Meghan was terrific. Very easy to work with. Very friendly, professional and knowledgeable…read more Everyone in the store was very nice and welcoming. Store is bright, clean and spacious. Lots of options.

this review is related to the extended warranty purchase offered by Jessup and their lack of…read moresupport re the service from the warranty service provider. I called Jessup this morning, August 4, 2026, because I tried several times to get a response from the warranty vendor about expected arrival time to make the needed repair. The staff whi answered the phone transferred me to m sales rep. He told me he couldn't help me. I responded that the service provider was endorsed by Jessup and I needed to know when the provider would be at my home to provide the service. He then told me he would check with the service girl and ended the call. Do not, I repeat, do not rely upon Jessup for any post sales help with the extended warranty repair provider. I'd look elsewhere for extended warranty service. Big disappointment.

Our family has done business with Tony for over 20 years. We have always received the best in…read morecustomer service from all the employees. The appliances we have purchased have met or exceeded expectation and the prices have been fair and reasonable. Tony delivered our most recent purchase on Sunday as a special request. We would highly recommend this business when considering the purchase of a used appliance. Doug I

Outstanding business with honest employees! Happy to buy from them…read more A refreshing, reputable business in Sarasota, Florida. Dave Concino

Alex is a very honest hardworking man that fixed our stove. He kept us informed on time and cost…read moreand I am thrilled to get the stove working again. Highly recommended

Answered the phone .Came next morning. Fixed my microwave door which had a broken door hook part…read more His expertise saved me several hundred dollars I would have had to pay for a new door or even worse, a new microwave. Highly recommend .

Needed an ice maker in refrig repaired, a toilet and sink faucet also. They sent 2 men, one did…read morethe ice maker in 3 minutes and went to do the other things.. only problem was a part was no longer made which means I have to replace the entire appliance for several thousands. When they finished the bill was $923!!! Quality ok but value was non-existent. Then I went online to check out their website and there were so many bad reviews I got nervous. They are a "preferred vendor" on my condo list. Now I will check out another firm for comparison.

My wife and I were totally scammed by this company. I have emails about a microwave that the sales…read morerep told me would not be delivered in time and suggested I buy it from Home Depot instead. Which we did. He then for some reason continued to order the microwave, even though we had spoken and he told me to get it somewhere else. Now after spending $20,000 they're trying to get me to pay $500 for a restocking fee for their error. I would never do business with this company and recommend everyone look elsewhere.

Hustle,intelligence, honesty and on time! What else well he is very capable in general…read moremaintenance,plumbing and lite electric. I'm sorry I had to move east because he is 3 1/2hours from me. So get on the phone and experience what most workers are doing for you! David Pitchko

Sam has arrived on a super short notice, quickly explained the issue and fixed it without pushing…read moreexpensive alternatives. Great service and attitude - highly recommended! Thanks Barak

We had nothing but problems and delays. Call center in Philippines when you need an answer…read more Scheduling was a constant problem. I took 5 months to get installation of a simple vented fireplace The fire box was already there. it was awful.

I would stear clear of this company. Multiple design flaws, installation issues and granite…read moremiscuts have created an installation nightmare with this company. They don't hold to their word, lie about having products in hand and then don't return calls. I'm in month 3 of the installation alone and it will now go i to month 4. That's from start of installation. Unfortunately Julian and Rich don't know how to run this company nor have any attention to customer satisfaction. Happy to provide updates as this drags along.

Called for oven repair, and within two hours it was repaired …read more Prompt, courteous and professional. I would highly recommend Sergey!

From the owner: Same Day appliance repair. Refrigerator Oven Dryer Washer…read moremicrowave dishwasher Honest pricing licensed and insured

We were very happy with Viktor. Our LG freezer section was not working properly. He answered our…read morerequest quickly and arrived exactly on time. We had tried several other places and they either didn't respond or said they didn't work on LG. He was very knowledgeable and fixed our problem. His prices were fair and estimates were given prior to the repair. We're recommending him and also keeping his info for our next appliance repair.

The guy was a rockstar fixing everything perfectly am ready to call him for more work highly…read morerecommend

Retraction from yesterday's review, Paradise Grills went the extra mile this evening yes a Sunday…read moreand clearly sent their best crew (Jason & two other) they were professional and knew precisely what they were doing. It's unfortunate when two installers can make a customer so extremely mad and frustrated. Thank you to everyone who corrected the initial bad experience! Sincerely, Crystal

Extremely disappointing experience, especially considering we spent approximately $12,000 on this…read moreoutdoor kitchen/grill. From the beginning, we feel we were misled about what we were purchasing and the level of service that would be provided. Our salesperson, Derek Abrams, represented the delivery as a "white glove installation." What we actually received was essentially a delivery -- not the installation we were led to believe we were paying for. Even worse, during delivery, the crew damaged a post on our newly constructed lanai, leaving us with damage to a brand-new part of our home on top of everything else. After only a handful of uses, the stainless steel that was represented to us as rust-proof began showing rust. We were then told after the fact that the stainless steel is actually not rust-proof. That is completely unacceptable for a premium outdoor product at this price point and is not consistent with what we believed we were purchasing. We have sent multiple emails and correspondence attempting to resolve these issues, and the lack of meaningful response has been absolutely unacceptable. We have had to repeatedly follow up just to try to get someone to address our concerns. This experience has included: * Misleading information regarding the advertised "white glove installation" * Damage to a post on our newly constructed lanai during delivery * Rust developing on stainless steel that was represented as rust-proof * Conflicting information about the product after the sale * Multiple attempts on our part to obtain assistance * An unacceptable lack of communication and follow-through For a purchase at this price point, we expected a premium product, professional delivery and installation, accurate information, and responsive customer service. Instead, we have been left frustrated, disappointed, and dealing with both property damage and concerns about the quality of the product itself. When a company is willing to accept $12,000 from a customer, it should be equally willing to stand behind its product, take responsibility for damage caused during delivery, and promptly address legitimate customer concerns. At this point, I would strongly caution anyone considering making a significant purchase from this company to ask very specific questions, get every representation in writing, and make absolutely certain you understand what their advertised services and product claims actually mean before handing over your money.