I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

awesome experience! I couldn't believe everything was so quick and easy! most of all it was worth…read moreselling my car to carvana. thanks for your business. keep going.

Sold my car through Carvana and honestly... why would anyone do it any other way? The process was…read moreridiculously easy, everything was done online, and I got way more than the dealership offered me. No awkward negotiations, no wasted time sitting at a dealer, no pressure -- just a few clicks and done. Drop off was smooth and exactly as promised. If you're thinking about selling your car, check Carvana first. Total no-brainer.

Honestly after reviewing everyone else's reviews, I am so sorry to hear of the very negative…read moreexperience you all have had. We have experienced an issue with them when it comes to the pandemic and losing income. We were told by a person in customer service that we would get put on a reduced payment plan, and they never put us on one even after having our car for 2 years and only 2 prior missed payments. Both missed payments due to the pandemic. But that is the only issue we have ever had. This company has worked with us and if it were not for the incident mentioned above, I would have given them 5 stars. They are simple. If you miss a payment, CALL THEM BEFORE THEY CALL YOU!!! Make a payment arrangement and if you cannot keep that arrangement, CALL THEM BEFORE THE PAYMENT IS EXPECTED TO COME OUT and work something out. COMMUNICATION is the key to having a good relationship with them. Let's face it...Flagship is a subprime lender for those of us who have less than perfect credit. So use them until you can do better! I will have to also say that I would refer them to anyone else we know. They have been faithful to honor our past payment arrangements and they only start calling you when you are 30 days past due and when you don't honor your payment arrangements. They can get VERY OBNOXIOUS with their 50 calls a day from random numbers etc... But again, if you make your payment before your 30 day grace, and you stick to your arrangements, you will not have a problem. Sincerely, A current Flagship customer.

STAY AWAYYYY!!!! This company is HORRIBLE... They disconnect the phone on you for holding them…read moreaccountable for dishonesty. I have the rep my counties address in which he was reluctant to take.. so I asked him to repeat it back to me and he couldn't and said that I was being disrespectful. He made accusations to take the blame off of him. They sent my title to the wrong county hours away and isn't willing to assist. The csr couldn't give me the email address to their title department to so that I can email them the correct information regarding where my title should be sent to. One rep says a supervisor isn't available they will need to call you back in 72 hours and he disconnected the call. I spoke to another rep Angy, she took went through the entire motion as if she was writing down the correct address for the county in which my title should be sent to. When I asked her to repeat it back to me, she could not. This company is by far the worse. Evil workers for sure. She says her supervisor is Paula im still waiting for Paula to give me a call back.... If I can choose zero stars I would

Philly finally got a branch location so I don't have to go all the way to Cherry Hill. It's a very…read morenice new building. Everyone was very welcoming and helpful with what I needed to get done in a timely matter

I recently began a relationship with Navy Federal from the advice of friends and relatives. The…read morelocation was a distance from my home yet as well worth the journey I met Natasha as the representative who serviced my request.I was amazed at how she dissected assessed and provided the service that I requested. Most importantly in today's fast paced society I was given more than sufficient time to review and itemize my present future projections and my current concerns. Prompt services were provided by the next day in a friendly engaging atmosphere. What a pleasure to experience a new financial institution that will become family for years to come if we could only receive such service from others as well. Thank you Navy Federal for all you do for veterans and every day customers. Your valuable input will sustain and enhance my future, as well as my families. Welcome to our Neighbourhoods!!!!

I'd like to especially thank Kelly and Pamala - this branch was so helpful and friendly to work…read morewith. They were able to help me with a really specific issue and were knowledgeable, efficient, fast, and friendly.

The people in this branch are very professional. Yet and still, the service is so slow. However, I…read morelike this bank.

They took the time to explain the pitfalls in trucking and made sure I didn't finance my truck past…read morethe lifeline of the motor. They even ran a background check on the truck.

Crooks. Not a single person there knows what your interest rate is. We bought a 39k truck, put 11…read moredown and make payments of 1886 a month. We have paid on truck for 10 months and still owe 29,996 as of today...you do the math. We both have good credit and should have gone another route, but they were quick to get us financed...I'm assuming because the truck was priced right, and good credit is why they did not gather a lot of extra paperwork from us. looking into refinancing or getting a private lender involved to get off under them as we speak. DO NOT GO THIS ROUTE!!

Sale experience was pleasant, but the car turned out to be a lemon; engine failure within a weekend…read moreof driving. The sales rep also turned out to be unknowledgeable about the car, as they offered to make a fix in the contract that was entirely irrelevant to the car. On the plus side, this has been a wonderful opportunity to learn car maintenance! But yeah, look elsewhere.

Buying the car wasn't the worst part -- it was everything after that. I didn't have insurance at…read morethe time, and instead of giving me proper options, the salesperson suggested I get temporarily added to my significant other's insurance just to push the deal through. I bought the car expecting to hear back soon about my title so I could transfer everything legally. Instead, I got the runaround. As my temp tags were about to expire, I called to ask about the title and was met with an incredibly rude woman and unprofessional response. I was told they didn't have it. Then, my girlfriend called a bit later and suddenly they did have it and were mailing it. None of it made sense. Because of their delay, I ended up having to drive with expired tags. One of the employees told me, "It's fine -- if you get a ticket, we'll pay for it." Which is absolutely false -- we confirmed with NJMVC that you cannot legally drive on expired tags. To make matters worse, 32 days after purchase, the check engine light came on. Clearly, they reset or disabled it when selling the car. The Carfax report also falsely stated an oil change was done -- I know it wasn't because I had to do it myself. After fixing one issue, the check engine light came on again. This dealership only cares about making the sale -- once you drive off the lot, they don't care about you or the car. I will never buy a vehicle from them again.

The Salesman Rob was very helpful. and got myself and my mother into a 2018 vehicle. I would…read moredefinitely recommend them to family or friends and even if your credit is not that great you can still get a vehicle as long as your have a good steady income.

I have mixed feeling on the company. Honestly they got me with horrible credit and my fiancé with…read moreno credit into a car quickly. It wasn't the car we wanted but they did do everything they could to work with us which is all we could ask for. Obviously when you are working with bad credit you are always going to pay a little more. The salesman was amazing and they were really willing to work with us however he could.

Where do I begin.....on July 25th, 2022, I saw a truck posted online that I wanted to purchase. I…read morecalled CW Clarke before 8:00 and talked to a salesman and we discussed how to proceed. I was fortunate enough that they were mtg me half way in my state with the truck. We met and I signed all of the paperwork and paid with cash. Very grateful up to this point. I was given a 30 day temp tag that eventually ran out. When I called the dealership to ask about it, I was told that I could continue to drive it. When I inquired about the possibility of getting pulled over and getting a ticket, they told me that they would pay for any tickets I got. Have never been told that before when purchasing a vehicle. I sent a text to the salesman on August 20th and was told that everything was in processing. Sept 14th I was told they had the title. Oct 11th I was told it was being held up in my state's DMV. Oct 21st my DMV said they have no paperwork at all in their possession. On top of all of this, I didn't receive any paperwork stating I had purchased the vehicle until this week. I've had this truck since 7/26/22 and have only driven it 30 days. The dealer warranty was for 90 days or 3,000 miles. How fair is that since I've only been able to drive it for 30 of those days and I know that I haven't gone past 3,000 miles. They could have made things better by at least giving me another temporary tag that would have made things somewhat better. Then I would of had at least 30 more days to enjoy the truck and see if there were any repairs that would have been covered. So I guess that I could drive it the next 5 days to see if anything is wrong. Good thing is that they will pay for my tickets that I may get. How fair is all of this? 3 months to get a title. Of course, the owner will respond to this by saying to call the dealership in which I will hear more excuses and no results. So if you are here looking for advice on their business, ask to see the title before purchasing anything from them.

Update: October 27th. Still waiting to hear back…read more Update: October 26th. Still waiting to hear back. Update: October 25th. Still waiting to hear back. Update: October 24th. Still waiting to hear back. Was told the owner and salesman would get back to me. Where do I begin.....on July 25th, 2022, I saw a truck posted online that I wanted to purchase. I called CW Clarke before 8:00 and talked to a salesman and we discussed how to proceed. I was fortunate enough that they were mtg me half way in my state with the truck. We met and I signed all of the paperwork and paid with cash. Very grateful up to this point. I was given a 30 day temp tag that eventually ran out. When I called the dealership to ask about it, I was told that I could continue to drive it. When I inquired about the possibility of getting pulled over and getting a ticket, they told me that they would pay for any tickets I got. Have never been told that before when purchasing a vehicle. I sent a text to the salesman on August 20th and was told that everything was in processing. Sept 14th I was told they had the title. Oct 11th I was told it was being held up in my state's DMV. Oct 21st my DMV said they have no paperwork at all in their possession. On top of all of this, I didn't receive any paperwork stating I had purchased the vehicle until this week. I've had this truck since 7/26/22 and have only driven it 30 days. The dealer warranty was for 90 days or 3,000 miles. How fair is that since I've only been able to drive it for 30 of those days and I know that I haven't gone past 3,000 miles. They could have made things better by at least giving me another temporary tag that would have made things somewhat better. Then I would of had at least 30 more days to enjoy the truck and see if there were any repairs that would have been covered. So I guess that I could drive it the next 5 days to see if anything is wrong. Good thing is that they will pay for my tickets that I may get. How fair is all of this? 3 months to get a title. Of course, the owner will respond to this by saying to call the dealership in which I will hear more excuses and no results. So if you are here looking for advice on their business, ask to see the title before purchasing anything from them.

Hands down best location for any vehicle but especially for commercial trucks. If you want a…read morecommercial trucks contact my guy Justin Donovan.

Drove down from upstate New York to check out a couple big trucks to haul an RV 5th wheel. What a…read morepleasant experience! Had lengthy discussions with both the manager, Shawn Hiller and sales person, Lisa Brabson. They were both extremely knowledgeable and friendly with endless patience for our many questions. Looking forward to continuing the discussion of possibilities.