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    Dash & Doyle

    5.0 (1 review)
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    Services - Dash & Doyle

    Gift shops

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    9 months ago

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    Windsor

    Windsor

    (9 reviews)

    Dress shopping for the wife and yep we bought a beautiful dress and just ordered another one…read moreonline. They have a huge array of a selection and I got to say they have some nice dress! The store just barely opened in the mall when we went and the staff is super friendly. They are positive and were super helpful. Their attitude was amazing! You can order things online and have it shipped to your house or the store and if it doesn't work out they allow you to return it. Great place for shopping for something fancy or even casual.

    I recently tried to return a dress I purchased for prom that didn't end up working out. I had…read moreeverything required the receipt, the tag, and the dress itself and it had never been worn. It had just been sitting at home since I bought it. When I went to the store on the 14th day, which falls *within* the return policy timeframe, I expected a straightforward return. Instead, my experience was extremely frustrating. The employee at the counter was laughing at another customer before even taking the time to understand my situation. Then, without much consideration, she told me that my return could not be accepted because it was "past 14 days," even though I was there on the final eligible day. Because of this, I was denied my $80 refund for an item that was never used, which feels completely unfair and like a waste of money. On top of that, I had tried calling the store beforehand, but their phone appeared to be turned off since none of my calls went through. Overall, this was a very disappointing experience. The lack of professionalism, poor understanding (or enforcement) of store policy, and inability to even reach the store by phone made the situation worse. I hope this is addressed so future customers are treated with more respect and clarity.

    Dash & Doyle - giftshops - Updated May 2026

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