These people are a pleasure to deal with. They took my car in exactly when they said they would and…read moreserviced it in the timely manner which they estimated and had my car ready sooner than I thought they would. Add to all of that, the warm relaxing waiting area with complimentary Keurig coffees, super friendly staff, and reasonable prices. Fantastic!

Dan and his crew are always a pleasure to work with. They are fast and do great work! I won't…read moretake my cars anywhere else! -Joe S

Sent my car in for inspection, came out in no time .less than 20 minutes. The staff was helpful and…read morecourteous...

Value and service. I've been a customer for about two years. All of my tire purchases will be…read moreprovided by Thomas Tire. Consistent quality and friendly service. No up selling. The coffee is fresh while you wait.

Thorough and accurate diagnosis. Electrical issues can be difficult and expensive to fix. These…read moreguys found what the dealership couldn't even guess was wrong. Their pricing was a fraction of what the dealership charged and they fixed the problem on the first visit. Thank you so very much to the mechanic who explained everything and fixed my truck.

Great service! Outstanding customer service! Been coming here for, at least, 15 years. Never had a…read moreproblem!!

I have been a customer at Baity's for years. Staff always friendly and professional. They are very…read morethorough and meticulous with repairs. I have had various vehicles serviced, and very pleased with the results. Sometimes one has to wait, but for me it'w worth the wait, knowing my vehicle has been repaired and safe to drive.

This is my horror story. it's a sad story too. I have been dealing with Baitys tires for nearly 10…read moreyears. Have never had an issue, ever! Great folks or so I thought. I recently had a lift kit installed on my 2025 Maverick tremor. They (Baitys) have done a lift kit before on my bronco sport Badlands awesome job. However, this was not. I acquired their services to do this lift kit and it was on for about a month before it failed. Apparently whether they did not install the CV back into the transmission correctly or the lift kit was missing something but regardless it popped the CV joint out and I lost the transmission. I thought it was a factory issue. It was not. Dealership told me about the CV and the issue with that being that it was not installed correctly or something was missing when they put the aftermarket lift kit on. I did not expect Baittys to pay the full price for the transmission, $8500 and change. But I did expect them to assume some responsibility. I figured that was fair. Also being kind to them because of the relationship I thought meant something and apparently that was Folly on my part. The dealership was awesome, (capital Ford) in Wilmington. They were kind enough to give me a loaner which I've had now for well over a week and a half free of charge. Unbelievably kind. This happened by the way 3 1/2 hours from home on Oak Island. I reside in Greensboro. Well got the call today that the transmission is done. I Texted Tripp the manager At Baiteys Tire he texted me and told me and I paraphrase, that the dealership called him and told him it wasn't anything they did. Which, of course, is in congruent with what the manager told me at the dealership. After leaving a slightly terse voicemail asking why they would tell him that as it was not congruent with our initial conversations after they found out what happened. This being at capital Ford in Wilmington, I got a call back from Nick the manager there and service that is, and he told me he has not contacted Tripp except for the first time telling him what happened and he would be in touch when it's done. 10 years I've dealt with Tripp and Baittys Tire and always recommended them. But why he would tell me a story that they told him it was not anything they did is beyond the pale. You know when you hire somebody, you have a reasonable expectation that they know what in the sam hell they're doing. Well I can tell you, he kicked the can and now I'm stuck with the full amount of a brand new transmission, plus the cost of the lift kit, which will not work on my Maverick at least in the kit that I paid for. So I am out over 10 grand. He can't make this up. So no, I could not recommend them again. It is very distressing. I'm out of the money. I'm out of relationship that you would've thought after 10 years. It meant something. But alas. I'm sure this is abnormal in business today. Sarcasm implied. So buyer beware. I would not recommend them and would give them a minus one score If I could. Sad, big time, mad oh hell? Oh yeah. This is what happened without any embellishments as I believe in being honorable and it is important to be as accurate as possible and not allow your emotions to overtake the facts. Good luck, Baittys Tire. Damn.

My wife and I are traveling from Hendersonville to Dover Delaware and got a flat about a mile away…read more We limped here to Mavis and were instantly greeted with very friendly staff. Alan came out to check the flat and noticed my Arizona tires had dry rot. He then hooked me up with a great price on 4 New Goodyear tires and got to work right away. From pulling in to pulling out it was only a little over an hour. Huge thanks for getting us on our way safely and quickly!

i went to mavis tire in Lexington nc. i needed two back tires on my new Nissan frontier from…read morerunning over nails. was quoted $191 for each tired. after they put them on the cost was $570.... $30 to balance each tire!!!!!!!!!! that's NOT what it cost to balance a tire. also, a charge for shop rags. they never picked up a rag while changing my tires. they don't offer to tell you the additional charges nor are they posted. This is just false advertisement of low cost and over charging you in the end. I will never go to a mavis again. its sad that this is allowed.

Been going there since 2012 and they are very friendly and helpful. Sabrina is very nice and…read moreknowledgeable! Thank You, Destry Vestal

Not sure why the ratings are low for this business. They have always done a good job for me. They…read morerecently did some work for me and the new parts failed and I had no issues getting them replaced at no charge.

Was recommended to come here. I went to another shop in Winston Salem and they told me I needed a…read morenew compressor and quoted me $1,200. Came to Walt's and they said $600. Once they got in there, they said all I needed was a new discharge line. So appreciative of their honesty.

just got , what I was told was a "brand new catalytic converter" not even a year ago and it's…read morealready messed up again. heard plenty of times they use old parts here on your cars and keep the newer ones !

The phone service was great. They answered my questions and gave me good quotes. I would recommend…read morethem to anyone.

I've been using Erlanger for my personal vehicles and our three church vans for years. If you want…read morea garage/ mechanic that does a great job, is extremely custom friendly and that is price conscious and professionals that you can trust, I highly recommend Erlanger Auto. As an older person, over the years I have had many different types of experiences with Auto service providers but I have been very satisfied with Chad and all of the employees, and services/repairs at Erlanger. Again, I highly recommend Erlanger for all of your auto related needs.