This is a Great CPA firm. The Team are all great to work with and they are really up on the game…read more You can trust them to be fully knowledgeable on anything accounting and taxes. They also do bookkeeping services as well. Great place to do your business.

Made a significant error in our return (based on their misunderstanding about a provision of the…read moretax code), for which we had to pay huge penalties. Ghosted us after we asked them to take responsibility for their error ( they didn't deny they'd made the error, we didn't even get that much...they just refused to return our multiple phone calls and emails, completely ghosted us.) When you pay in the mid four-figures for tax advice and preparation, an understanding of the tax code and a willingness to return calls/answer emails is not too much to ask.

From the owner: Our business specializes in tax services, accounting services, business consulting, and employee…read morebenefit services.

Very unprofessional. Errors on our tax preparation that resulted in penalties and additional taxes…read more She would not answer questions and said she disengaged as our accountant and suggested I asked new accountant. This was errors she made on our tax preparation when she did it, why would I pay another accountant when I had already paid her for this tax preparation. Email correspondence was rude. When we talked to her on a Thursday we planned to come in on Friday and pick up paperwork and pay her. When we arrived on Friday she had sign she was closed for an extended period of time. Why was that mentioned the day before? Sorry went I hire a professional I want a professional that provides accurate services and stands behind their work.

We have had Caroline Chaplin, CPA do our taxes for at least the last 10 years. Caroline is…read moreefficient and thorough in the preparation of her tax returns. She communicates with us when she has questions. Like many businesses, since, Covid 19, she is doing more phone consulting, rather than in person consulting and still manages to provide the excellent service she has always given us. Her pricing is fair, especially when compared with the larger CPA firms. We have been so happy to have her as our CPA and highly recommend Caroline Chaplin for anyone seeking an excellent CPA! Steve & Patti Barker

Poor tax preparation, no tax advice and unaware of making sure tax estimates are made so taxes can…read morebe paid on time when due. Ended up paying penalties two years in a row as a result. she did not care or even respond other than too bad, better luck next year! I strongly recommend not using her for personal or business tax preparation.

To add on to my my previous review, Penny had the immaturity and vindictiveness to insult me as a…read morenurse. "I truly HOPE you do not treat your doctors' patients this way". First off all, I kept asking her if she was okay because of this wild personality change. She went on to insult me and tell me that I was treating her terribly. This is known as transference: accusing other people of treating them the way they're treating you. The only thing she should be talking to a client about is taxes. Going back to the worst of the insults she sent me, on top of the others....my doctors' patients?? That is insulting to the entire nursing profession itself but then to accuse me of treating my patients poorly when I hired you only to do my taxes? You are incredibly out of line and have no business interacting with people anymore. I would encourage everyone to either not use this woman's business or leave if you are unfortunately using her services already. This woman has no respect for the Healthcare community, or for people in general for that matter. Do not use this business for any reason.

Amanda, I have had the same problem, with the same company. The job becomes too commplacted, they…read morepush you under a bus and continue with the abbsuive attitude. Penny was very insultive about all the work. Only did half the job and said I would need to find someone else to finish the job. A terrible company to deal with. And way out of price.Terrible!!