We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Great communications and quickly gave a fair quote and fixed the problem…read more Thank you!

If you live in chino hills you already know how old our houses are. And with that age, our water…read morepressure regulator, main shut off, and spigot all failed. One yelp inquiry later within minutes, Cori and his team sent out Jason to help us out the next day (as we requested). We were given a window of 11 am - 1 pm and for the first time I've ever been given a window of arrival, Jason showed up promptly at 11 am. He went to work on inspection, giving recommendations, and then replacing the entire trifecta. We ran into some hiccups along the way where some pipe was dented from age and needed to be replaced and that was taken care of swiftly. We also have a napping newborn and he was miraculously able to sleep through the work and Jason was kind enough to work gently during the naps. After the job was done we chatted for a bit and he was on his way. Later that night I did notice a small leak coming from one of the couplings and Jason quickly returned the same night to fix the issue despite it being late. I even said we could wait until tomorrow but he insisted on getting to fixed. A quick fix later, all was well. I have working water pressure throughout the house and no more leaks. The wife and baby are very happy. Thank you to Jason for all the help and a huge thank you to Sonia for coordinating all this!! She was super quick on communication and was always patient and empathetic. And thank you to Cori for being on standby to support us through tonight. I firmly standby supporting your local businesses as they truly mold a community and help foster growth. So please don't hesitate to try and contact these fine people. I look forward to working with you all again should the dreaded day I have plumbing needs arise again

Very professional and knowledgeable. Whitney is very experienced, nice guy and does a great job and…read morecleans up when the job is done.for any plumbing issues one stop will be only call for help.

Travis and Jacob from One Stop Plumbers came out today and fixed a slab leak and a leak in my…read moreceiling. They were professional, respectful of my home, and easy to work with. They explained everything clearly and were honest and fair about the work and the cost. Great customer service, great attitudes, and excellent work overall. I'm very happy with the results and would definitely recommend them.

Nate is the guy! Upfront prices, many options, no pressure sales. Fast, clean install! Nate…read moreexplained different recommendations for drain pipe locations, different add-ons that would benefit the water heater (regulator). Professional install! The price was extremely competitive, but the quality of service was impeccable. I feel really good going with this company.

Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

I had a great experience with Steve's five star service. I called because the AC/Heating fan was…read moremaking a strange, loud noise. They answered immediately, same day appointment available but I wasn't. I scheduled it for the next morning. Their technician Chris Urzua, sent a message that morning when he was on his way, he arrived, greeted me while identifying himself, wore protective socks inside my home. He identified the issues quickly. Explained the repairs I needed and why, proceeded to get the part he didn't have in stock quickly and repaired my unit and had it up and working all within three hours. Absolutely outstanding service I would highly recommend Steve's 5 star and Chris to anyone. Thank you

We were really really pleased with Christian Flores work . He was very neat , he always has a great…read moresmile on his face and we really appreciate all that he did for us whenever we need work done for any vacation or plumbing we want Christian Flores back and to be our primary technician He has such a great personality and very energetic He's one of the best technicians that I worked with . I highly recommend Steve's five star service and Christian Flores as your technician

Had an issue after new construction which caused me not to have hot water. I called Alpine, and…read morethe delightful owner Vince called me to discuss the need. He sent Michael out to help me after the holiday and Michael helped with a few other things I needed advice on. I was in a bind moving in....and Michael was honest about a handy man doing some of the work to save on the cost, but I did not have the time and was tired of taking cold showers so I requested Michael do it as Alpine as they were more established. I appreciated the tip to save on cost, but chose to pay him to do all of it which required going back to the store to get materials to seal around the leak in the water heater cabinet outside. Good, honest, work, good people, great service. 5 star review for this company!

Gas valve issue -- pretty simple. The technician said it would take two weeks to get the part,…read morestarted with the lazy talk then immediately pushed replacing the entire water heater instead, quoting $2,700. That's ridiculous. We did not want to replace the whole unit; we only wanted the gas valve replaced. Instead of giving the customer what they were asking for, he offered no repair solution at all. Once we declined the full replacement, he simply said "okay, have a good day" and walked away. No attempt to do the repair, no effort to earn the business, and no interest in creating a recurring customer. Very frustrating experience. How do this companies stay in business, by upselling and taking advantage of customers that have a lack of knowledge UPDATE- The owner did reach out; however, if his principles of doing business were truly aligned with and reflected in how his company operates, the outcome would have been different. We ultimately purchased a new water heater and installed it ourselves -- $700 out of pocket. It was surprisingly easy with YouTube and AI guidance. Saved thousands. Their quote was $2,700, and another quote we received was $3,500. Paying those prices for a straightforward job simply didn't make sense. They want to upsell 2000%

I needed a repair or replacement of a 12 year old water heater. They were responsive and open to…read morediscussing various options and pricing. They offered the best prices. Everyone was prompt and courteous. I'm very satisfied with the installation of the new water heater. Thank you!

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

x 5. Operation OverChill was a success. Mission accomplished. Bravo zulu…read more The N-Gen squad rocked up and BREACHED the attic trap door with tool bags, STORMED the previous installation that held our home comfort hostage, IDENTIFIED the hostile tango (a wily unit with deceptive drainage), and neutralized the problem with EXTREME prejudice. I heard a POP-POP and the system went down. One shot in the plenum, one in the coil. They installed a democratically elected ruler of indoor comfort that is committed to equal airflow for all rooms. HVAC gone rogue? You could do worse than to get an estimate from The N-Gen. We'll keep them on speed dial while keeping their last names private in the review photos. They liberated our home from uncertain climate control. These service-minded mercs didn't even require us to pay the invoice in crypto. Hooyah. I love me some monthly payments in USD. Believe.

I purchased my water filtration system through Costco because I've always trusted Costco's…read morereputation and the quality of the products they stand behind. The filtration system itself has been excellent--while the replacement filters are somewhat expensive, the results are absolutely worth it. About a month ago, I called to order replacement filters and unfortunately had a very disappointing experience with a representative named Maria. Not only was her communication unprofessional and frustrating, but despite the fact that I had already paid for the filters, I was left waiting nearly 28 days without receiving them or getting proper assistance. The experience was so poor that I seriously considered taking my business elsewhere, despite having spent nearly $3,000 with this company. Thankfully, when I later spoke with Keisha, she completely turned the situation around. She was friendly, professional, and highly efficient--and after speaking with her, my filters arrived within just 2 days. She reminded me that the rest of the team is actually very strong and customer-focused. Because of the excellent product and the other great team members, I'm giving 3 stars. However, the missing 2 stars are entirely due to the poor customer service experience I had with Maria. I hope management addresses this, because one negative employee should not overshadow an otherwise good company.

Main line was fixed within a few hours for a great price, & great service, great guy. He should up…read more@ 9pm and i was grateful

Francisco called back few days later to resolve the issue and truly felt bad about how we left…read morethings and was able to complete project as expected

Hector of Speedy was amazing! I contacted Speedy and with one day notice he came out next day on…read moreEaster!! Did an amazing job and went above and beyond to help me out. Very professional and on time. Would highly recommend Speedy!! Great job!

opened project late in the evening and recieved an immediate response from Hector with diagnosis…read moreand request for pictures. Sent my pictures and agiain for an immediate response with a nice quote. Set appointment for mid afternoon the following day. Hector texted me early that morning that he could have Michael out t my house around 10:00AM. Michael arrived on time with part in hand. We looked the water heater over, answered a myriad of questions form qualify of the brand to regular maintenance questions. Part was installed within an hour and we had hot water again. Michael provided great service. Great communication and service with Speedy Water Heaters, will definitely reach out with for any future repairs or replacement.