I called at the last minute and spoke to Javier to get our family pet Snoopy an appointment on…read moreFriday and was pleasantly surprised they had a spot and he come and be pampered. They were professional from beginning to end and Snoopy looks amazing. Their price was a little more then what we've paid in the past but trust me it was worth every penny because it included his nails being cut, shampoo and grooming. Thank you Pampered Pet, we'll definitely be back and Snoopy is so happy with his new look!!

Tried to book an appointment over the phone and the owner was rude and hung up the call.read more

Coming late at night me and my wife were welcomed very warmly to kind women, Daniela and catty they…read morewere very quick to help and greeted us with smiles! Our cat is doing so well now and got a cute little trim!

Iron horse Emergency Vet deserves the highest possible rating. I am so grateful…read moreFor the care they provided my foster kitten a few nights ago. I am a foster for 21 years and it's still very hard when I have a kitten that suddenly declines rapidly. Dr Rader was exceptional with her special care taking my kitten immediately and working on her. She came out and updated me regularly, keeping me in the loop. She gave me the full story with the kitten and then kindly gave me all the possible scenarios and options. IronHorse was very respectful to me as a foster that is part of a group, and they also felt confident with the care I was giving the kitten . They are compassionate to animals , and humans as well., as it can be very stressful taking a pet to the emergency vet. Thanks again Dr Rader and Iron Horse vet care. Denise Young

I'm extremely disappointed with how drastically the quality of care and customer service at this…read moreanimal clinic has declined. What used to feel like a place focused on helping animals now feels rushed, impersonal, and centered around pushing medication rather than providing thoughtful, compassionate solutions. Throughout my experience, there seemed to be very little effort to discuss alternative options or genuinely address the root of my dog's issues. Instead, the only solutions presented involved continuously prescribing more medication without much explanation or care for long-term wellbeing. What was even more frustrating was being charged a "service fee" that staff could not clearly explain when asked. If clients are expected to pay additional fees, there should at minimum be transparency and professionalism regarding what those charges are actually for. I understand veterinary medicine is difficult and clinics are busy, but compassion, communication, and honesty should still be basic standards of care. Unfortunately, this experience left me feeling unheard, overcharged, and far less confident in the clinic than I once was. Stay away from this place.

My partner and I are eternally grateful for choosing Sun Valley Pet Hospital for our elderly cat's…read more(Kitty) end of life care. It was a very difficult and vulnerable time for us, and every single worker was patient and compassionate. Prior to his euthanasia appointment, the doctors and vet assistants worked closely with us for weeks and ensured every test and every option was considered to determine a strong diagnosis. During this process, not ONCE did they push euthanasia.. they left it up to us to decide that which is something we appreciated very much. They reassured us that they were able to be reached via email, text and/or call to update them on Kitty's treatment at any time. They were responsive and on top of every little thing. Of course, Kitty was a 16 year old bombay and could not function like a normal cat any longer even with the extensive treatment that was prescribed to us. His health deteriorated rapidly due to his illness (hyperthyroidism) that not even the medicine could treat. We then had to make one of the hardest decisions of our lives to put him down so he can finally live a life of peace. Thank you to the health care team (Dr. Narg, Sheila, Leah, Marissa, and many more) for treating Kitty, my partner and I with so much tender care and I will never forget how comfortable you all made us feeling during this very hard transition. If you are ever considering euthanasia, or even just in need of general care for your furry friend(s), do not hesitate and come here. Again, thank you Sun Valley Pet Hospital for peacefully opening the sky gates for my baby boy.

Very helpful and friendly staff. Great product selection. Reasonable prices. I'll be back next time…read moreI need supplies ensure my new dog.

Farmina and/or Nutrisource, both in the 26lb bags is always but three and get the fourth free…read more No brainer. Fellow Yelpets, please let me know if anyone does better?

Yesterday I went in to buy my cat's minnows only. Well I ended up buying a lot more, Mia was of…read moregreat assistance. I mentioned I have picky cats but do want to try less chemical based food. She was of great help. I ended up taking the Nulo freestyle which so far my cats seemed to like specifically the sardine beef. I also got the Broth for Cats to try it out along with the Open Farm freeze dried raw. In addition to fog city lick-able treats. I really appreciated her help. She was not pushy at all. Very natural and I loved that she shared some of the food items she gives her cats, like the broth. Thank you!

Great service, personal, knowledgeable, accommodating. I called with some questions, got full…read moreexplanations and answers. Stephen, with whom I spoke on the phone, took all the time needed to make me understand everything I needed to know. When I went in later that day to buy what I needed, I knew who he was and went to him. He remembered our phone chat, took me to what I needed, explained everything again. I have always thought the employees at PFE were knowledgeable about their products and have always appreciated how pleasant they are to work with. Working with Stephen today was no exception. Got what I needed, went out a satisfied customer and my baby girl is a wagging camper tonight. Thank you!

Cali 9 was one of the best decisions made for my dog. He's a 130lb Rottweiler, who is very…read morereactive towards dogs and people. I was very nervous but right away the trainer Hamza,gave me the confidence and the tools I needed to be able to train him. The course was definitely worth every penny and I highly recommend it.

We have an adorable and STRONG 4 year old Rottweiler with reactivity issues that needed to be…read moreaddressed. After our initial intake phone call with Cali K9 we decided on the 8 week semi-private and 8 week group session training package (with additional remote assistance). From the first session Hamza was professional, patient and firm with our dog (and us!). He gives detailed guidance in a structured environment, always remaining calm. It has been a journey, but halfway through our program we are seeing significant results - both in and out of class. We see our Rottie understanding and following commands much better, and our confidence in him and ourselves has grown tremendously. Hamza is not intimidated by large breed dogs and keeps the atmosphere super positive. While I see that this program is beneficial to all breeds, I would especially recommend Cali K9 for strong, reactive dog breeds.

The service is top notch from start to end. Artana is super nice, punctual, and always gives my boy…read morea great cut. Love how she transforms my Persian into a dino!

First time having my cats professionally groomed and I chose Kittington it was the best decision!…read moreHer professionalism and the skill set is shown on my cats. One of my cat is extremely matted, and she was able to clean shave her without any problem. The other cat is not so matted, she preserved a lot of his hair. My cats looked so good! She gave me some tips to groom the cats at home to prevent matting. Will definitely book her again!

I visited this place with my wife and I a number of times. We had been looking for the right dog…read morefor so long, and I'm glad the team of volunteers were able to help me so kindly. This is the cleanest shelter I've been to by far, you can tell the volunteers here really care about the animals there. They always have new kittens and pups!! Perfect amount of space in their back area to get to know the baby you want. They even have a section of free clothes, toys, and everything you need for your dog and cat donated kindly from people in the neighborhood. I really love this shelter. A reminder to adopt not shop!!

I came to the Berkeley Humane Society after being told they were providing a free health clinic on…read moreSaturday and Sunday, December 6 and 7. This included free spay and neuter services with advanced sign-up. The staff and volunteers were absolutely amazing--so kind, organized, and genuinely helpful throughout the entire experience. One of the sponsors was Tony LaRussa and LaRussa Rescue, along with other rescue organizations. Tony and his wife were there during our visit, taking time to chat with people and personally thanking everyone for coming, which was incredibly touching. I've been wanting to visit this shelter for a long time, and I'm so glad I finally had the opportunity. The dedication and compassion of everyone here truly shows. An amazing place filled with amazing people.

John, the veterinary assistant at Petco, was absolutely amazing. He took the time to answer all of…read moremy questions and gave me helpful, knowledgeable advice about caring for my dogs. I never felt rushed, and it was clear that he genuinely cared about their well-being. His professionalism, kindness, and expertise made the entire experience a positive one. It's not often you come across someone who is both so knowledgeable and so personable. I truly appreciate all of his help and will definitely be recommending him to friends and family. Thanks again, John!

There's is a very high volume, VERY annoying recording that repeats incessantly- apparently for…read morecustomer calls that are on hold. Very ironic, because while you are trying not to lose a customer on the phone you are losing all the customers in the store. Honestly, it's like some kind of prisoner torture. Turn it down or make it stop. I would never go into that store again if I didn't live my groomer and dog trainer there! Plus there is visible dog pee on virtually every low shelf in the store. Maybe get a janitor who doesn't mind cleaning up dog pee, or change your policy about allowing dogs in the store.

Mud Puppy Tub & Scrub is amazing! Today, after Flynn spent the day running, playing, and having a…read moreblast at Point Isabel Regional Shoreline, this place was a lifesaver before heading home. The staff and team are absolutely wonderful and provide phenomenal customer service. They offer full-service bathing, grooming, and nail trimming, and while appointments aren't required, they definitely help during the busy summer months when many dog owners visit the park. One of the best things about Mud Puppy is its convenient location right next to the dog park. There's also a snack bar where you can grab a delicious treat or a cappuccino while your pup is being pampered. I highly recommend Mud Puppy Tub & Scrub. The service exceeded my expectations, and everyone on the team was friendly, welcoming, and genuinely caring. Most importantly, Flynn came home looking handsome, smelling fresh, and squeaky clean. We'll definitely be back! PS - they even washed and cleaned Flynn's harness and leash. Amazing!

This place is a gem for both pups and their humans. The grooming and bathing services are…read moretop-notch, and the staff are incredibly friendly, compassionate, and attentive--they truly know how to make dogs feel comfortable and cared for. My dog actually enjoys coming here, which says everything. The location is a bonus, with beautiful nearby walking trails and scenic views that turn a simple grooming trip into a relaxing outing. Prices are very reasonable for the quality of care you receive, and I love browsing their selection of toys, treats, and adorable accessories--especially the cute bows that make my pup look extra special. Plus, having a coffee shop just around the corner makes the whole experience even better. Highly recommend!