Wonderful Service and Top Rate Alterations. Everything from Jeans and jackets to Formal Wear...read more

Only go here if you need your items dry cleaned. They do a really good job. However, if you need…read moreanything sewed STAY AWAY! I brought in a pair of work pants that had ripped in my back right pocket. I brought it in to have them fixed. They said come back in a week. I came back and they said it was still not done. Come back tomorrow. So I do. I go home, look and it's literally the worst sewing job I've ever seen. Pretty sure I could have done better. Not to mention it still has a hole. See the picture below.

I would not recommend them despite that I have used Prince Plaza cleaners for years and always…read morepleased with the service. Recently I dropped off several items that then were lost by the cleaners. The woman in the back who does the dry cleaning described my clothing and clearly remembered them. The manager indicated that they had no record of me dropping them off, no evidence on security cameras and that I must have FORGOTTEN where I took them. Needless to say I'm just out a pair of trouser jeans, dress shorts and two nice shirts. How convenient!

I am new in town and I have lived all over this country not to mention I'm a Shopaholic .My…read moreaddiction is clothes shopping and yes I have all my clothing altered . Unfortunately this establishment was my first experience in Clovis for alterations. In a nutshell my experience was horrible never ever have I patronized a establishment where there was no price listing . $66.13 for 4 pair of never worn slacks and 4 days to complete. Absolutely price gouging of the community as well as highway robbery never in all my travels throughout this country have I paid this much for alterations this price is double Los Angeles or San Francisco prices . In efforts to lower my blood pressure I won't even begin to critique the quality of this job a high school home economics student could have done better! No shade but face it one would expect near perfection at these prices ! Never again . Please know that the only reason they did get 1star is because of the very friendly/professional customer service counter person upon my exit " loved her ".

she is the sweetest lady and her turn around time was amazing however my dress was unfinished. When…read moreI told her the back was not done she told me it was fine my hair would cover it. I then realized the bottom was completely jagged. we paid a lot of money for unfinished work and work that was sub par at best. She did a great job at turning my wedding dress into a corset back but the hem job was awfu.

Great alteration Lady. Very good prices and work is very good. Will use her for all my alterations…read morein the future.

Owner is old and crazy. Stopped in on a Friday to get a simple patch made. Told me she might be…read moreable to do it over the weekend, but had lots of orders. Told her that was fine and to call whenever. Stopped in today, the following Thursday. All I did was ask if done, yes or no. She told me she was working on making 12,000 patches for the military base, and I said I understood, large orders take priority. She got immediately defensive and said that order was before mine, so why would she work on mine. I said ok, let me know and left. 20 mins later, I get a text stating the following: "This is the Gators Sewing Depot, if you didn't notice, this is the sign that I have posted in my shop (She attached a picture). I do my best to meet everyone's demands but unfortunately some have higher priority than others. I built this business from the ground up and I will make all of the decisions around here and NO ONE will force me to change them. Lastly, I'm not someone that's very fond of sarcasm! So maybe you should contact another business to create your patch. Oh and by the way...... $7K vs your $8, YOU BET I'M GONNA MAKE THEM PRIORITY!!! That's how business is done!!!" Update: Her husband just called me and told me to come down if I had something to say. Classy.

I just called to ask about getting a flag sewn up for a going away gift, the owner was rude. When…read moresimply asked if you can do something or not, do not get mad or defensive, just answer the question please. I do not appreciate knowing if you have appts, I honestly do not care, nor do I care if a higher paying customer is before me. If you cannot do what I asked, in the time frame I asked for, that is ok. I do not want excuses, or why its not a priority, I just want a yes or no. Someone else please make a shop where these items can be purchased.

DO NOT BRING ANYTHING TO THIS WOMAN TO BE EMBROIDERED! I should have noticed the red flag right…read moreaway when I called to see if what I had was something she could embroider and she didn't call me back for over a week! Since there aren't that many embroidery places in town, and she was the first to pop up in the google search, that is why I chose her...big mistake! She said she could embroider what I had, but was very rude about it. I had nicely told her it was custom made and irreplaceable and then she went on and on about how accidents happen in a very cocky, rude way, so much to the point where I felt I should just use one of the other places in town to have what I needed embroidered. I should have followed my gut instinct. She said she would have the embroidery "drawn out" in a couple days so I could look at it before she sewed it on. Well, a couple days passed and I didn't hear anything so I called and left a message. She never called me back, so I called a couple days later and left another message, still no call back. At this point, it's been over a week and I haven't heard anything from her. I finally got a hold of her and asked when I could come pick it up and she was very rude and said I could come then and hung up! Then, I get to her house and she pretty much throws what I had dropped off at me and didn't even apologize....talk about bad customer service!!!! So rude!!! I took it right then to Custom Creations and they were nice and it is going to be ready in less than a week. Wish I had taken it there to begin with, live and learn I guess.

Clara and the staff at this alterations business are excellent at their craft. The quality of their…read morework is five star and they take time to make sure by measurement and fitting that the customer is always satisfied when they leave. I think her prices are reasonable as well. I would give Kona clothers a five star rating.

They did a great job and were quick and efficient at altering my daughter's homecoming dress!read more