Very disappointed. I asked for simple cabinets and countertops that could be ordered and installed within a three week window. We are at week 13 now and still not finished. The work crew showed up the first day with only one worker. He arrived late in the morning and left early in the afternoon. The one day cabinet removal took a week with me doing some of the labor. Workers often arrived late, with no tools, no parts and with poor planning. The supervision on this job was non existent and communication from the company was only after complaints. Cabinets were installed in the wrong place and walls had to be patched after countertop was also installed in the wrong location. A wall panel arrived warped and was installed nonetheless. The sink cabinet-with no shelving was installed next to the stove and the stove cabinet - with shelving was installed at the sink area. The plumbing was cut into that cabinet causing the shelves to be useless. Trim pieces were installed with rough edges and nail holes are unpatched. The vinyl siding was pushed into place but not nailed. And yes, it has fallen off too. Even though I was charged for installation expenses, workers were constantly asking for towels to clean their mess. Drywall mud was splattered on adjacent walls and on my ladder -- that the workers used.
The company showed no empathy or care at our inconveniences. After an absence of work or progress and with no communication from the company, my wife called to see if anyone would be be working that week. See was told they did not like her attitude.
I would not recommend this company without a lawyer and contractor to supervise products and quality of work. Hard to imagine you can pay for professional service and get such poor results. And, the company does not seem to care that their damaged products and poor craftsmanship is on display for all to see. read more