I definitely recommend this business, after seeing how they treated Jason and his son Ben…read more(Amagansett Press). They are very cordial and professional unlike several shops down the street.

I've been to many jewelry stores in my life and this one is incredible. A wonderful family owned…read morebusiness who were professional and warm- I highly recommend this store for anyone looking for a beautiful gift yourself or a loved one.

We popped In randomly while window shopping and right before grabbing a bite. Right when we walked…read morein, everyone was very friendly. About 2 maybe 3 staff were on deck. Ana who was a doll and very sweet was the one that helped us out. We had a question regarding getting something cleaned and wanted to know the right way to go about it. Have them service it there at the store or have them send it out to New York which will take about a month. She examined the item and suggested in store. While all that was going on, another one of the gentleman on deck came over to asked us if we would like anything to drink. Now that's customer service. I've alway had a great experience at most of the Tiffany's locations give or take one or two that's was a little on the sour side. But this location, El Paseo was excellent. On the smaller size but service was great. Ana took the piece to the back to work her magic while it gave up time to walk around and looked at some of their amazing pieces. Of course there's loads that is a must and I need...lol... Not long afterwards, Ana came back out with the ring and it looked completely different just minutes ago. Whatever she did back there, it was perfect. With sending it in, they would have to do whatever needed to be done which takes a couple weeks. Instead, she suggests that in house cleaning maybe the way to go and see how the results would be. In this case, it was great. If whenever we do decided to send it in, we know the procedure and what to expect. With service that Ana and the rest of the team showed, it's good to know that we'll be in good hands whenever we may need anything. Customer service was excellent and the experience was wonderful. Just a random walked in for a simple question lead to finding someone that would definitely come in handy. It's a smaller store but they do carry a good amount of pieces.

This is my second time here. It is located at the swanky The gardens on El Paseo. I really like…read morethis shopping area. All the shops are nice. It is all outdoors though which in 110 degree great in the summer maybe it isn't so nice. I found 30 minute parking right in front but on a busy weekend, they have a garage. I came in on a Thursday afternoon and they were not busy at all. I'm the only customer which means they will follow you around wherever you go. The lady who helped me was OK, she wasn't the best. The last time I came the man that helped me was super friendly. He offered cold sparkling mineral water. He suggested restaurants for us to eat at. He was super friendly. This lady did ask what we were doing afterwards. I guess she was trying to strike up conversation. I brought in my previously purchased necklace. This would be the 4th time I have had to get it fixed. The first 2 times I went to Portland, Oregon, and then South Coast Plaza in Costa mesa and . Portland has a little private seating area with bottles of water. They have you sit with them and sign paperwork. No charge to fix the tangle. Same with Costa mesa. My first time at El Paseo, I thought he fixed my necklace that day. Today, I'm told they can't fix the tangle which I wasnt even here for that. It somehow got tangled when I put it in the pouch. She said they could not detangle at the store. I came in because the clasp had broken. She said she would have to send it to New York and it would cost $75. The clasp I can understand would cost but not to detangle. I went ahead and sent it to get fixed and it should take about 2 weeks. We will see how service is when I return to pick up my necklace.

Stopped into this lovely jewelry store today as I saw it while driving down Highway 111. Quick…read moreU-turn! I was looking for estate jewelry and diamonds of several karats or a heavy style gold necklace. While The Vault did not have estate jewelry, they had a very nice collection of new/modern jewelry in lovely displays. It was nice to see quite a few unique pieces, such as large gem rings of Ametrine, which I don't see in other stores. Pearls are having a moment right now (again!) and they had lovely pearl offerings. The salesperson in the store was friendly and I would shop there again when looking for modern pieces.

They are an amazing team to work with on finding the perfect piece you desire. I have been working…read morewith Stan and Myles for years and won't go anywhere else. Such a loving and caring family! Much luv

Well, I took my Rolex in to be serviced and I was told it would be $1,800 dollars that was twice as…read moremuch as the past two times I sent it in to Rolex. So I sent it to my jeweler in Indiana and he sent it to Rolex and it was under 800 including a complete refurbish and repair by Rolex. I'm not sure why it was $1100 more but unfortunately, I will not be using La Quinta jewelers in the future.

Brought in my tennis bracelet to be tightened and my grandmother's ring to be resized. Quick…read moreturnaround, great communication, and both pieces fit perfectly now. So happy I can actually wear them comfortably. Will definitely be back!

Very friendly and helpful! We needed four watch batteries…read moreand he fixed my husband's watch band at no charge. Definitely will go back for any jewelry repairs.

Thank you Rick for adjusting the sizing on our wedding rings. Conveniently located in Palm Desert…read morethis is the place to go for jewelry repair/restoration. Rick is highly qualified and runs a family business complete w/dog.

Love rhis store and owners! Fabulous jewelry!…read moreJust a wonderful experience!! so terrific!

I stopped in to this store by fluke; I had lunched nearby and had a very expensive ($30K) diamond…read morebracelet with me that needed fixing. While the man behind the counter helped another customer I had a look around at the estate jewelry, which in my opinion was mainly unremarkable pieces. I did find one necklace I liked, a white gold & diamond antique brooch modified to be a necklace, which was reasonably priced at $5,250. It was the only item in the store that had character in my opinion. But that is just a matter of my personal taste; I believe the prices here are good for what you get. When it was my turn at the counter, the gentleman looked at my bracelet and pointed out that the bracelet needed a solder on one of the pins. I hesitated at that moment about having him repair it; something told me not to leave my expensive bracelet here. Plus, I knew the estate jeweler I purchased it from would do the repair at no charge. The shop person was very friendly with me and I may go back for the diamond necklace.

ASC is a hidden treasure. Full service jeweler. Ive used them for repairs, alterations, battery…read morereplacement, but they offer much more. Staff is helpful and friendly. Always come up with practical solutions for my projects.

Have been to them several times for watch battery replacements, watch bands, and minor repairs…read more Fast, friendly, reasonably priced, amd they stand behind their work.

Butch is very much a knowledgeable, honest and great human. My rings are beautiful. I took him a…read morepicture of what I wanted and gave him the stones. He does not disappoint.

Best jeweler in the Coachella Valley! I would not go anywhere else for my jeweler needs. Butch and…read moreAngie are exceptional humans with amazing customer service skills, professional, and thorough. You can trust Hartman Jewelers.