I've generally been a do it yourself gardener and planter of trees & shrubs. Recently, however, my…read morewife and I decided that we needed to completely redo a major bed in front of our house and decided that we needed to work with professionals for design, plant selection and installation. Having purchased from Grelen in the past, we called to discuss our needs and worked with Sarah on design and plant selection. She was very helpful and responsive and came up with a design that met our needs for a low maintenance, deer resistant garden. As part of the plan, we wanted to transplant 3 large (8' tall) boxwoods. The Grelen crew managed that part beautifully - picking up and moving the plants with skill and care. They then prepped the bedding areas carefully - keeping what we wanted and removing the rest; adding and tilling in compost and putting in new plants. The size and number of plants had to be adjusted slightly, but that was done very skillfully. Joaquin and Roman, the crew leaders made some excellent suggestions, based on their extensive experience, that we and Sarah were glad to take. The crew did great work: they were careful, neat, and skillful. I'm not sure where Grelen falls on the cost spectrum. Friends have said they are expensive. I'd say they aren't cheap, but I think they did very good work and were efficient, skilled and careful. So far, I think we've gotten what we paid for.

Grelen offered to apply preventive treatment to berries on numerous trees to counter a known rust…read morerisk. Other companies had done a good job in previous years, but the Grelen price was less and they promised a more environmentally safe product. In the end, the fruits were totally covered with and killed by rust -- it was the worst outcome in 12 years! Grelen refused any responsibility and would not even refund their fee, much less pay for the damage their incompetence caused. They were arrogant and argumentative. Find someone who will stand behind their work -- not Grelen!

BEST CHRISTMAS TREES IN RVA!!! Truly fair prices and MUCH…read morehigher quality compared to other options around Richmond. This was our third stop of the day looking for a tree, as other places (retail chains) had mediocre options. But here we found a beautiful 9/10ft tree in just 5 minutes, and for only $159! Fantastic customer service too! They carried our selection through the lot, trim/wrap station, and loaded it in our truck! This will be our new go-to Christmas tree location!

Asked for some general information and then left on read for 10 days with no follow up. obviously I…read morewon't be using their services...

I live in California and they have been amazing at getting flowers and gifts to my Virginia…read morerelatives. Great website!

I was drawn to this store because I used the soap at a nearby restaurant the night before and…read morewanted to come in and see what soaps and lotions were for sale inside. It's a small florist shop with friendly staff who greeted us and offered assistance with pre-made floral items in a small cooler to the right of the shop and a ton of gifts and knick-knacks inside. It has much more in the way of gift items than expected and a very large selection of skincare items from local Virginia Aromatics which are made in Orange. There was bug spray, lotion, soap, scrub, bath salts, chapstick, etc. All smelled wonderful. A cute shop with some nice items and the soaps are soft and luxurious.

Fantastic service and my Mom loved the very beautiful arrangement!…read moreIf you are looking for a local florist in the C'Ville area I recommend Plantscapes.

The flowers & vase actually looked like the picture online & they are absolutely gorgeous!!! I had…read morelooked online at other companies and the price was definitely the best. I didn't need any support but the online site was very user friendly.

Terrible communication, execution, and value. Paid entirely too much for work that was done hastily…read moreand carelessly. I ended up fixing most areas myself, which was what I was trying to avoid in the first place. They technically didn't even finish the job but couldn't be bothered to come back. STAY AWAY

Just a horrible experience and an inferior product with absolutely no accountability. I ordered 4…read moreyards of topsoil to fill a culvert and they were super prompt and easy to deal with. We had purchased river rock in the past and try to stay as local as possible to our house for these things. The four yards of topsoil arrive and seem ok although I mention it seems like it's more clay than topsoil. It was workable and going into a culvert so it wasn't the end of the world. I ordered 12 more yards to be delivered and I wasn't there for the 2nd delivery, but was there for the 3rd and finally stopped the rest of the order. The loads were so compacted at this point I couldn't work the "topsoil" with a shovel. The clumping and color got redder and it was apparent I'm either getting fill dirt, even the driver referenced "that's what we got" and was clearly not trying to defend this was a quality product. When I called the nice lady at the desk she said that people come from all over for their topsoil and she was sorry and would let the owner know. Told her to cancel the last 4 yards and they said they would give me a store credit. I didn't want a store credit but more importantly, what are you going to do about basically delivering fill dirt? A couple of days go by and now Victoria the account is engaged and she apologizes and says the owners have contacted the supplier and chew them out. Super, what are you doing for me? They did issue a refund for the last four yards AND deducted a 3% fee (I assume the fee credit cards charge them). BTW, no one has come out or asked for pictures until I mention again there's a bigger issue, what are you doing about the product you delivered. The response was all sales are final. Wow, no adjustment on the costs between topsoil and clay or fill? Seems like a perfect business model to never take ownership of your mistakes. I get it, someone provided you an inferior product. So go after them. So I fully expect the owner to come in with a response that somehow covers them (see other reviews on Google), but I'll let you judge with the pictures that I will post. I went and got topsoil from another supplier and it is night and day difference in quality, texture, etc. Literally, you'll see a photo of red clay dirt (theirs) being cover by black topsoil as I would have expected from them. The last picture is just one of three buckets (tractor that is) full of clumps so big of clay you would have to cut or break them up somehow. The right answer is to come to inspect the situation, realize the mistake, adjust the bill to fill dirt pricing, and apologize. Mistakes happen, but you either take ownership or you compound them.

Adorable little shop in the Main Street district of Orange. Plenty of antiques, home goods, gifts,…read moreantique furniture and collectibles to choose from -- and the owner is WONDERFUL!