1/2 price games which will save a lot. Remember that it cost $2.00 to activate a D&B card which you will need to activate and load with money in order to utilize the machines. It can get expensive and spending $ 25.00 on games is nothing I'm sure if you are traveling with children you may spend considerably more. Overall it's a fun place to spend a couple of hours. read more

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Sat at the bar. Bar staff and Keisha were great. The fight was on multiple tvs. Will definitely come back again.

Super Disappointed with the mask enforcement. They have signs throughout indicating mask are required however majority of the guest don't wear any or have the mask covering their chin :ugh: They do offer hand sanitizers along with gloves. There were so many guest, very overcrowded that we decided to leave. Management should enforce their mask policy. read more

Fun times, real nice sized spacious location, also surprised of the food options not just regular bar food but real meals...had a great time will visit again the next time we vacation in South Carolina read more

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