Pascale is amazing! I found her when looking for some expert local knowledge about French…read morePolynesia, to plan an anniversary trip to Tahiti and her islands. Pascale is from Tahiti and lives here in the Bay Area. She was an endless source of information and helped me grasp the options and islands that made the most sense for us. She understood what we were looking for and helped tailor our custom package....VERY unlike the other agencies that try to sell pre packed trips. Pascale and I met several times over 4 months. She made many adjustments to our plans as we tried to put together the perfect trip. I was probably a pretty high maintenance customer, but she always received me with a smile. On our trip we had a couple of small snafu's (none to do with the trip planning) and Pascale went above and beyond to help us get them sorted out. We went on this trip with high expectations and were blown away. Thank you Pascale for helping us find the perfect islands and hotels for our two week escape to the real Paradise! I don't know that we will ever be able to enjoy Hawaii again.

Awesome Travel agency that provides excellent customer service! Pascale is the lady who helped with…read moreall the booking arrangements to tahiti and her Islands. Pascale is familiar with French Polynesia which helped me book the right place of Tahiti and her Islands. I had many questions and returned to her every other day until I booked the trip, but she always served with a smile. No problems/issues with all the arrangements she made for the honeymoon trip, everything on time, all shuttles and services were excellent! The hotels we stayed were just amazing, all booking arrangements with hotels were great and services provided as written on the package!

Premier transportation shipped an automobile from Oregon to California and their service was…read moreexcellent. They were timely and professional with reasonable prices. I highly recommend them.

I've used this service twice in the last three weeks to transport family members to events, and I…read morehave been extremely impressed with their service. Dan, who I *think* is the owner, has been in business for a number of years, and has driven many high end clients, including governors, and couldn't be friendlier or more professional. He was our driver on both dates, so I can't give a reference for the other drivers. His rates were very competitive, and his town car was spotless. I'm not sure if he does wine tours and the like, but I can't recommend him highly enough for his promptness, service, and professional and friendly manner. He will also send you a receipt prior to your transportation date, so you have everything in writing. He definitely receives five stars from this Yelper!

So let me tell you what a pleasure to have Ole as our cruise specialist. He took care if every…read moredetail always came off as helpful and was never pushy or tried to up sell us. He checked in with us all the way until the day of the cruise to make sure we had everything ready before the cruise. Here's the best part he even sent us a welcome home card when we arrived and called and asked us how was the cruise. First class all the way well diffently recommend him to my family friends.

We've used Concierge Travel twice so far and couldn't be happier with the service! Ole is top…read morenotch. Knowledgeable, thorough and friendly. Plus, he really goes the extra mile. We've taken two cruises so far with Concierge and both times Ole has taken care of ALL the little details like printing out our boarding passes and sending laminated luggage tags. Those seem like small things but when life gets hectic it's kind of nice to know there's someone in your corner making sure you don't have to remember that stuff. We recently booked a third cruise for 8 people for next year. Ole found the best deal and alerted us to ways to save a bit of money as well. I know that Ole does a lot more than just cruises. When the times comes for our much dreamed about European vacation, you can bet we'll be calling Concierge Travel. Two thumbs up!

Just know what you're getting yourself into…read more We did this on a Sunday, tour company owner as guide** They arrived late, overbooked and made one couple not come on the tour after texting at 1030pm trying to get 4 to cancel, I guess they got 2. Anyway after they made one couple take a hike we piled in an 8 person van. You can't really see out of the windows and our guide just sort of talks to himself, only sometimes using the microphone (I preferred silence to his banter though). Van smells like a unkempt zoo. You drive around and listen to him and not see anything for about 1.5 hours, a couple stops though for pics. Then you get to the golden gate park area which is very nice, good spot for pics on the SF side. Then across the bridge, but again you cannot see anything cause the van is garbage. Other side of bridge again stop for pics, nice. Very windy road on the next stint, starting to be aggravating in the van. Now Muir Woods which was really cool but you only get 1 hour, I could have spent 3. He tell us to meet him there in 1 hour (1140 in this case) it's pouring by the end and he is late by 5 mins of us just standing in the rain. Now lunch stop on the way back, just pulls into a health food store and lets us out, we have no idea of if we are eating there or what, we are, kind of like a Whole Foods situation, no seating, many stand to eat. He is kind of mad at me because he was waiting outside but we had no idea he was even there lol. Back across the bridge, painted lady stuff and a stop on the top of a lookout point which was neat. At this point I am unable to get back into the van, it smells like a hamster cage in there and I have been nauseated for 2h. I Uber back. I wish I would have known this stuff... tough day of 'vacation'

Zero stars should be a thing…read more If you read no more, read this: DO NOT WASTE YOUR MONEY! My best friend and I traveled to San Francisco as the first stop on our tour of California. We booked the city tour over a month in advance via Groupon (a company I've used for years). We didn't rent a car while staying in San Fran because the city is so accessible through public transportation. So, this tour was perfect because we were so excited to see the hot spots of San Francisco. The tour on the computer at Groupon.com and though I received email verification from Groupon, no communications were received from Left Coast tours. First red flag. Due to the fact that no customer to company direct communication, the initial meet up location and process was quite confusing. The address listed was 5th & Market Street. We arrived and didn't see any signage, groups waiting or anything that could confirm this was where we should be. And though we called while in route to the above location just to make sure we were heading to correct local we received no indication that we were heading in the wrong direction. Everything listed on the Groupon and the company website was contradictory so we called again to get clarification. We called at least 9 times with no answer. We walked to another address that as listed on Google, which was another hotel (not listed on the company website). At this point, it was 15 minutes beyond the time when the tour was to begin. To say we were frustrated would be an understatement. After half an hour we got ahold of the administer at the home base of Left Coast Tour office. He explained he would track down the driver and get back to us. He did not. We called. And called. And called. Only to be directed to another hotel which we needed to cab to. We obliged not wanted to waste an entire afternoon for nothing. When we arrived, still, no driver. The only man to answer the contact info listed said "he could not locate the driver", "this never happens" and "he's been calling him for 45 mins". What kind of tour company cannot find their tour driver, I asked? We were then given the DRIVER's number who we called at least 20 combined times between the both of us. Nothing. No answer whatsoever. This situation was handled extremely unprofessional and upset that my time and money was wasted. This company is a shame and left a bad taste in my mouth and was 100% not worth the frustration. Our fix: Go to the official visitor center and have them guide you to any of the many reputable sites and tours the city has to offer. They are open regular business hours and will help you for free. If they're closed, Union square has multiple companies running at all times from the bus port. Bottom line: LEFT COAST TOURS IS WASTE OF MONEY/TIME/ENERGY

Do it! We did the…read moreMuir Woods Tour. Buddy talked about San Fran as he drove through, picking people up. He detoured a couple of streets to answer people's questions (e.g., Where's Lombard crooked? What's the tallest hill?). He handled the streets and cliffed roads with cautious ease. He lets you know what you need to know (as a tourist) and leaves out the opinionated junk. He gets to know who he's driving and does his best to make connections. The van was nice, clean, and rode well. The tour was more than expected, and recommended.

If you are going to do this, request Misha! He made the trip amazing. I learned so much and he made…read moreus laugh! Great tour, great info, great time!!

Bryan was amazing from start to finish! He texted the night before with clear directions on where…read moreto meet--including helpful pictures--which made everything stress-free. Before we even met him, he gave great tips on how to get there and even suggested stopping at a delicious bakery, which was such a nice touch. When we met Bryan, he was incredibly friendly, upbeat, and genuinely happy to be there. Throughout the tour, he showed video clips that made everything come alive--even for our kids (ages 11 and younger) who hadn't seen some of the movies. They were totally engaged and loved it! They especially enjoyed the behind-the-scenes tidbits Bryan shared, like how green screens work and how certain scenes were created. He made several stops where we could get out, explore, and take pictures, and he really took the time to connect with everyone on the tour. It felt personalized--he went above and beyond to tailor the experience to people's interests. He even helped take photos, which we really appreciated. I was also extremely impressed with his driving--he managed to safely navigate while playing video clips and sharing information the whole time without ever making us feel unsafe. That's no small feat! We truly couldn't have asked for a better experience. Highly recommend this tour--and especially Bryan!

Fabulous tour, very professionally arranged, with film clips and tour stops timed with…read morenear-stopwatch precision by our engaging tour guide Bryan. You could tell that putting this all together was his passion. Great for both those seeing San Francisco for the first time as well as locals--you'll learn something new no matter how well you know the city or know the movies filmed here. (And you don't have to be a movie buff to appreciate this tour.)

I had a great experience with Eric as our driver. I requested the quote online which was below…read moreothers I asked information. He arrived early, called us and were ready to go. He was professional and courteous the entire ride to and from Napa. The vehicle was clean, comfortable and without issue. I will use them again in the future.

First and foremost, I'll start by saying I highly recommend Nfaly Transportation! We were very…read morefortunate to have been at the right place, at the right time. Nfaly was parked in front of the Grand Hyatt in Union Square with his spacious and clean Town Car, and we were four adult people on vacation with dinner reservation's.......a great match, right? You bet! We got in, and although we knew we would be comfortable, what caught us by surprise was how much we enjoyed Nfaly. He not only was an excellent driver, but he was very personable when engaged. With that said, the four of us were so pleased with his services, that we called upon him to pick us up from dinner, and then again the next day to take us to the airport. We found Nfaly Transportation to be reasonable, but what really set Nfaly Transportation apart from others, was Nfaly! What a great experience.....I highly recommend Nfaly Transportation!!