From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

Julie at Leeds & Son is absolutely fantastic. Walking into a luxury authorized dealer can sometimes…read morefeel intimidating, but she made the environment incredibly welcoming. She really took a genuine interest in helping me navigate the availability of a Datejust, along with some other Oyster Perpetual models. Her transparency and lack of pressure were so refreshing. She is a true professional who clearly loves what she does. Highly recommend stopping by the El Paseo boutique and asking for her!

It is very rare to go into a jewelry store and have an expert jeweler available to consult and…read moreassist with design and repair. They have a great selection of jewelry as well as the ability to customize anything you would like. Very friendly and capable service. I am adding them to my go-to stores.

Perfect business , I felt like I was going to a wealthy friends home looking through their jewelry…read moresection of their closet , Rudy is the owner and not even once have I seen him while in the neighborhood has he not made time to give me a hug and ask me How I been (not even mentioning any watch repair or business related anything ) They have immaculate customer service here that's very personal , I had 2 Rolex repairs and watch battery replacements and never once did I have any issues , they did polishing complimentary and it's a paid service everywhere else . It looked like I was wearing a new piece of jewelry . Highly regarded , highly recommended , same day service ‍

Nani is Super sweet and interactive with customer. She has beautiful pieces. She helps with design…read moreand and give you suggestions

Nani is absolutely spectacular! She has the most incredible personality and sharp business mind…read more Not only does she carry amazing pieces of jewelry, she can explain in detail the inclusive components of the entire piece. I have purchased lovely pieces for myself and wonderful gifts for others that I hold dear to my heart. Also, I have utilized her service for certified appraisals. The precise certifications are perfect for personal use as well as for insurance purposes. Her repair service is great too. From battery replacement to fixing broken items. Everything is always perfect. I highly recommend Nani Jewelry for all of your jewelry needs.

Had to have my wedding ring resized. Went after work close to when they were closing. Instead of…read morehaving me return the next day, they took care of it for me right on the spot... which I appreciated! Great customer service! Thank you Joe & James!

It's a pleasure to walk into Ozel's and talk to Joe and James (owners) about jewelry, watches, and…read morelife. You immediately feel at ease and welcomed. They take their time to get to know you. They listen. There is no pressure to purchase anything. It's as if they treat each individual like a family member. We've enjoyed the various purchases through the recent years (Rolex & Cartier watches, & earrings) and we continue to return. We highly recommend these professionals for your jewelry needs. They can customize to your needs and preferences. You will not be disappointed. Looking forward to our next visit. Thank you, Kathleen and Michael.

El Paseo Jewelers is truly outstanding. The service is warm, knowledgeable, and never pushy, and…read morethe selection and craftsmanship are top-notch. The team takes the time to listen and make sure you're completely confident in your choice, which is rare and refreshing. If you're in Palm Desert and want a jeweler you can trust--whether for a special occasion, a repair, or just browsing--this is the place. Highly recommend! Thank you Raju your team is amazing

Thank you for your nice and flexible service. I am super…read moreHappy with the new beautiful Bracelet. We will see you soon.

A very solid five (plus) star experience;…read more I am posting to share my appreciation for the excellent service we received at Hope Diamonds & Company. After deciding to part with mom's jewelry collection, which no one in the family wanted.   We found Hope Diamonds on Yelp and could not be happier with the experience. We were taken care of by Jimmy and truly appreciated the time he took to evaluate each piece, clearly explaining both the positives and negatives of every item. Since we had checked the spot prices for gold and silver beforehand, we felt the offers we received for each piece was very fair, accurately reflecting either the melt or resale value of our items. Hope Diamonds & Company will be at the top of our list for any future jewelry needs.

We had the best experience from the onset! From the moment we walked in we were greeted right away…read moreby Bill and his customer service and knowledge was top notch! He helped us find the perfect ring!!! He walked us through the process and timeline so we knew exactly what to expect. Jimmy contacted me right away and was a pleasure to work with. Jimmy was very personable which made the experience even more special for us! He made sure to delivered the "PERFECT" ring and I absolutely love it!!! Bill and Jimmy - Thank you for not treating us like another transaction but treating us with great care, compassion and sharing the excitement we had and for going above and beyond! I'm sure we will return for future purchases.

Last month on November 28th, the love of my life got down on one knee and proposed to me on a…read morerooftop overlooking the Las Vegas strip, holding the ring of my dreams. A rounded cushion, with a hidden halo and a thin band with diamonds all around. I've seen Dave's work on a lot of my girlfriends, and I knew I wanted him to design my ring. For being known as the picky, particular friend Dave did such an amazing job. My fiance loved working with him and highly recommends him. I know all the ladies say this, but I truly believe my ring is stunning. It shines so beautiful in the sun, and looks so clear. If you're in the market trust me Dave is your guy.

I knew about this place a couple years ago through a friend and I'm glad I reached out to them to…read morecustomize my rings even though they're so far away (I live in LA). I met with Mike and he was very nice and funny. He made me and my boyfriend feel super comfortable even through this pandemic. He went through the 4Cs and showed us a nice collection of cushion cut diamonds within our budget. It took about 3 weeks to make and they shipped to to me! I am very satisfied and I will definitely be coming back when I want another band made. All the diamonds are very nice colors and cuts and I couldn't be happier!!

Butch is very much a knowledgeable, honest and great human. My rings are beautiful. I took him a…read morepicture of what I wanted and gave him the stones. He does not disappoint.

Best jeweler in the Coachella Valley! I would not go anywhere else for my jeweler needs. Butch and…read moreAngie are exceptional humans with amazing customer service skills, professional, and thorough. You can trust Hartman Jewelers.

What a wonderful find and a rare jewel in the desert…read more I purchased my wife's engagement ring from estate jewellery collection 12+ years ago. Fate lead us to their door and our future was inside It was seamless , easy , we purchased a beautiful ring. We we were looked after meticulously from the moment we walked in the door till we had our ring shipped up to us. All elements of the purchase were flawless. Much like the precious stones they handle. Fast-forward 12+ years and we reached out to the estate jewellery & Lesley for repairs and some adjustments on the ring. Same fantastic service I swear the ring came back bigger , better and brighter As well, I had a stone set and placed on a necklace and as well ended up purchasing a wedding band. I asked Lesley to use her judgement to pick out a ring she thought would would match our engagement ring and our lifestyle the best. She only had to send up one option as it was perfect. Lesley and her team are going to design a matching wedding band for me now as well Highly recommend estate jewellery collection for any kind of business Paul & Sally

This store is my favorite. I can't walk in and browse without buying something. The staff is…read moreamazing along with the owner. The quality of the jewelry along with pricing is incredible. I highly recommend going here before any other shop. You will find rare gems here, one of a kind.

Linden was very helpful and fair in offering a good price for my 40 year old Rolex. We appreciated…read morethe amount of time she spent explaining the process.

Valeria was wonderful to work with! She is very thorough and explained everything to me.read more