My experience at Excell Orthopedics in Woburn was extremely disappointing…read more The office staff was friendly, welcoming, and I was seen right on time. My intake was completed, my medications were reviewed, and I was sent for X-rays before seeing the physician. The problem is that when I scheduled the appointment, I clearly explained the reason I needed to be seen, provided the testing that had already been completed, and filled out the online questionnaire detailing my symptoms and medical history. When the doctor entered the room, he asked why I was there. After I explained, he told me he does not treat that condition and would refer me to Neurology--even though Neurology was the specialty that referred me to him in the first place. I appreciate the doctor's honesty and that he did not attempt to treat something outside his area of expertise. However, it is frustrating that no one reviewed my referral, records, test results, or questionnaire beforehand. Had they done so, someone could have informed me that this provider does not treat my condition, saving me from leaving work, paying a specialist copay, undergoing unnecessary X-rays, and incurring additional insurance costs. The appointment lasted less than 10 minutes. The doctor reviewed EMG results I was already aware of and documented that my symptoms could be related to neuropathy, despite my explaining that my neuropathy affects my legs and feet, has significantly improved, and is not related to the shoulder and hand symptoms that began while taking a medication. I contacted a manager afterward, who acknowledged the issue and said she would educate the staff and get back to me. More than 24 hours later, I have not received a follow-up. While I appreciate the commitment to staff education, it does not address the time, money, and energy I lost, including the copays and additional imaging costs. Overall, this felt like a completely avoidable situation that should have been identified before I ever arrived for the appointment. My appointment was at 2:20 I checked in my receipt says 2:13, the women who checked me in was extremely kind and we chatted a few - I was brought back right at 2:20, went for xray at 2:30 after sitting going over my medications ect .. back to the room. The X-ray tech was very friendly also! I was back in my car at 2:43.

I have been a patient with Excel for many years. I have had both knees replaced and one shoulder…read moredone twice. The knee surgeries were done perfectly. Dr. Connors was professional, talented,experienced and had a wonderful way of connecting with patients. Their part time back surgeon is not the best. He is too busy and doesn't give the confidence that you need to allow someone to cut into your spine. His work was minimally acceptable. The doctor who specializes in shoulder surgery was a dissatisfaction. After doing a shoulder twice, he dropped the case by just stopping communication. I was given the name of a different doctor who he didn't have any real knowledge of and ordered a final scan the results of which he never spoke to me about. At a final meeting that I made to try and find out what we were doing next, he was detached, in a hurry to just drop the case. He was clearly not interested in continuing to try and find a solution. Being a senior doctor who heads the department, he was completely uninterested in continuing with me. I have had to find another surgeon to continue working with who is willing to find a way to correct the problem and find a way to help get the daily pain unDer some control. The support staff at Excel is the best I could ask for. They are helpful, courteous and go above and beyond to get you what you need. So, if you decide to use this business, be very aware of the unprofessional attitude of some of the surgeons and be sure to make the right choice.

My experience here was absolutely awful. The office manager is incredibly disrespectful and yells,…read morethe medical advice was outdated, and my honest reviews have been deleted. I also have ethical concerns about the practice. This practice is far more about injections than primary care.

Dr. Huang is a wonderful doctor who knows her stuff. You can tell that she genuinely cares and has…read moregreat bed side manner. She has been very helpful and is extremely responsive. Her practice uses an app which makes communication, med history, and refills so much easier! I would recommend her to anyone who needs a doctor who takes preventative medicine seriously and truly listens to your concerns.

I had the good fortune of working with Kristina before and after surgery for a torn meniscus. As a…read morerunner it was important for me to get my knee back in good condition to run again. Kristina understood this and worked diligently with me to strengthen my knee. I am now back to running on a regular basis, grateful to Kristina for her expert care and support . Jim L

Michelle Danley is an outstanding! She helped resolve my hip pain without weakness or pain with her…read morecomprehensive plan of care. She provided me with an at home plan to follow up with between visits.The office staff and other providers /staff I worked with were great too. The office is clean, bright . Fitzgerald Physical Therapy was recommended to me by a friend ,I would wholeheartedly recommend them for your care .

Did nothing to help me. Very disrespectful and condescending. I'm guessing my nervous personality…read moreand regional accent marked me as simplistic and an easy mark for arrogance. Missed an appointment due to caring for my elderly mother and three stepchildren who were having serious issues due to the loss of their mother. Tried to explain the situation, but she refused to take me seriously and spoke to me like I was a naughty child. I let her know she would get her money. My family and I eventually moved out of town where I received excellent, respectful treatment at Yale New Haven hospital.

Trisha Jenkyns is an excellent PT. I've gone to her only 2 times for my stress incontinence and it…read morehas improved 25% already. She also told me how to sit properly, to use my back muscles and not to slouch. She is knowledgable, informative, and very helpful. Doesn't respond to emails sometimes and if in a bad mood can be crabby

Dr. Chun is the best doctor I have ever had. I had Class 1 HELLP Syndrome in a previous pregnancy,…read moreso when choosing an ob-gyn, I needed to select a provider who had the knowledge of how to give me appropriate care, but also listen to me and take any concerns/side effects that I experience with the upmost concern. Dr. Chun is very educated, informative, and respectful to his patients. Additionally, all of the front desk staff and nurses are kind, personable, and professional. Any of my concerns are addressed with the upmost care. Despite Massachusetts being an area dense with top rated medical care, you'd be shocked to know how many ob-gyn are quick to shrug their patients off, thus resulting in awful outcomes for mothers and infants. Dr. Chun's expertise, coupled with the wonderfully pleasant demeanor of the staff, create nothing short of a 5 star experience.

From the owner: Dr. Bill Chun provides concierge-level service for women of all ages, from annual exams to…read morepregnancy, through menopause and beyond. Services include comprehensive women's healthcare, minimally-invasive surgical options including robotic surgery, and complete obstetrical care with delivery at Winchester Hospital.

Caring, just wonderful, asks you for anything helpful for them to know, any pain points or other…read moreissues you want them to be aware of, how it's going during the experience and whether to focus on one area more than another, great tips for after the massage, and always a great experience no matter who I've seen! I've had swedish massage multiple times, cranial sacral, myofascial massage, different modalities to try different things, and different practitioners, all amazing over a span of at least three years. Awesome from checkin and the experience itself, to checkout. My sister has also had great massages here. Thank you!

So I'll start by saying that I bought a Groupon for this location for a relaxation massage…read more When I called on a Wednesday, they offered me an appointment on that Saturday, gave me multiple times with a specific massage therapist. I kind of found it a little bit odd that I was able to have so many choices so close to the date, given that usually my regular massage therapist is booked out weeks in advance. I thought I should try this place because it was closer and, well, I was getting a really good financial deal. So I'd called. when I went to the location in Woburn, it was set up really really odd. The front desk is in a large open area and had a gentleman sitting at the desk who seemed very uninterested in working that day lol. Very serene, but all the lights were blue? It was a little weird and offputting for me, but it did have that calming feeling I guess. My therapist was Hallie (sp?) A male, and I knew that ahead of time, and I was OK with that. He led me to a room in another part of the building. Next-door, and it looked like it was originally a bunch of small offices, and my room had windows? Covered with Window treatment so you couldn't see in from walking through the hallway. That set up was really weird to me. The room was nice. Nothing special, it was on the warmer side, but when I have a massage, I like to have the room warm. He did offer to turn the heat down for me, but I explained how I usually like it very warm. He then went on to explain to me how he does massages. He said he didn't like deep tissue, which, of course is not what I requested, but when he did "Swedish massage and a combination of pressure point massage". I'd never had that, so I thought I would give it a try, even though that's really not what I had signed up for. How was it? It was... Boring? I'm not really sure how else to put it. Is Hallie very adept at what he does? Absolutely. But for somebody who is expecting a Swedish massage where you have sweeping strokes of hands and kneeding your muscles for the entire time you're there, this was not it. I didn't say anything at all because I kept thinking well, he's going to eventually start doing the kneeding of Swedish part of the massage , but he never really did it. He would run his hands over my back or the "affected" area. Find a spot and put hard pressure on it. He explained to me that what that would do would bring blood flow to the area and help with the knot. While I appreciate that, it really wasn't what I wanted for massage. I wanted to relax this massage just felt very... Disjointed. Now I will say again that I didn't say anything to him because I kept expecting that the massage was going to go from this pressure point massage, to a regular Swedish massage because he had mentioned he used the combination of the two. And it didn't. He was very, very nice, and he's very knowledgeable about what he's doing, but the massage was just not really what I had wanted. I probably should've said something while I was there, but I didn't want to make him feel badly that he didn't give me what I needed. Again, I kept expecting during the time that he was going to be changing to the different type of massage. I guess, in retrospect, I should've asked for how he did this combination. But I didn't. I'm not sure I would go back if I had paid full price. If I was somebody who liked that type of massage? Absolutely because it was very thorough.

The front desk staff aren't at all courteous. The entrance is difficult to negotiate with a…read morewheelchair

Top notch professional care. Experienced staff. I recommend using them. Friendly as well.read more

This is the best physical therapy practice in massachusetts. I love this place. Great staff and the…read morebest therapists.

I recently came here a couple of times a week for two months to treat plantar fasciitis. I've been…read moreto several different PT places over the years, and this one has more of a family feel than a corporate feel, which I appreciated. Dimitri, Phil, and Tyler were extremely knowledgeable and dedicated to resolving my issue. If I need PT again, I'll definitely come back here.