I'm a firm believer in trying most things twice, in case the first experience is a fluke. However,…read moreafter three visits for three different services (1 keratin, 1 trim, and 1 blowout+ trim) it's now entirely evident to me that Color Me Red is not worth hours of sitting in a chair. I got my first ever keratin treatment by Stylist Potter before an event out of state. By the time I washed my hair, four days later, my hair was almost as curly as it was before the treatment. I called CMR later that day and was able to connect with the stylist, who said she was busy and would call me back. Two days went by before I decided to check-in again. I explained that I was out of town for a month and wasn't expecting a refund or any magic cure. I was also willing to send before and after pictures to clarify exactly how curly my hair was almost immediately after the treatment. Rather, i explained, I called because wanted to see what products I could use (other than the shampoo and conditioner I was up-sold) to preserve my treatment. During this second call I was again met with "I have your number and I will call you back..." That call never came. A $360 expense should have lasted longer than a week. At the very least, some follow-through with customer contact should have been made. Was it inexperience? Or was the stylist uneducated about the product? For reference, I went to a stylist at Transformations in Ithaca who listened to my CMR experience, and understood what procedural error was made based on my description of how the CMR stylist did the treatment. As of today, I've never had any other Keratin treatment last less than 11 months. In other visits to Color Me Red for a "trim" and one blowout with a trim I walked in with shoulder length hair and walked out with a bob I never asked for. I probably should have said something in the moment, but there's always that bit of anxiety as a woman of color especially in a yt salon. During both visits I was told it would be just an inch, yet once I was spun around to look in the mirror I saw a trim of 4 inches or more. It was never brought to my attention that I would need such an extensive cut, especially when I regularly get trims, so my ends aren't split. It's disappointing to feel like someone is entitled to doing whatever they think looks good versus listening to a customers preference for a short trim. Rating 1 star because the stylists are decently friendly... although one does love to rant a little too much about how her adult daughter hates making friends with other women?? Tldr; Color Me Red is not worth your money. There are better high-end salons that have stylists who are actually knowledgeable.

I love the Color Me Red Salon. Granted, I only go there to have my nails done by the best…read moremanicurist, Krystal, but the salon's staff are always friendly, helpful and pleasant. The atmosphere is relaxed and far from being pretentious. As far as my manicurist Krystal's skill, she is so accommodating with scheduling and is really flawless in her application of product for gel nails or dips. I give the salon five stars and, of course Krystal, is the best of the best!!

this is a great barbershop, cutting my hair for over 25 years. Excellent job every time.read more

Avoid at all costs. This place relies on its status quo with a few neighborhood customers and is…read morehighly unwelcoming to others. I've gotten raving reviews from my classmates about the place, so I decided to try it. So far I've been here 3 time. The first: between the antiques on the walls and engaging conversations they had with customers, I got a great vibe. When I was finally on the seat, things got a little quiet, perhaps because I was new. The cut was mediocre, but I'm not picky. The second: I gave them the benefit of a doubt and went back. Same exact experience. They asked me the same basic questions as though they had forgotten me altogether. No big deal, but the cut, once again, was mediocre at best. But again, they got the job done. The third and final: I am a very reasonable person but this is, without a doubt, the worst haircut I have ever gotten. The two sides were uneven. There was no attempt to fade the sides, resulting in a stairstepped line. Joe (the short one) left a small cut on my ear with a shaving blade. In the end, he left an absolute mess of trimmed hair on my face and neck, without wiping it off. I have enclosed pictures for review. The overall feeling was that they were unprofessional, unskilled, and unwelcoming to new comers. Short Joe was completely unresponsive when I asked "how are you?" Then he would proceed to take 15-second pauses at a time, as though reluctant to cut my hair. Worst of all, my seat was off center by about 20 degrees the entire time (I was directly facing the wall off to the side of the mirror). It would suffice to say that I will not be returning, and that those I know who are loyal customers will hear endlessly about this.