STAY CLEAR OF ANY AND ALL PROPERTIES THEY ARE ASSOCIATED WITH! They are the most unprofessional "managers" I have ever had to deal with in my life. Bill and Shynera deal with their clients like they are a piece of s__t! When we had first made an appointment to view the house Bill had scheduled others to look at it at the same time. Very "professional" huh? When we did start to move in we found that the house was filthy and my wife cleaned room to room, floor to ceiling, before we moved anything into the rooms. Obviously, we had not looked close enough at the cleanliness of the house, probably due to feeling rushed by the others looking at the house at the same time as us and by Bill's total uncaring attitude. The first night we were there half of the garage door fell on me. The next day, during 90 degree heat, Darden had called to cut off the electricity. Shynera had promised me at least three days to go downtown to have the utilities switched over but when I called her she acted like she had no idea of what I was talking about. The house we lived in for three years was falling down around us and I fixed most everything and upgraded many things myself because I knew Darden didn't care and wouldn't do anything about it. The last time Bill came over to inspect the house I told him that almost every window in the house was broken and would not stay up, without a stick holding it up, and you know what Bill said? "Glad you are used to it because we aren't going to fix it or even tell the owner of the problem". Real professional huh? Once during Christmas a year ago, while we had family from out of state staying with us, the toilet started leaking all over the floor and not clean water, mind you. I called Darden and spoke with Shynera about it and the urgency of the matter. She asked if we could just turn off the water to the toilet and use the other bathroom until after the holidays. REALLY??? I told her that my 80 year old parents and my 7 year old twins certainly could not wait 2 weeks. She begrudgingly agreed to call a plumber and have them call me to schedule a time to come out. The plumbing company did call and asked what day of the next week would be convenient. I told them that I needed them to come out immediately due to the situation and they were very surprised by that since Shynera had told them we had a small leak and it wasn't a major issue. This was a couple of days before Christmas during the early afternoon and in the middle of the week so it's not like we were asking a plumber to leave their family while gathered around the tree opening presents! Not only unprofessional but just uncaring about people. Now that we had to move so that we can care for my mother, my father passed away in February, Darden is threatening to throw the book at us and ruin us. We left that house cleaner than it had ever been before us living there, painted the walls, doors and shutters, trimmed all of the bushes, hedges and cut the lawn before leaving so that they would just need to replace the old worn out carpet in the bedrooms and be ready to rent it but now they send me a letter saying that we owe them money for carpet cleaning and rent, even though they rented the place within a month of us notifying them of our emergency move, but why does that surprise me? Heartless people, that must not have a family of their own, don't care about anything except themselves. If I owned a house I wouldn't let them manage it either because they aren't doing the owner any favors by letting the house fall down around a tenant instead of taking care of their investment. I vow to tell as many people as I can, through internet and social media, about these evil people until they do the right thing and straighten up their business priorities and start "managing" the property for the good of all parties involved, not just themselves! I had to give them a star or I couldn't post this horror story but they don't deserve even one star!!! STAY CLEAR OF ANY AND ALL PROPERTIES THEY ARE ASSOCIATED WITH! read more