Always get my tattoos here, staff are *chefs kiss*, professional, clean and caring... great offers…read moreon other things also, I also get my tattoo goo there.

I had a service performed today. The staff was AMAZING and the whole experience was very positive…read more I would come back in a heartbeat if I ever wanted another procedure. 2 thumbs up!

Got my navel piercing done here and my piercer was very friendly and helpful throughout the entire…read moreprocess! Piercing environment was very comfortable as well.

So it's taken me a few days to gather my thoughts. And make sure I'm getting my words across…read morecorrectly. And also take a few to cool down from me being honesty.. pretty damn angry. A friend and I decided to go get our nipples pierced. This friend won't be named as she has family online who she wants to not know about this as it's an intimate piercing. So I understand. Anyways. We decided to go to TrueHart tattoos here in Kingston. And they had a good rating online as well as seemed professional so we booked. We thought everything went well as we aren't professionals and don't know everything there is know about piercings, placement and jewelry. She and I had some girlfriends who asked how it went and wanted to see how they turned out. So we showed a few friends. Every one of my friends I showed or spoke to about this told me... "it's really strange he put a horseshoe or curved barbell in". After the first few friends telling me this I began to become concerned as did my friend. I come to find out that curved barbels will not allow it to heal straight as it's "curved" and it should always be the straight ones. So now I'm a little upset he did that and stated to me that "they heal better" before putting them in. I decided to seek another professionals opinion and she told me that's an outdated way of doing it and the straight ones are far better for healing. My friend got another professionals opinion as well and he said the same thing. My friend also had to remove both of hers because the placement was FAR too low.. So after she told me that and I was seeing the other professional and I asked her opinion on placement. Here's where I get very angry. And you can see in my drawing below as Facebook doesn't allow female anatomy.. he pierced my nipple 1. On an angle and two coming out of my areola !!!! Which is actually a huge no. So now I have to take this one out and let it heal for 4 weeks before seeing the skilled professional who fixed my left one to a straight bar. So.. what was very strange was as we were paying and getting ready to leave. He stated "please if there is any issues, contact us so we can make it right before blasting us online" which was a HUGE red flag to me.. but! We had already had the piercings done. He also made inappropriate comments as we were leaving as well. He told us aftercare and my friend said I'll FaceTime you so we can make sure we were doing it right. To that he made a comment "no, what you need to do is get into the shower together " .... and then continued describing shower together.... Completely UNPROFESSIONAL! So we decided to do what he asked us to do which was contact him. We called the shop multiple times with no answer. I sent him a message in my Instagram to which you can see was unanswered. I then showed up at the shop. He wasn't there and the colleges working then made a mockery of me and acted in disbelief... Finally we email him and we get a reply that states.. he didn't do it incorrectly. They routines go into the areola. Which is false AND I have an article below, stating that when tht happens it's when a piercing is done wrong. On top of all that I tipped him $10 thinking he did a good job, so I paid 100$ ... All we would like is a refund as we have to pay for new straight bars and to be re pierced and he hasn't given a refund. Not even an apology. He is very clearly not a reputable piercer and I do not want to see anyone else go to someone who only did one of piercings correctly by luck and screwed up both my friends and my secondary one.. Since posting this. I've had many women come forward about not only terrible piercings but also sexual harassment and worse... Please reevaluate your choice.

Bad service, staff is nothing but rude, the shop is dirty, with food on the floor and dirt…read moreeverywhere. It often smells like severe body odor and they keep a dog in the shop somedays which does not provide a clean sanitary environment especially when its jumping up at you while being tattooed.i would never recommend this place to anyone.

This happened earlier this year. The artist I was booked with took me 20 minutes after my…read morescheduled time for no reason other than she was just farting around. No apology for being late. So, I was already a bit annoyed before we even got started. I was trying to take a chill pill and go with it. I figured if the rest of the experience went well, then I could let the lateness go. But...nope...the unpleasantness continued. The artist was inappropriately and loudly chatting with a dude sitting in a chair near us while she was working on my tat. Her boobs were hanging out and she was swearing like a trucker. Don't get me wrong, I love boobs. I just did not want this strangers boobs in my face. I swear a lot, but not to strangers and not at work. I think she was going for edgy and cool, but it was crass and cringy. I was uncomfortable. This was overall a really dumb experience. The tattoo itself is messed up. It was a very easy one and besides being off center, she made a couple of small mistakes above the actual tattoo. I couldn't tell when I left because of the redness, but once I got home and cleaned it up, I saw the extra unwanted ink dots above the tat. Boooooooooooooooo It was such an unprofessional experience, that I decided to not even follow up. Customer service did not seem to be a priority here. BTW, this was not my first tattoo. I have several tattoos from different artists and shops and cities - I always have a fantastic experience. I regret going to this place. A positive note: the price was decent.

Due to the nature of my complaint, I had to create a fake email to protect my identity…read more I recently got a tattoo from Luna at this tattoo shop. Luna did a fantastic job! I was very pleased with her work and I probably would've gave 5 stars if the following hadn't occurred. So this place is an open type studio, so you can overhear conversations with other tattoo artists and clientele. Normal, nothing wrong there, its like that at a lot of shops. However, one of the other tattoo artists named Jess, (not sure if this is short or what, skinny woman) was extremely unprofessional in every aspect. Keep in mind I wasn't her client, so I only grabbed bits and pieces but essentially she was complaining very loudly about some ex roommate of hers suddenly moving out on her, being a slob , how she's getting people to threaten this roommate ,something about sex offenders?, her ownfriends all being to jail, how she's been to jail , how she's going to party tonight, what she thinks about the owner being unprofessional, complaining about HER OWN Clientele, and she went on and on about all her personal problems that I believe has nothing to do with the workplace. I don't know if she was under the influence, or this is simply her mental health , but because of her, it really ruined my enjoyment of getting a tattoo. What's very concerning to me is that this particular employee is essentially bragging about being a criminal. And I'm shocked that this is allowed by management. Great prices, great studio, but this one particular employee is an absolute nightmare. I would not recommend this studio to anyone if she's on premise.

From the owner: We are a woman owned and operated tattoo and piercing studio!! read more

I got tattooed here by Allison (who goes by @d.e.a.d.f.o.x on Instagram), and honestly, it was one…read moreof the worst tattoo experiences I've ever had. She came off extremely rude from the moment I sat down, and the work she did on me was shockingly mediocre. Almost all of the color fell out, and the tattoo healed with noticeable scarring, something I've never had happen before. What bothered me even more was how unsanitary she was during the appointment. She sneezed directly onto her gloves and didn't even bother to change them. It made me incredibly uncomfortable, and it felt completely unprofessional. On top of that, the entire time she was talking badly about her coworkers, putting down their work as if she was trying to steer me away from ever booking with them. When I later checked their portfolios online, it was obvious they were all significantly more skilled than her. Looking back, I absolutely should have booked with one of them instead. Overall, the entire experience was frustrating, disappointing, and honestly just upsetting. I would never recommend her based on what I went through.

This shop is very Overpriced especially for the quality that comes out of here. The artists here…read morehave terrible attitudes and talk poorly about the other tattoo shops and artists in the city. Do not recommend.

Kathy has been tattooing in Kingston for 32 years, from when tattooists were required to get way…read moremore training than the new tattooists do now (and when people were super sexist, so she had to work way harder to make it) - she has been trained by a skin doctor in tattoo aftercare and she really knows her stuff in contrast to a lot of other tattooists who seem to just be doing what they've been told without really understanding why. She is also a super lovely warm friendly lady, which makes getting a tattoo with her really enjoyable. I'm sad I couldn't talk to her longer :P There's no social media presence or website for this business - you do have to call her, but even as a young Millenial/Zennial, it's totally worth it. I won't be going anywhere else in the future. I especially recommend this place for women who don't want to deal with the subtle toxic masculinity you often find at other parlours, which is why I switched from my previous place in Kingston. Recommended :)