Absolutely the worst door company to ever deal with, 4 days to come out, temporary repair and told…read morenot to use unless absolutely necessary, told 5-10 business days to order new springs, driver didn't show at appointment time came 30 minutes before and lied to office, had to call another company for actual repair and now they want me to pay $119.00 for not doing anything and they even asked to use my ladder. This company is a JOKE!!!

From the owner: Welcome to Drake Reed Door Co. With more than 2 decades in business and a team with more than 75…read moreyears combined experience, you can count on our professionalism and service when we provide garage door repairs or installation. Our goal is to provide a quality service to the community with the best products and service you will find anywhere.

Last evening our garage door stopped working. I scheduled an online appointment then…read more Today by 8:15 they called and said they could come this afternoon. By 1 pm, two great techs arrived, diagnosed the issue, offered options and replaced my opener by 2:30. And I felt the price was fair. Great experience again and glad for the fast, courteous, professional services!

Knowledgeable and reasonably priced. Friendly staff and technicians. Great workmanship…read more Recommended

While the repair guys were prompt, it seemed unnecessary to send two guys to do what amounted to…read moresome simple adjustments. I think they were here for less than an hour, we just got a bill for $188! $169 to just walk in the door, and .2 hours to actually complete the adjustment! That was $99, for 12 minutes of work! Thank goodness our economy is getting better. I'm sure that there are other companies that can do better! I'll be looking!

Needed to have a door opener replaced asap. Shank was able to send out a technician the next day…read more Tim D. replaced the existing operator, programmed the new remotes, reprogrammed my old remotes, and explained the warranty. He also offered to reprogram our two in-car openers as well. Friendly, first-rate service, and high-quality workmanship. This is the second opener Shank replaced and their openers are far superior to what i had before. Gary E.

We called Shaun at PPM and he came the same day to give us an estimate. I was immediately impressed…read morewith his personable approach and confidence. Had a crew there in just a few days and they worked tirelessly to replace our gutters and we couldn't be more pleased with the outcome! They were very professional and personable, I highly recommend this business!

I will use these guys for any and everything they can do! I cannot speak highly enough of their…read moreservice, quality, cost, promptness and, most importantly, integrity. Shaun not only told me what I needed, but also what I didn't need. His estimate was less than half of the 1st company's which made me skeptical. But I had nothing to worry about. The job was first rate. Don't hesitate to give them a call.

Don't do business with Hanover Alliance. I called to have keypad fixed - it stopped working. I…read morechanged battery but it still did not work. I called Alliance, Hanover because they installed the keypad about 2 years ago. I called on Monday morning and was told they would get to me sometime that week. I called Wednesday to get a more definite time - was told they would call back. In the meantime, while waiting for a callback, I called someone else. They came to the house within the hour. The keypad needed to be reprogrammed. Sometimes when the battery dies, the keypad needs to be reprogrammed. Instructions are in the box the keypad came in. Well, I was not left instructions. I asked the guy at the time the keypad was installed how I change the password. He told me I couldn't, I had to call the company. No instructions were left with me. I found out that was a bold face lie. BTW - I waited all day for a callback. Alliance, Hanover is terrible. Have an honest, more reliable company do your work. I will never ever call them again.

Ridiculous business ethics. Took time from work to meet the technicians who told me the job could…read morebe done, and they told me the steps I needed to do prior to my door being replaced. I was told an updated estimate would be provided. Several days later I had heard nothing so I reached out again and was told it would be provided shortly. Almost a month later and still no reply so I once again emailed regarding this estimate since we had already hoped the door would have been replaced in this lengthy time span. I finally get a reply telling me they had been very busy, which means as a customer, my time was apparently not important enough for a few minutes. After all this time of waiting and having to be the one to reach out to them, I am told they cannot even do the job. The job they told me they could do. Give your customers respect, show them they matter, and if you tell them you can do the job and later decide you cannot....please have the decency to let the customer know that. I now have to start over with a better business apparently. Thanks for wasting our time.

Service was well done. Chris was very nice and knowledgeable of the work he did and cleaned up…read moreafterwards.

From the owner: Goodrich Garage Door Services is located in Halifax PA and provides Services for Residential…read moreCustomers who are in need of garage door service. Whether it be repair, or replacement of the door, or the door opener. We also offer preventative maintenance services as well.