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    Dash Med Spa

    4.0 (4 reviews)
    Open 10:00 am - 7:00 pm

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    8 years ago

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    The Retreat Restorative & Aesthetic

    The Retreat Restorative & Aesthetic

    4.2
    (10 reviews)
    1.7 mi

    I don't usually write reviews, but I felt like I had to this time so others are aware of my…read moreexperience. I went in for lip filler (a full syringe) and a lip flip and paid $700. I was told the results would last a long time, but it has only been three months and the filler is already gone. That was very disappointing, especially for the price. I'm not sure what product was used, but based on my experience, I would not return. I just want to be honest so others can make an informed decision before spending their money.

    ** Im posting here because they had my Google one removed. They were probably able to because maybe…read moreit's considered a double review because I didn't have enough space to address their ridiculous response. I just saw the response to my review. RUINED MY FACE. I'm not able to add more to my original review or respond- so I will in a new review. I DID REACH OUT to yall. I sent you a video/pics and asked for my medical records just days after this happened and you IGNORED ME. You did not respond via text and never called. I waited 4 months before seeking additional treatment elsewhere. Im just supposed to live like that? And because I finally sought help, this is my fault? The medical gaslighting is abhorrent. You can see what I looked like.. the pictures are time stamped! I posted screen shots showing the dates on purpose because I knew you would try to avoid accountability. (See original review) Within days of the hyaluronidase injection, my face had lost considerable volume and I had extreme laxity. Yes, hyaluronidase is "commonly used" But first of all: you are using it OFF LABEL. That's 100% fact. And even though it does work on occasion for fillers, it should only be used in emergencies and by someone who knows what they are doing. Secondly, you were supposed to administer it with lidocaine which you didn't. That's why my face was on fire all night... It hurt so bad and that is what made me look into the product. At that point, I decided I didn't want more even though a nurse there suggested it. I texted her and said I went down a rabbit hole and I'm just going to live with the lumps left by the filler. Though in the back of my mind, I thought nothing bad was going happen to me but I also wasn't going to chance it by getting more. BOY WAS I WRONG. Y'all ruined my face and impacted my life for almost a year now. Thirdly: you are supposed to dilute it. You didn't do that. You injected full strength hyaluronidase into my face after using the wrong filler for that area and to this day you have no idea how much you injected into me. If you continue to blame me, I swear to God, I will have signs made, and I will stand outside your building. What you did might've been a mistake (one that should have happened- it was negligent at best) but how you're handling it now and since - is absolutely disgusting. The way that what should've been such a small thing has affected my life- You will never understand because you are too busy blaming me. You never ever tried to help me. You guys ignored me- so I figured I was on my own and now I'm also being blamed for going somewhere to get it fixed. UNREAL. I sent you videos and pictures on May 27 2023. The day prior I requested my medical records-- I was IGNORED for both. This was within days of the incident. I didn't reach back out to you until February 20, 2024 when doctors wanted to see exactly what you did. At that time you responded with a piece of paper that I'm pretty sure you filled out the day I asked. To misrepresent in your response to my original review that I waited until February 2024 to address my concerns or ask for my records is a blatant lie. But even if I had, to avoid conflict, it doesn't change what happened. But I 100% reached out to you guys several times and was ignored. Update: Google reinstated both reviews. And good for them. What is the point of having a review system if it can be manipulated. To add I have no evidence that they flagged/reported the reviews until they were removed but I can't think of who else would? But in the chance that it wasn't them, I don't wanna make any false accusations.

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    The Retreat Restorative & Aesthetic
    The Retreat Restorative & Aesthetic

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    LaserAway

    LaserAway

    1.0
    (2 reviews)
    0.3 mi
    19 years in business
    Certified professionals

    The personnel at this location are great at what they do, but they can't make a laser do what it…read morecan't, and that's remove grey hair. I had signed up via a phone salesperson who had to know, based on my given age, that I had grey hair, but she did not tell me. The minute I started treatments, the staff was forthcoming and I am certain they didn't know about the phone techniques used to part over $3,000 from me. Nevertheless, they tried. A complete waste of money.

    New I would give zero stars if I could. The staff is not at…read moreall helpful. My mom and I were sold packages on a "deal", I was sold a full body package along with face and my mom was sold face, underarms and Brazilian. Out of nowhere I was told my face is not covered, and now I'm being told it was never included in our "deal" and the person who sold us the deal apparently doesn't work here anymore and sold us "maintenance packages" 1. When we were sold these packages we didn't know we were being scammed. 2. If the person doesn't work here anymore how is that our problem? 3. The staff is not being helpful at all with assisting this situation and all we are hearing is "this person doesn't work here anymore." 4. We are first time customers how was this person allowed to sell us maintenance packages? I then gave them the opportunity to let me purchase face with the current 70% off but I was denied because apparently I need to go with the "original deal" again we didn't ask to get a major discount, nor did we ask for a maintenance package. This is extremely disappointing. Highly highly unprofessional behavior from the management. When asked for a refund I was told the services already provided will be deducted at full price which is bs because again we didn't ask for a scammed discount. This company sucks and scams people. Telling us to follow our original "discount" but not actually using any discounts. Don't fall for their tricks.

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    LaserAway
    LaserAway
    LaserAway

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    Melange

    Melange

    4.5
    (8 reviews)
    1.3 mi

    My first time at Melange for Botox consult/begin injections was with Martha & Cheryl the…read morereceptionist. Both were very friendly, informative and I felt really positive about getting treatments there. Second visit I made was an appointment for filler & Botox. I was told that Martha would have enough time to do this. I arrived 15 minutes early. I was told that I had to fill out a questionnaire/release form on Martha's laptop that wasn't working/problems getting the forms to load. Clock is ticking... That day I felt that Martha was rushing and I started to think that I should only do the Botox which doesn't take as long. But I was disappointed that she said she didn't have time to do both-especially when I was told she would. I live 40 minutes away from Melange, so I wanted to make it work! Martha left at one point and discussed the issue with Cheryl and continued to come in and out of another office to try and figure out the issues with the forms. Clock is ticking... Left a bit frustrated especially since these treatments are very expensive, and you have to have several of them to get the desired results. Martha was obviously a bit stressed and wasn't as "warm" as she was during my first treatment. Left hoping next time would be a better one... Third visit I was still missing that welcoming attitude I received from my first treatment. I had done nothing to warrant this. Didn't cancel any appointments last minute, show up late, or come in grumpy, complaining or having an attitude about my previous treatments. I left them with my treated Botox areas slightly bleeding in so many spots unlike my first visit when I only had one tiny shot spot. Not good.* The filler was the worst part. I've had it before, so I knew what to expect. Martha told me to press down on the filled lines with a q-tip until they went down. WHAT??? Never heard of any one, let alone in my previous experience at another spa having to do that. Two months had passed and still bumpy areas where filler was injected. I reached out to Martha about this and she suggested once again to continue to press down on the lumps with a Q-tip. Now it's been at least another month and they have gone down about 50%, I pressed on them almost every day, but now they look like scars. I showed another nurse who works for a plastic surgeon I was having a consult with. She looked at my face and recommended that I don't go back to Melange, saying that the treatment wasn't done well. ( I called Martha "doctor" once and she quickly corrected me saying "Nurse", which I had no problem with). I spent over $4,000.00 for services and products at Melange and all I have to show for it is a bad filler job. I won't be going back again. *In their defense, I wasn't able to keep up with the Botox injections as recommended because of health issues, surgery, etc. Regardless, there's no justification for the poor results where the fillers are concerned. Those are a one-time treatment, at least for almost a year. I'm just thankful that fillers aren't permanent! Based on other reviews I read researching where to go, I was expecting so much more...

    Martha is the best, my Botox and laser hair have been phenomenal. Plus Martha is the kindest woman…read moreyou'll ever meet. The office is pristine and they even sometimes have coupons offering discounts on Botox which is really great!

    Photos
    Cheryl is the owner and nurse injector at Melange Beauty in Rockwall, TX.  She has a passion for medical aesthetics and it sh...
    Cheryl is the owner and nurse injector at Melange Beauty in Rockwall, TX. She has a passion for medical aesthetics and it sh...
    Melange
    Melange

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    Dash Med Spa - medicalspa - Updated June 2026

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