I had Danielle look at my non-windows 11 laptops (8 years old or so) to determine which computer could be easily up graded to windows 10 to enable me to do power point presentations without spending a fortune on a new system. She did her assessment quickly and got back to me the next day. Within a day or so she had completed her work at a very fair price. The big box guys would not talk about upgrading unless it was going to windows 11and my machines were just too old. The system now works great. I would highly recommend her for computer evaluations and modifications. read more

Danielle is the professional tech expert I needed to clean up my computer and antivirus software issues. She is amazing! She is professional, friendly, and an outstanding communicator. First she listens to your concerns, then offers viable solutions and explains clearly and concisely the plan needed to clean things up. Her follow through is impeccable. Danielle cleaned up my computer and iPhone while coaching me on how to safely use the internet for shopping and banking. She installed a program that protects the user, a program which I didn't know existed or realized I needed. She then walked me through step by step how to use the updates making sure I understood how to use them. This was a most positive experience! Call her. You'll be glad you did. read more

My husband and I have been using Danielle's services for the past 4 to 5 years, and she has consistently provided outstanding support across a wide range of tech-related needs. One of my earliest experiences with Danielle stands out clearly. I had made a mistake online and suspected I was being scammed. I reached out to her immediately, and she quickly confirmed that my actions had potentially exposed me to a scam. Thanks to her fast response and clear guidance, I was able to take the necessary steps to protect myself--and avoid becoming a victim. Her expertise and calm direction made all the difference in that stressful moment. In another instance, I was trying to retrieve a specific file from an external backup drive. Danielle not only remembered the exact container she had stored it in but also walked me through the process of accessing the file with incredibly detailed and easy-to-follow instructions. Her level of organization and thoroughness is truly remarkable and always goes above and beyond expectations. We're so grateful to have someone as knowledgeable, responsive, and reliable as Danielle to count on. read more

Computer service as it should be! I will let no one else touch my computers. Danielle is friendly, thoroughly professional, fairly priced, and I can't stress this last point enough: HONEST. She explains things clearly, gives her honest opinion and always looks for ways to save you a little money. You never feel talked down to because you don't know what something is and you never feel like you got "taken." Most of the time, she can work on your machine without you having to bring it to her. I consult with her before buying a new computer, have her strip off all the bloatware it comes with after I've bought it, and have her tune it up 1-2 times per year. Danielle is the best. read more

So this was a great experience if not the result I wanted. As a kid, I heard this theory that Exxon bought the patent for the electric or water powered car to guaranteed consumers for their oil. It's bunk of course but similar to that I have this theory that Microsoft builds such a craptastic product and works in collusion with little tech firms across the country to defraud businesses and families of their hard earned dollars to keep their shabby MS products limping along. Sure, they tell me, use windows...oh, and buy these other 14 various software products to guarantee that it actually works. Anyway, some day I may launch a jihad against all those tech firms. But Danielle's PC Repairs will be spared. I don't know computer jargon but I think the technical term is that my computer 'crapped out'. Here was the situation: I'd just finished my taxes. I was reviewing my taxes. The computer when bye-bye. I pulled out another computer and googled around until I came to a dark cul-de-sac in a bad neighborhood of the interwebs and threw my hands up in frustration. At the same time, a friend recommended Danielle's PC Repair on the Facebook. I called her and explained my situation and she said, come on over. I couldn't come on over but did so later than night. She took a look at my computer, told me it was pretty much toast but then came up with a few solutions to help me out since Carbonite probably didn't have time to back up my tax file she was able to extract that and email it to me within a couple hours. How cool is that? A great experience even though she wasn't able to wave a magic wand and get my computer to where it was before. read more

Danielle was recommended to me by a friend several years ago and I have since recommended her to several friends and relatives and everyone just raves about her work. She is very knowledgeable, professional, and trustworthy. Danielle is very personable and her follow through is excellent. read more

I'm glad that I looked up when my computer power went out and she helped me out a great deal as explaining about Window XP that no longer security. I would recommend her and she is totally honestly and reasonable rate. She explained to me about backup hard drive and what brand to get. I'm so grateful for her to look at it and told me he problems. read more