Terrible customer service - avoid this place…read more I came in as a new patient and spent over an hour filling out paperwork. After waiting four weeks for my appointment, the receptionist told me they had to cancel because I was supposedly already a patient of another doctor there -- which isn't true. They don't respect your time and sent me countless emails without ever mentioning this issue. Years ago, I only spoke to the front desk twice but never saw a doctor due to health problems. Now, two years later, I return for my first actual consultation, and this is how they handle it. Completely unprofessional.

My husband and I had an incredible experience with Dr. Maxwell and her staff at SCRC - Santa…read moreBarbara. We found Dr. Maxwell to be highly attentive, caring, and considerate. She always took the time to listen to all of our questions and concerns and explain thoroughly. The nurses and staff responded promptly to any questions I had through the SCRC portal and were very kind to us at every appointment (which we had a lot of!). Any time I had a billing question, the front desk receptionist, Pam, would assist and reach out to my insurance companies and would communicate with me promptly via e-mail. We felt very taken care of at SCRC and are very grateful for our experience there during such a vulnerable time in our lives!

Biggest complaint is that she lies. When she writes a visit summary, she lies to hide her…read moreincompetence, negligence and what actually took place and was said. I believe she is involved in insurance fraud as she billed my insurance for a procedure she did not perform. She cannot take responsibility nor accountability for mistakes or oversights that she or her staff does, gaslights the patient by twisting or misstating the truth. She even lies about statements she writes in mychart messages, the evidence is in writing, from her, and she'll deny she said it. If you choose her, I suggest recording everything that is said so you have proof when she lies about it later.

Saw Dr. Craig because we switched to an HMO. My husband and I had been trying to conceive for 3…read moreyears to no avail. Dr. Craig was kind but did not seem to be invested in helping us with our infertility. I had to ask for her to order tests as we had had none done by this point. She said I was not really a candidate to use Clomid but it was worth giving it one shot. 3 weeks later I ended up in urgent care in terrible pain. Likely from the Clomid. I later found out I was given much to high a dose and I should have been monitored closely and given a shot of a pregnancy hormone to get the drug to work correctly. I will never go back.

Dr. Ramos is truly the best in the game. I've always had a hard time connecting with doctors, but…read moreDr. Ramos shines like no other. Throughout my pregnancy, she made every appointment special by doing an ultrasound every time, which was such a comforting touch. She's empathetic, funny, genuinely excited to see you, and her top priority is always you and your baby's health. During my labor, there was a moment of downtime when she had to step out for an emergency, and the nurses mentioned I might be heading toward a c-section. But when Dr. Ramos came back, she was confident, determined, and fully focused on getting my baby here safely & vaginally--and she delivered in every sense of the word. Postpartum, when I suspected I had mastitis, I called the office, and they got me in that same evening. Dr. Ramos made sure I had what I needed before it turned into something worse. Since moving back to Orange County, I still haven't found a doctor like her. She's one of a kind, and here I am writing a review a year later--but boy, does she deserve it! Jack says hi!

Always the best care from Dr. Ramos and her staff. Thank you for always making me feel comfortable.read more

Don't see Dr. Sharon Goldberg if you plan of having her neglect your ongoing condition, FAIL to…read moreinform you of the risks and symptoms to watch for, yet keep you on the same ineffective prescription protocol, and eventually having to end up with UTERINE CANCER. This could have been 100% preventable! PATIENT BEWARE!!

Dr. Goldberg may be the best Gynocologist I have met. Most ladies will admit, going to the Gyno is…read morejust not fun. It's like an invasion of the inner sanctum. She consults with her patients first, which totally put me at ease, then does the deed. Dr. G made it so comfortable, I actually went back the next year, without procrastinating. During the year, she was easy to reach and very responsive to any questions I had. She listens well and makes suggestions that make sense. I highly recommend her!

I never thought I would rave about my Obgyn but Doctor Drake is fantastic! She was recommended by…read moremy IVF doctor (full disclosure--they're actually married), but I also received several recommendations for Dr Drake from doctors, midwives and nurses. In fact, everyone I interacted with during my pregnancy couldn't say enough good things about her. As a first time mom I appreciated how responsive Dr Drake was. She was knowledgeable but also compassionate and it was easy to feel comfortable with her and ask all my questions. She took time at appointments to go over everything and managed my care well over the course of my pregnancy. When it came to my care she laid out options and presented the pros and cons while being supportive of my choices. I felt she had a good understanding of IVF, which some doctors didn't always understand (like when it came to calculating my due date). I also felt like most importantly my daughter was in good hands, which after the intense journey it took to get pregnant left me more nervous than most patients. My daughter was a complete breech and I credit Dr Drake with my super fast recovery. The nurses were shocked I was a c section and not a vaginal delivery given how quickly I was moving around and how little pain I had. She had me on a non narcotics protocol and I had very little pain and hit all my milestones ahead of schedule. I'm currently 11 week's post delivery and I'm already back to playing hockey! It's so hard to find good obgyns in town taking new patients. Santa Barbara is lucky to have Dr Drake!

Update 10/22: I *still have not received a call back from Dr. Drake's office, having left another…read moremessage. I called the lab, signed releases, and the results indicate a time sensitive health issue that should have been followed up with ASAP. I'm very frustrated that Dr. Drake's negligence has potentially my health at risk. ___________ It is Oct. 15th and I am still waiting for a call back regarding the results of a September 4th test that came back from the lab a few days later. Over the past several weeks I have called numerous times, left two messages with a receptionist, messages on their answering machine, and emailed. When I have reached someone I have twice been told "the doctor called you with your results several weeks ago" (I have no record of a call or message, and no other missed calls- maybe that occurred, but that info doesn't help). I have also been told by two different receptionists that no one can say when someone will return my call because "someone can go into labor at any time and that takes precedent"- every day for over a month?! The receptionist was very dismissive when I expressed my concerns and asked when I might get the results of this time sensitive test that I have been quite anxious about. This is one of the most disorganized health care operations I have encountered. Dr. Drake is a personable young doctor and I really wanted to support a good female ob/gyn in our town. However, on the occasion each of the three visits I have made they have lost my medical information and had to re-enter it into the second system, one visit she had moved offices and I wasn't notified before my appointment so I went to the wrong place, and this year I waited over an hour for a very rushed 10 minutes. I was already a bit worried on the day of my visit when Dr. Drake said "no news is not good news- if you don't get a call back, call us, we could have forgotten"- I was pretty surprised that a health care provider would set the bar so low for her practice.

This is for the amazing Dr. Soffici. I am forever grateful for the wonderful Dr. Soffici and his…read morestaff. He is so knowledgeable, you can trust him with your life. He's very intelligent and you know you're in good hands and your pregnancy is well taken care of it for being with such AN AMAZING DOCTOR. I was referred by Dr. Rashti and I'm grateful for the good care I got for the few weeks before delivery. Thank you so much Dr. Soffici, you are one of a kind! Your knowledge and efforts are truly appreciated

Dr. Soffici is such a wonderful doctor! He is very attentive to every patient and is extremely…read moreknowledgeable. He takes his time showing and explaining ultrasounds. Some times there is a small wait for non stress tests but they do their best to get everyone in and out.

I am so pleased with Dr. David Raphael and feel very fortunate to have him as my doctor. He is…read morekind, courteous, extremely knowledgeable and professional. Going to a Gynecologist isn't always pleasant, but Dr. Raphael puts you at ease and makes the whole process comfortable and normal, as it should be for women's health. I trust him and he has helped many of my friends and family, as well. His office staff is very nice and helpful. Five stars and above!

Very knowledgable, supportive and caring and actually listens to patient's information and their…read moreconcerns! (What a concept!) As a result, she is so tuned in that she asks appropriate questions and doesn't miss a thing. She knows refers to the best to if necessary, and her warm-hearted front desk makes scheduling easy and pleasant. I'd give her more stars if I could. She's that unusual.

I highly recommend Shaula Hijazi Nurse Practitioner for her professional and compassionate caring…read moreapproach. She was both thorough and gentle in addressing my gynecological needs for an issue related to my IUD and uterine polyp. I found her insight and personal attention to the details of my case to be of the highest calibre. Also Sandy, the receptionist was remarkably efficient in scheduling my appointments, personally caring and able to answer my many questions. How unique in the medical world: they take time to communicate and explain everything. In addition, the office is clean, quiet and comfortable. I feel so grateful to have their professional quality of care in Santa Barbara.