I want to personally thank Marina G. and Rita P. for excellent customer service above and beyond. I…read moream a very difficult customer to deal with and I like things in order probably more than the next guy. Both Marina and Rita were very patient with my dumb questions even though they're extremely busy this time of year. Marina in particular has to do even more work because she is covering for a coworker while she is on vacation. Even though they don't need any more business, I highly recommend this travel agency if you're traveling anywhere in the world. I would give them more than five stars if I could. Job well done thank you

We just returned from a 3 week vacation in Thailand and Vietnam organized by a Frosch travel agent…read more From the outset we should have known Deborah Deming would disappoint us. She was going on a big trip to Antarctica, with spotty cell service. Instead of giving us over to another agent who would have the time needed to curate plans for our trip, she assured us she would be available for all but a few days. Well, not really. And her style is to investigate the trip options while you are holding on the phone. That automatically eliminates doing any detailed research. Deming's lack of attention to detail put us in a position to question and double check all the arrangements, get on the plane with unresolved issues, and generally cast a shadow over our trip. Some examples: *We traveled with another couple who, once we met in SE Asia, were doing exactly what we were. Yet their hotel reservations were messed up...TWICE! *She scheduled us on a 7:40am flight from Bangkok to Hanoi. We'd have to leave for the airport about 4:15 AM, only to arrive in Hanoi 6 hours before we could check in to our hotel. *The Saigon Day plan neglected to mention that it is a 2 hour drive to the tunnels and, of course, 2 hours back. So that is 5-6 hours, then there was a tour around the city , and then... an evening of vespa riding and bar hopping and dinner. We told Deborah from the outset, we are in our late 60's. A 12 hour tour day is just not a realistic plan. Oh, and talking about being in our late 60's....why wasn't the War Remembrance Museum on the plan? We were draft age for that war! *In Chiangmai we paid extra for a Garden view. Yes, there was a very beautiful Garden, see below for the view from our room Deborah depends on ICS Travel Group to do all the local planning. Apparently she handed our trip over to them and never followed up - until we started asking questions. We did have some amazing tours and some wonderful guides. We also had one guide who had little idea of the schedule, a tour that never happened - for which we were unsatisfactorily compensated, and transfer guides that did not know what hotels we were going to. If you are thinking of using Frosch or ICS...reconsider!

On my recent trip with my son to Rome and Naples, Kathy was invaluable. She provided loads of free…read moreadvice on how to book attractions and transport. But most importantly, she booked our hotels. I wanted to keep to a budget, but I wanted to be somewhere central. Kathy found us very comfortable, charming, affordable, centrally-located hotels in Rome and Naples, staffed by absolutely lovely people. I haven't worked with a travel agent in a long time, but from now on, I will consult Kathy on any travel plans. She's brilliant!

This is the greatest group! A few years back, Henrich helped us with a trip of a lifetime, looping…read morearound Ireland, Scotland, and Great Britain (London). The plane hoppers between countries were amazing. Thank you! We are getting ready to book another trip so thought I would post about the last one. :-)

I've been using Boutique Travel for over 10 years, and I can't imagine planning a trip without…read morethem. What keeps me coming back is their ability to create truly bespoke experiences. Ellen has an incredible ability to tailor experiences, which makes each trip feel uniquely mine. She always finds the perfect balance by incorporating culinary, cultural, and art experiences that I love, along with athletic and outdoor activities that keep things active and engaging. It never feels one dimensional. I've used BT's services to book trips to Africa numerous times. Namibia, Botswana, Zimbabwe, and Uganda are just a few examples.. Each destination has offered something completely unique, and Ellen has hit the itineraries right out of the park. Gorilla trekking in Uganda was a once in a lifetime experience, and visiting the Skeleton Coast in Namibia felt like stepping into another world. In Botswana, I was lucky enough to see leopards up close, which is so rare and exciting! I have also vacationed in Tahiti three times, and each time has been magical and different! Most recently, my husband and I just got back from an incredible trip to Rangiroa, and we are already talking about exploring more islands on our next visit. Looking ahead, I am starting to plan a trip to Japan, and I will definitely be working with Boutique Travel again to put together the itinerary. Their attention to detail, creativity, and ability to truly understand what we are looking for makes every trip seamless and unforgettable. Highly recommend!

Ellen has helped us plan multiple trips to Southeast Asia, and most recently Vietnam. We're 2…read moreadults and 2 kids. She is always a pleasure to work with, listens to our wants and needs, and magically makes them happen beyond our expectations. Her contacts worldwide make traveling a breeze...always on time, super friendly, knowledgable, and just great people. Every time her accommodation suggestions are spot on and again, exceed our expectations. She is conscious of our budget that we set out and just consistently delivers with her experience and guidance. This is our 3rd trip with Ellen and we will definitely go to her first for the next one. You should too!

I'm very pleased to express my appreciation for Travel Partners I used there service on serval…read moreoccasions all with outsiding results' If your looking for a professional travel agency I strongly recommend Travel Partners. Frank G.

Holly has planned many, many trips for my family and friends. She can make anything happen,…read morecoordinate plane flights from different airports, arrange for car rentals, find handicapped friendly resorts. She knows everything. Holly is very friendly , and I feel as though she is part of the family. I highly recommend her to plan your trip.

Lori Thornton is a very helpful travel agent. You can tell she enjoys what she does…read more I have dealt with several travel agents at different times in my life and am so glad to have come across someone like this. Found her online, and wanted to share!

Arranged a trip to Belgium and Holland with Lori Thornton. Took a lot of back and forth, even…read morethough I knew exactly what I wanted. But a few weeks after making hotel reservations, I noticed (on my own) that the hotel rates had dropped. Asked Lori to re-book at lower rates. Chaos ensued. I cannot recommend Lori. Try somebody else.

When my dad unexpectedly died during my trip home to Ireland, Catherine was available and extremely…read morehelpful in sorting out the rescheduling of my return to San Francisco.

This review is way overdue. I had such a wonderful experience working with Catherine for our summer…read moretravel plans. She helped me coordinate very complicated air travel for me and a family member departing at different times but meeting up at the same times. she was so easy to work with very good communication and I would totally work with her again!!

Pam is incredible! Fast, thorough, goes through everything with you and answers all questions you…read morecould possibly have. She is so thoughtful and detailed and helps clear up any confusion that comes with traveling!

Pam planned the most amazing trip to London and Paris in August 2024…read more She does everything so perfect. She is planning my trip in November 2024 to Europe, again. I don't know what I would do without her, SHE IS THE VERY BEST, Maureen R. Agius

Dimensions in Travel is an excellent Travel Agency! I am an extremely busy professional woman who…read morehas been using this company since 2010. And, the owner Ms Jill Romano has planned several outstanding vacations for me to Europe! These trips are exactly what I enjoy and every detail is planned is taken care of which eliminates my stress! I took a trip to Croatia last September during the COVID pandemic. It couldn't have been easier! Jill and her colleagues took care of COVID tests (provided sites and sent a nurse to my hotel for rapid PCR) with the travel arrangements! Also, I was traveling as a single woman and guess what... amazing!!!! Not scary!!! I highly recommend traveling at this time and calling Dimensions in Travel to help plan your life changing adventure!!!!

Have not taken our trip yet, but VERY unimpressed with this agency…read more We only contacted them at the suggestion of Backroads to assist with travel arrangements before and after our Backroads bike trip in Europe. First call into the agency, I was passed Around at least 3 times before someone was able to assist me. I was VERY clear with the agent that we wanted luxury hotels- prefer smaller boutique properties near sights BUT quiet- no nightclubs or hotels on busy main boulevards. Agent promised to send a few suggestions next day or so. Finally after about a week, she submitted her suggestions. I checked them out on Trip Advisor and guess what....her first choice for us was rated poorly due to LOUD, noisy rooms! When I pointed this out, she said " oh you are right!". Long story short, we are now at least 3 months since my first contact and we STILL do not have the promised arrangements finalized. I called her to ask when we would have it. She was not available so I left a voice message. When she called me, I was busy and asked her to call me in 10 minutes. An hour later, still no call, so I give up and go online and book my first hotel myself. I want to be sure we have a place to stay after a long flight overnight from the US. I call her back again and she says" oh I forgot about you". That was about a month ago, the trip is almost upon us and I STILL do not have all arrangements made. Horrible experience.

Mom always give wonderful tips where to travel, where to party, where NOT to party, where to park,…read morewhere to stay, where to eat, what transportations are safe, what activities are cool to do, etc. Just ask Mom and Mom will tell you straight up what you want and need to know! Mom has been to many remote areas around the planet despite the fact Mom cannot write Yelp reviews of travel locations and destinations outside US' owned land masses. Mom has friends all over the planet who Mom can hook you up to her Global Peeps, so your questions will be answered properly. Just send a message and Mom will do her best to make sure your travels are forever memorable and never disasters. Love, Mom O=;-D