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    Data Photo Imaging

    5.0 (1 review)

    Data Photo Imaging Photos

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    15 years ago

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    Pro Camera Repair

    Pro Camera Repair

    2.6(46 reviews)
    0.6 miKearny Mesa
    $$$$

    This little hole in the wall in the Convoy neighborhood seems to be interested in cell phone…read moreservice like you see at every shopping center in SoCal, and not actual camera repair. It was at one time a truly pro repair shop located right on Convoy, but is no longer.

    OMG, where do I start!? I've used them prior to this with no issue but I WILL NEVER BE BACK THERE…read more COMPLETE NIGHTMARE. I called them to repair the small glass piece on the back of my iPhone 5s. My friend dropped it with the case on and it had a tiny fracture on the glass, but the phone was brand new, so she paid me to have it fixed. They said it would cost $55, but they had to order the glass piece so it would take two weeks to receive it. I waited two weeks and brought my phone in. They said it would take about an hour. I came back and great! Only to get home and find the phone won't charge, so I called them. They said to bring it back as they "forgot" to plug something in and to just bring it back. I live an hour away. So I drive it back, only to find their tech was gone for the day, so I have to leave my phone. They could have told me this. So I leave my phone over night and they completed it the next am. OH there's more... Then a few days later I realize the flash isn't working from their repair. So again I call them and they said to bring it in again as they have a 30 day warranty. Before I could bring it back for them to fix their mistake the phone started over heating and died. I took it to apple and they said it wasn't my phone per the MEID on the back plate of the 5s. ?????? SAY WHAAAT? Totally confused I showed apple the orig receipt for my phone only a few months old. They said it was a different phone. So after 3 hours on the phone with apple and a two hour appt with genius bar at apple, we figured out that Pro-Camera repair, Pro-swapped the back plate of my phone instead of replacing the glass as they told me they were going to do. My thumbprint ID still worked, so apparently they only swapped the back part. So since the phone wasn't supposed to be opened by anyone except apple. I'm out a $500 phone, 6 hours of drive time and gas to Pro-fuck up and 15 days of my life I'll never get back. Then when I take it back to ProCamera repair the tech comes out to tell me he did have my original back plate and gives it back to me. But he won't work on the phone since "someone" opened it and removed 3 pieces. Yeah that was him. He gave me the phone back, and my original back piece to the iPhone 5s. He told me to have the IT guy at my work fix it, which we have. He asked me to return the "extra" back plate. (OK right, that would be my 6th trip in there from an hour away.) UNFUKINGBELEIVABLE I will never have anyone touch my phone again except apple. Too bad I can't post pics on here.. I'd post one of the "replacement" back piece, my receipt and my middle finger.

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    Data Photo Imaging - photographystores - Updated May 2026

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