Longtime customer and longtime annual storage only customer who they tried to FORCE into having…read moreBoat winterized there AFTER sending storage only contract! Then told me lot was full with service customers, drove by couple times , it wasn't, so they lost $700 in easy income for being stubborn! Lots of staff turnover, rudeness and lies! Bigger is definitely not better

Great people very good help you can ask any Question and get an answer. Quick easy service . They…read moretreat you like family

I've purchased a trailer and a 9.9hp Yamaha from Baert. Each occasion has been exceptional. The…read moresales guys are boaters themselves and extremely knowledgeable. The customer service I received was beyond expectations in every way....polite, friendly, and competent. I've dealt with a LOT of marine stores over the years. Most have disgruntled shitheads working there that give you their hard looks when you go in. Not this place. It's awesome.

Totally satisfied with every aspect of buying and taking care of my Grady White boat from Baert…read more Bought used boat and got a very competitive price; training and followup support great, and now years later when I need parts no matter how small they are still doing everything possible to make my experience tops. Just replaced a few switch covers and Brant in parts went so far as contacting GW to see if any old switch covers available, got them, and now I am able to replace covers so my boat again looks like new.

These guys are amazing. I dropped my lower end off to have repairs made and the turnaround time was…read morefantastic. I'd give them six stars if I could !

Some say that there is no such thing as a bad day on a boat. I agree with that. Despite credit card…read morecaptains, mayhem at the ramp, and sudden changes to our New England weather, I enjoy my time on the water. Nonetheless, things happen that challenge the above notion. Recently, a rock jumped out of nowhere and seriously damaged my lower unit. Like every consumer, I wanted the repair done competently at a fair price and right away. J&W has been servicing my boat for the past three years: oil changes, winterization, etc. This visit to their shop was different. The family trip to Maine was approaching, and I was stressed. J&W Marine exceeded my expectations by every measure. Thank you, Jay, Walter, and all the J&W crew for taking care of my boat; I appreciate that you are there for me. Boaters have choices about where to have routine and emergency work done; I go to J&W, and I encourage you to do the same. Kevin

I purchased a boat, 2019 Sea Ray Sundancer 320, from them in January at the Boston Boat Show. The…read moreboat was supposed to be launched on May 23, 2026. On May 22, 2026, the Danvers Dealership said there was a leak in the windshield, and they had to order a headliner for the ceiling from Sea Ray. It is now June 12, 2026, and the headliner has not been received by their Danvers, MA dealership. I have lost 4 weeks of boating, to date, with most likely a few more weeks. They ordered the headliner on June 11, 2026, not May 22, 2026! It was not delivered because they gave the wrong address. I am making payments but still do not have a boat! I wrote a check for $300 plus K! This is the worst experience I have had in purchasing a boat. Stay away from the Danvers MA Marine Max Dealership.

Do not buy a boat from them if you don't live right next to them and can pester them relentlessly…read more I purchased a new Sailfish DC 275. They delivered it to cape cod with several issues that needed to be addressed after it was taken for its initial sea trial. After one repair trip where they reconfigured the batteries correctly so that the house battery would get charged, they failed to show up to address any other issues. They asked my marina to fix the helm seat (loose because screwed directly into fiberglass with no through bolts), additional electronics issues, non-operational windless, and the drain plus housing that was leaking. That would have fine had they not put such hard requirements on my yard to document estimates and work that my yard refused to deal with them. In the end I payed my marina to do the work and vowed to never do business with them again or recommend them to anyone.

I Bought a new boat and was it delivered not working properly. 3 weeks have gone by and I still…read morehave not heard from Bosuns Marine. Terrible service and very unresponsive. Don't waste your time or money with this dealership. Everglades should be inbarased with a dealer like this. I'll never buy a boat from them or even an Everglades boat as they have not responded either. New boat sitting at my Marine and not usable. Ha. Happy 4th.

Purchased a new 28' Edgewater from Bosun's earlier this season and I couldn't be happier. The sales…read morecrew was easy to work with and very personable. I've been impressed in all of my dealings with the crew over in Peabody. I might not be their easiest customer to handle, but they've always been highly professional and willing to take the time to meet my needs. I just turned the Edgewater over to them a month or so ago to get winterized and the process was so easy I felt compelled to write a positive review about this place This is my second boat I purchased from them and haven't had one bad experience from anyone at the shop. They've winterized and performed maintenance on my boats for years now - definitely recommended!

I dealt directly with the owner, Dave McShane, who is a licensed Sea Fox dealer. He reached out to…read moreme on having a trolling motor installed on my 2023 Sea Fox 2280 Commander as he was referred by M&M Marine where I recently purchased the boat. He told me he would look into the types of trolling motors that are most commonly installed and would get back to me. He never did this, told me to bring the boat to his location, and that he would install a trolling motor. No estimates from him. He placed the onus on me to tell him the type of trolling motor. After several emails, where I included Sea Fox in the email threads, and also did research on my own and then recommended a product to him, he then refused my business and told me to go elsewhere. I have had boats well over 50 years and this is the worst experience I have ever encountered with a marine business that services boats.

Have to agree with reviews of Matt K and Will S. Not a good experience. I went there in 2022 to…read morelook at Sea Fox boats, which I first saw earlier in the year in Charleston, SC. Well built. Left because I found Dave McShane rude and condescending when answering my questions. I eventually found a 2019 Sea Fox in CT in excellent shape in spring of 2023 and bought it. But you need to get parts from your State's authorized dealer. Sea Fox will not take orders directly. I got a part last year from a young man on their staff, very nice, no issues. This year I called for a replacement T-top anchor light. Rosa McShane took my order and said she would have it shipped directly to my house, since I'm 70 miles roundtrip from their site, and it was an easy fix. She took my CC info and sent me an email saying it would be 2 weeks. 4 weeks later, no part, so I called and Rosa was 'sorry to hear that and she would talk to Sea Fox in Charleston when they (Sea Fox staff) return on Monday July 7th.' Not being able to go out at night fishing for the past month, and wanting to go out on the boat for the fireworks on July 4th, (hundreds of boats out, so an anchor light is a must, especially with the harbormaster!) I had my marina put in an OEM light on top of the T-top. Very nice, more solid than the original. I called Rosa and told her that, and that I wished to be refunded. She said I would need to get the part first and send it to them before I got a refund, but she would also check and see if Sea Fox sent it to them instead of me. Well I obviously had no part to send back (at my expense!), and would I ever get it? Turns out Sea Fox did send it to McShane Yacht Sales, so they had it, but never called me. I had to call after a month, then they looked around and found it. She said she could overnite it to me (my expense, and I already paid shipping), but I already had the new one. So it was In her possession anyway...but she told me Sea Fox charges them a $20 restocking fee and I'd have to pay that. I asked her why I would need to pay a $20 restock fee for a part I never received, and why wouldn't they be calling Sea Fox and asked for a waiver on it since Sea Fox screwed up, not me, nor McShane YS for that matter. She said she'd have Dave call me. Long story short, Dave McShane said I was being unreasonable fighting over $20. Wasn't he doing the same? Wouldn't he fight for a customer and tell Sea Fox they messed up and the customer, nor he the dealer should pay them $20 for their mistake? I was hoping so. Nope, he told me "You can call Trump!" (???). Today I got a refund check for the part LESS the $20. I'm tempted to go to Small Claims court, where McShane or Sea Fox Boats would also cover the $40.00 filing fee, and you can also get triple damages for an issue not resolved in 30 days. Dave M. told me 'fine, I have a piece of paper here that shows you ordered a Special order part from us'. So what? A light is a 'special order'? Doesn't matter what kind of order it is. I didn't get what i was promised in 2 weeks. He also said 'you can come down here and get your part', and that's when he hung up on me. But I'll just post this review here, and a few other sites as well. Lesson learned. Tom H